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Question posted by dkrtechnologies on June 3rd, 2014

Satellite L515-s4010 Blue Screen

Good day, I have a toshiba satellite l515-s4010 which is not starting up and is getting blue screen, what can be the cause of this, i tried replacing the hard drive and the ram but same problem.

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Answer #1: Posted by TechSupport101 on June 3rd, 2014 5:48 AM

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TechSupport101

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Hi. It may sorry to say be a failed motherboard component. You can start off by retrying it without the Wireless card, disc drive, spearkers, etc (all those parts that are not necessary for posting/booting). Run this test with the old hard drive and memory sticks.

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Related Toshiba Satellite L515-S4010 Manual Pages

User Manual - Page 1

Satellite® L510 Series User's Guide If you need assistance: ❖ Toshiba's Support Web site pcsupport.toshiba.com ❖ Toshiba Customer Support Center Calling within the United States (800) 457-7777 Calling from outside the United States (949) 859-4273 For more information, see "If Something Goes Wrong" on page 168 in this guide. GMAD00211011 08/09

User Manual - Page 2

...OF THE HARD DISK DRIVE OR OTHER STORAGE DEVICES AND THE DATA CANNOT BE RECOVERED, TOSHIBA SHALL NOT ...Satellite® L510 Series Recordable and/or ReWritable Drive(s) and Associated Software Warranty The computer system you must read and follow all set-up copies of all the data stored on this product may not function properly and you may include Recordable and/or ReWritable optical media drive...

User Manual - Page 7

...Satellite systems. High power radars are allocated as primary users of the 5.25 GHz to 5.35 GHz and 5.65 GHz to 5.85 GHz bands. These radar stations can cause interference with any such problem, immediately turn off your network connection. 7 Wireless Interoperability The TOSHIBA... Bluetooth or Wireless LAN device. Please contact Toshiba computer product support on Wireless LANs (Revision ...

User Manual - Page 9

...equipment must accept any other transmitter that may cause undesired operation of Health Canada limits for harmful interference to co-channel Mobile Satellite systems. High power radars are allocated as primary... outdoors is intended to licensing. Industry Canada requires this device. These radar stations can cause interference with RSS 210 of the 5.25 GHz to 5.35 GHz and 5.65 GHz...

User Manual - Page 29

...of such marks by the Bluetooth SIG, Inc. 29 Trademarks Satellite, ConfigFree, and eco utility are registered trademarks of Microsoft Corporation...or registered trademarks of Adobe Systems Incorporated in and recycling programs. For details, please visit www.laptops.toshiba.com/green. Computer Disposal Information The LCD display lamp in the United States and/or other ...

User Manual - Page 50

50 Getting Started Using the computer for the first time Small bright dots may appear on your screen display when you turn on the computer for the first time, do not...on battery power. Any small bright dots that may not be able to ensure that all drives and slots are an intrinsic characteristic of the screen technology. Over a period of time, and depending on the usage of the computer, the...

User Manual - Page 51

...monitor (see "Using external display devices" on page 78) ❖ Connect a local printer (see "Connecting a printer" on -screen instructions. Getting Started Registering your computer with Toshiba Product registration is strongly recommended, and allows Toshiba to send you periodic updates, announcements, and special offers applicable to complete Product Registration will not diminish Customer...

User Manual - Page 59

...normally. Getting Started Adding memory (optional) 59 NOTE The following screen may need... to go into Safe Mode, then shut down and restart the system, at which time Windows® should boot back up slightly. If so, consult Windows® Help and Support. 2 Pull the latches away from the memory module. NOTE If your internal storage drive for errors or defragment the drive...

User Manual - Page 64

Click Yes to continue. (Sample Image) Warning screen 5 When the Toshiba Recovery Wizard opens and the Selecting a process screen displays, select Recovery of Factory Default Software and then click Next. (Sample Image) Selecting a Process screen 64 Getting Started Recovering the Internal Storage Drive 4 A warning screen appears, stating that when the recovery is executed all data will be ...

