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Western Digital WD2500B015 Support Question

Western Digital WD2500B015 Support Question

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Question posted by fkuzma on July 25th, 2012

Turn On And Off

Will not turn on or off i need the dATA FROM THE external hard drive

Current Answers

Answer #1: Posted by hzplj9 on July 25th, 2012 10:05 AM
This answer was accepted by the poster of the original question.
hzplj9

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The reason it may not turn off or disconnect is it may be open on your PC somewhere. A game or software application may be accessing the drive and will not allow disconnection until the program has been shut down.

I would disconnect the drive and move it to a new PC to access your data. One is not advised to disconnect without removing the device from the system but in an emergency that may be your only option. It shouldn't suffer too badly from this action. The PC may request a disk-check but that is a formality.

Related Western Digital WD2500B015 Manual Pages

Quick Install Guide (pdf) - Page 1

... to use the feet for horizontal placement. Skip to Section 3 to connect the drive, then follow the instructions. 4. A hard drive icon with the buttons on your desktop and your new external USB hard drive is completed. Proceed to Section 5 to format and set up the drive. If prompted, click OK. 2. Select Mac OS Extended from the edge of...
Quick Install Guide (pdf) - Page 2

...upward until it off the external hard drive and disconnect all its cables. 2. REMOVE STANDS 1. Connect the AC adapter cord to your computer. Formatting the Drive Your WD Dual-option product is keyed with ...the FireWire cable to the crossbar and insert one end of the USB 2.0 cable to your WD Dual-option product. Connect the other end of the power cord to disable this...
Quick Install Guide (pdf) - Page 4

...DC 20402. Select USB Mass Storage Device from...and opening or removing external covers, unless authorized...the very best of lost data, or data contained in connection with ...Dual-option, and Safe Shutdown are trademarks of the drive to be helpful: How to the Trash icon on your return paperwork. Using Safe Shutdown™ 1. Click OK to you need... the power light turns off. 2. This...
User Manual (pdf) - Page 5

... cable ! 6 ft. (1.8m) USB 2.0 certified cable ! 1 Getting Started WD DUAL-OPTION MEDIA CENTER AND COMBO EXTERNAL STORAGE PRODUCTS USER MANUAL Thank you for purchasing this external product an ideal solution for that much-needed additional storage and a perfect place to back up your valuable data, music, photos, and movies. Kit Contents ! Media Center including hard drive with built-in...
User Manual (pdf) - Page 6

...the Start menu and select Windows update. SD Card ! System Requirements WD DUAL-OPTION MEDIA CENTER AND COMBO EXTERNAL STORAGE PRODUCTS USER MANUAL Windows ® ! Updating Your Operating System Windows... your system, visit windowsupdate.microsoft.com. Memory Stick PRO® ! MultiMedia Card ! Available USB and/or OHCI-compliant FireWire port ! Mac® OS v9.2.2 or Mac OS X v10...
User Manual (pdf) - Page 10

... code, and click OK. 9. Macintosh WD DUAL-OPTION MEDIA CENTER AND COMBO EXTERNAL STORAGE PRODUCTS USER MANUAL Important: Macintosh users must reinitialize the WD drive to confirm drive initialization. Mac OS v9.2.2 1. Click Continue to HFS Extended Format (or other Mac OS drive format) before using the installation CD. A hard drive icon with the name you to format...
User Manual (pdf) - Page 11

...DUAL-OPTION MEDIA CENTER AND COMBO EXTERNAL STORAGE PRODUCTS USER MANUAL 1. The following window is completed. A hard drive icon with the name you to the Applications folder and launch Retrospect Express. 7. Note: To partition the drive...setup screens. 6. A Retrospect Express CD icon appears on page 4 for the USB drive. 5. After installation is now ready to "Using the Backup Software" on -...
User Manual (pdf) - Page 13

... PORTS USB 2.0 PORT (TO SYSTEM) USB 2.0 PORT USB 2.0 PORT ON COMPUTER USB 2.0 ...drive. 5. Connect the AC adapter cord to an electric outlet. 4. Connect the other end of the power cord to the DC power supply socket on your WD Dual-option product. Refer to your system's motherboard BIOS setting documentation to support. Connecting the Cables WD DUAL-OPTION MEDIA CENTER AND COMBO EXTERNAL...
User Manual (pdf) - Page 14

... file transfer of 4 GB. WD DUAL-OPTION MEDIA CENTER AND COMBO EXTERNAL STORAGE PRODUCTS USER MANUAL Powering Up the Drive 1. Press the Power button to use...hard drive icon appears in "Removing Media" on the desktop for 4 seconds. 4. To power off only the drive. Your operating system automatically detects the external drive. For the Media Center, proceed to a Mac OS format. The USB...
User Manual (pdf) - Page 15

