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Toshiba PH3100U-1EXB Support Question

Toshiba PH3100U-1EXB Support Question

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Question posted by judzdueck on June 11th, 2010

Explorer Shuts Down When I Open 1 Tb Drive

I am using my 1 TB on a dell vostro was working fine for a while now when ever want to open the drive Explorer freezes and just closes. I tried it on my acer mini but it is working fine.

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Related Toshiba PH3100U-1EXB Manual Pages

User's Guide for Desktop External Hard Drives - Page 2

... to your external hard drive 15 Viewing folders and files on your external hard drive 15 Copying folders and files to your external hard drive 15 Turning off/disconnecting the drive 16 If you are using a USB connection 16 If you are using an eSATA connection 17 Checking used/free disk space and drive properties 18 Installing the Drive Monitor 18 Viewing drive information 18 Using the...
User's Guide for Desktop External Hard Drives - Page 5

...found to provide reasonable protection against harmful interference in operation (LED is encouraged to try to part 15 of the following measures: ❖ Reorient or relocate the ...used in accordance with the limits for help. If this product. Regulatory Statements 5 ❖ Do not drop the drive. Protect the drive from your computer, or shut down or unplug your computer while the drive...
User's Guide for Desktop External Hard Drives - Page 8

..., etc.) or better USB 2.0 or USB 1.1 port, or eSATA port NOTE If connected to a USB 1.1 port, the drive will operate at USB 1.1 speeds (up to a computer with the following items: ❖ Toshiba Desktop External Hard Drive ❖ Stand ❖ AC power adaptor ❖ USB cable ❖ Quick Start Guide ❖ Standard limited warranty booklet...
User's Guide for Desktop External Hard Drives - Page 9

... change without prior notice. Connection point for the provided AC adaptor. Power/drive in -use indicator light Power button eSATA port USB port DC-IN Stand (Sample Illustration) Components of the Toshiba Desktop External Hard Drive. Doing so could damage the drive and/or the computer and may cause data loss. Quick Tour 9 Quick Tour This...
User's Guide for Desktop External Hard Drives - Page 10

.... If the condition is not currently being accessed. An error has occurred. Stand (Sample Illustration) Attaching the stand After five minutes of inactivity, the drive enters a power-saving mode to collapse or toppling. 10 Setting up the Toshiba drive 1 Attach the stand Carefully seat the hard drive into the stand in the vertical position.
User's Guide for Desktop External Hard Drives - Page 11

... USB cable Turn on your computer via eSATA" on . Setting up the Toshiba drive 11 2 Connect the AC adaptor Connect the AC adaptor to the drive and to your computer using the provided USB cable. Doing so could damage the drive and/or the computer and may cause data loss. After setup, you can...
User's Guide for Desktop External Hard Drives - Page 12

... the online User's Guide (this document). For more information, see "Using the Toshiba Backup software" on page 19. Install the Drive Monitor application, which is used to monitor used /free disk space and drive properties" on page 18. 12 Setting up messages before the Toshiba Drive Setup window will display. Power button (Sample Illustration) Turning on...
User's Guide for Desktop External Hard Drives - Page 13

...click the Virtual CD ( ) icon, and select Open from the shortcut menu. 3. Never connect the drive to the computer with a USB cable, until you can use the software via eSATA If your computer with an ...applications or until you have installed the software via USB, you can connect the external hard drive to a computer with a USB cable (not an eSATA cable). 2. To access the Setup window ...
User's Guide for Desktop External Hard Drives - Page 14

... CD partition, and the other representing the Toshiba HDD partition. 14 Drive partitions eSATA port (Sample Illustration) Connecting an eSATA cable (sold separately) Drive partitions The external hard drive ships with the drive. For more information on installing the software, see "Setting up the Toshiba drive" on the Toshiba HDD partition. When you install the software, it...
User's Guide for Desktop External Hard Drives - Page 15

... want to open. A window displays, showing the folders and files stored on the drive. 2 Double-click on the drive flashes as the file is visible. 3 Double-click on the Toshiba HDD ( ) icon. 4 If you want to place a copy of how to save a file to the external hard drive: 1 Select File, and then Save As in the application you used...
User's Guide for Desktop External Hard Drives - Page 16

... connection To turn off/disconnect the drive if you are using a USB connection: 1 Wait until all read /write. 16 Turning off/disconnecting the drive Turning off/disconnecting the drive To avoid losing or corrupting data stored on the external hard drive, be sure to follow the instructions in this section when you want to do so may cause...
User's Guide for Desktop External Hard Drives - Page 17

... pressing the power button on page 18. Simply wait until all open applications. 3 Shut down your computer. NOTE The procedure for safely removing a hardware device may vary depending on the Drive Monitor icon in -use light will stop flashing). 2 Close all read/write activity stops (the power/drive in the Notification Area/System tray of the...
User's Guide for Desktop External Hard Drives - Page 18

... computer with a USB cable (not an eSATA cable). 2. 18 Checking used/free disk space and drive properties Checking used/free disk space and drive properties Use the Drive Monitor to view the following information about the external hard drive: ❖ Amount of your Windows® desktop. (Sample Image) The Drive Monitor icon in the Notification Area/System tray Double-click...
User's Guide for Desktop External Hard Drives - Page 20

... page 20. In My Computer or Computer, right-click the Virtual CD ( ) icon and select Open. 3. To open the Backup Software Control Pad. 20 Using the Toshiba Backup software To install the Toshiba Backup software: 1 Make sure the drive is not displayed, do the following: 1. After installing the software, you may switch to the...
User's Guide for Desktop External Hard Drives - Page 21

...your computer's startup disk and all attached internal and external storage devices except the destination drive), or ❖ all files of the Toshiba Backup... software The Backup Software Control Pad contains two menus: the Tasks menu and the Tools menu. Tools Menu Option Log Monitor Click this option to open the corresponding menu. Using...
User's Guide for Desktop External Hard Drives - Page 23

... be available on two different storage devices, and you want the latest version of the file to create copies of your storage drive for future retrieval, in case the original files are corrupted, lost, or otherwise inaccessible. This option is useful, for example, if you work on the same file on both devices. When...
User's Guide for Desktop External Hard Drives - Page 26

... computer includes one computer to another computer or hard drive simply by copying the operating system's files.... your operating system to the external drive. A: Toshiba does not provide data recovery services. If you...TB) means 1012 = 1,000,000,000,000 bytes using powers of 2 for Windows® XP or Windows Vista®? Q: Can I use my drive on two computers at the same time, you connect the drive...
User's Guide for Desktop External Hard Drives - Page 27

...using a USB hub, check to to the drive when I select a file type category? The computer does not recognize the drive. Check to make sure it on. The Virtual CD icon does not Make sure the external drive...re-connect the cable and then try accessing the drive again. If you are the specific file formats that the drive will back up when I turn it is working electrical outlet. Check to make ...
User's Guide for Desktop External Hard Drives - Page 28

...In My Computer or Computer, right-click the Virtual CD icon and select Open. 3. The drive will not work , try restarting your computer with a USB cable (not an eSATA cable). 2....drive may be related to my computer. The drive feels warm when When in your cable connections are secure. Disconnect and re-connect the drive. If the drive still does not work properly. 28 If you are using...
User's Guide for Desktop External Hard Drives - Page 29

...assistance 29 Try the following before you contact Toshiba: ❖ Review the troubleshooting information in your operating system documentation. ❖ If your hardware device is not working, consult ...suggestions. Toshiba voice contact Before calling Toshiba, make sure you have: ❖ Your drive's serial number ❖ The computer and any optional devices related to the problem ❖...

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