User Manual - Page 65

.... Recovering to a custom size partition Recovering to a custom size partition deletes all partitions on the keyboard to restart the computer. Getting Started Recovering the Internal Storage Drive 65 6 The Recovery of Factory Default Software screen 7 Click Next. Be sure to save your work to external media before proceeding. 8 Click Next to an external power...

User Manual - Page 66

... the first method, follow the procedure below. If not, skip to step 4. 4 A warning screen appears, stating that when the recovery is turned off. 2 Press and hold the 0 (zero) key on your keyboard while powering on page 71. 66 Getting Started Recovering the Internal Storage Drive The "Recover to a custom size partition" option restores your...

User Manual - Page 67

Getting Started Recovering the Internal Storage Drive 67 5 When the Toshiba Recovery Wizard opens and the Selecting a process screen displays, select Recovery of Factory Default Software and then click Next. (Sample Image) Selecting a Process screen 6 The Recovery of drive C: field to external media before proceeding. Be sure to save your work to set the partition size. 8 Click Next...

User Manual - Page 69

Getting Started Recovering the Internal Storage Drive 69 4 A warning screen appears stating that when the recovery is executed all data will be deleted and rewritten. Click Yes to continue. (Sample Image) Warning screen 5 When the Toshiba Recovery Wizard opens and the Selecting a process screen displays, select Recovery of Factory Default Software and then click Next. (Sample Image) ...

User Manual - Page 70

...a writable drive, contact Toshiba Customer Support to begin the recovery. Creating recovery DVDs/media Depending on your system configuration, you have replaced your internal storage drive or if ...for your optical disc drive is (949) 859-4273. If your system. 70 Getting Started Recovering the Internal Storage Drive 6 The Recovery of Factory Default Software screen 7 Click Next. NOTE...

User Manual - Page 72

... partition ❖ Recover without changing the hard drive partitions- If not, skip to step 6. 6 A warning screen appears, stating that the drive has been recovered. If you want to recover the C: partition only, leaving other partitions from the drive. 9 Follow the on page 62. 72 Getting Started Recovering the Internal Storage Drive With recovery media, you want to recover...

User Manual - Page 73

... internal storage drive, use one of erasing the drive. Select Toshiba Recovery Wizard, and then click Next. 2 Select Erase the hard disk and then...hard disk screen: ❖ Delete all data on page 62. Read the Warning screen that displays and then click Yes to restart the computer. Using the arrow keys, select the DVD option on the computer. Getting Started Erasing the Internal Storage Drive...

User Manual - Page 135

... by communications lines. They make it easier to connect to share information. The World Wide Web offers information as Digital Subscriber Lines (DSL), cable, and satellite links. An ISP is an association of thousands of networks and millions of computers around the world connected by using a telephone and modem or through...

User Manual - Page 180

... the screen will only work . Devices that may appear on your screen display when...drive problems Problems with the storage drive or with an optional external diskette drive usually show up menu, click Properties. Typical problems are: You are identifying the drive by its correct name (A: or C:). To run Error-checking: 1 Click Start, and then Computer. 2 Right-click the drive you may cause...

User Manual - Page 191

..., click Start, Help ...undoing any files from them (available on -screen instructions to complete the installation successfully. Always... and easy installation of any new problems. For best results, follow this ...new hardware (printers, pointing devices, external hard drives, DVD writers, scanners, etc.) and...critical data. If Something Goes Wrong Develop good computing habits 191 4 Click Back up ...

User Manual - Page 230

...problem solving accessing disk drives 170 battery charge does not last 177 battery not charging 177 cannot insert diskette in drive 181 cannot read a diskette 182 changing display properties 179 checking device properties 175 computer will not power up 169 contacting Toshiba...not working properly 181 screen does not look correct... not working 172 program, starting 99 programs not running correctly...