.... CompactFlash Types I SHOWN) USING THE USB 2.0 HUB (USB FLASH PEN DRIVE SHOWN) USING THE 8-IN-1 MEMORY CARD READER (MEDIA CENTER) - 11 SD Card ! Media icon names are as follows: Slot 1 - Memory Stick ! In Macintosh, two new icons appear on page 23. CompactFlash Icon ! WD DUAL-OPTION MEDIA CENTER AND COMBO EXTERNAL STORAGE PRODUCTS USER MANUAL 4 Using...
User Manual (pdf) - Page 16

Using the USB 2.0 Hub WD DUAL-OPTION MEDIA CENTER AND COMBO EXTERNAL STORAGE PRODUCTS USER MANUAL The drive includes one port on the front for your data. 2. To safely remove the drive, be different from shown) in ... the icon to your computer. 2. If the card does not insert properly, you may need to access its slot. If the card was directly formatted or used by a digital camera...
User Manual (pdf) - Page 23

... or folders, and drag and drop the files where you have changed your selected hard drive. Double-click the hard drive icon of your backup. 2. Note: If you do not know the location of...files where you want to edit your hard drive, go to Start > Search > For Files or Folders to search. WD DUAL-OPTION MEDIA CENTER AND COMBO EXTERNAL STORAGE PRODUCTS USER MANUAL Changing Your Automatic ...
User Manual (pdf) - Page 24

... want to copy. 4. This is highly recommended when copying data from the same or multiple media to copy the card. USING THE BACKUP SOFTWARE - 20 WD DUAL-OPTION MEDIA CENTER AND COMBO EXTERNAL STORAGE PRODUCTS USER MANUAL Copying Media Using Backup on the destination hard drive, allowing you to track the backup easily by date. Click...
User Manual (pdf) - Page 27

... as an alternative method for USB Mass Storage Device. After the drive is displayed. Press the Power/Safe Shutdown button once. Select the drive to be multiple listings for disconnecting the drive. WD DUAL-OPTION MEDIA CENTER AND COMBO EXTERNAL STORAGE PRODUCTS USER MANUAL 6 Disconnecting the Drive Using Safe Shutdown CAUTION: To prevent data loss, be sure to close...
User Manual (pdf) - Page 28

...system. 3. Note: For more information regarding removing Retrospect Express software or other installation drivers associated with the drive you can safely disconnect the USB cable from the electric outlet. Windows 98SE WD DUAL-OPTION MEDIA CENTER AND COMBO EXTERNAL STORAGE PRODUCTS USER MANUAL 1. Uninstalling Retrospect Express 1. To uninstall WD Button Manager, right-click the WD...
User Manual (pdf) - Page 30

... system may hear the drive spin and power up ? Type wdbtnmgr in Windows 2000/XP have a maximum partition size of the USB 2.0 adapter card or a system that its drivers are installed. A: After connecting the power cord, be sure that does not support USB 2.0. WD DUAL-OPTION MEDIA CENTER AND COMBO EXTERNAL STORAGE PRODUCTS USER MANUAL Frequently...
User Manual (pdf) - Page 32

... consequential damages, so the limitations above and at your WD product. Warranty Information WD DUAL-OPTION MEDIA CENTER AND COMBO EXTERNAL STORAGE PRODUCTS USER MANUAL This product contains no liability for lost data, regardless of the cause, recovery of lost data arising out of or in connection with the purchase, use , will conform to state...
User Manual (pdf) - Page 34

Index WD DUAL-OPTION MEDIA CENTER AND COMBO EXTERNAL STORAGE PRODUCTS USER MANUAL A Automatic backup 16 Automatic backup, change ... memory card 12 using the USB 2.0 hub 12 vertical placement 8 E Europe, CE compliance 27 F FAQs 25 FCC Class B information 27 Features, Retrospect Express 22 Feet, installing 8 Feet, removing 8 Finding files 22 Formatting the drive 10 Frequently asked questions 25 ...
Product Specifications (pdf) - Page 1

... available with built-in portable document format (PDF) ! AC adapter and power cord ! Dual-option backup buttons let you choose how and when to back up your valuable data, music, photos, and movies. Vertical or horizontal placement ! Western Digital Dual-option Backup External Hard Drive USB 2.0 Hub USB 2.0 and 1.1 FireWire® i.LINK IEEE 1394, 1394a 120 to 320 GB 7200...
Product Specifications (pdf) - Page 2

...a lower reported capacity. 2A USB 2.0 host and USB 2.0 certified cable are required to other companies. Western Digital Dual-option Backup External Hard Drive USB 2.0 Hub Physical Specifications Formatted ...data transfer rates of Western Digital Technologies, Inc. Other marks may be mentioned herein that belong to obtain Hi-Speed USB performance. Western Digital 20511 Lake Forest Drive...

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