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Toshiba PH3100U-1EXB Support Question

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Question posted by garrywhart27 on May 9th, 2010

When Plugged In And On It Shuts Itself Off When On My Comp, Why Does It Do That.

When I am on my computer and I want to get something from my external hd I am able to, though after a little bit the external hd shuts itself off right as I try to open it back up, better yet due to that when I go to my external hd on my comp it'll shut its self off as i am searching through the files on the external.

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User's Guide for Desktop External Hard Drives - Page 2

... 8 Quick Tour 9 Status indications 10 Setting up the Toshiba drive 10 Connecting the drive via eSATA 13 Drive partitions 14 Saving files to your external hard drive 15 Viewing folders and files on your external hard drive 15 Copying folders and files to your external hard drive 15 Turning off/disconnecting the drive 16 If you are using a USB connection 16 If you...

User's Guide for Desktop External Hard Drives - Page 4

... environment or in an outdoor environment or location where it may result in an unventilated vehicle, or near a heater. Never place your product on a flat, hard surface that could be exposed to extremely low temperatures. This may be exposed to excess heat, such as covers, caps and screws within the reach...

User's Guide for Desktop External Hard Drives - Page 5

... from your computer, or shut down or unplug your computer while the drive is flashing). Doing so may...external shocks. ❖ Do not move the drive while it from that interference will be determined by turning the equipment off and on the drive... ❖ Do not turn off the drive or disconnect it is encouraged to try to provide reasonable protection against harmful interference in...

User's Guide for Desktop External Hard Drives - Page 8

... sure you have all of the following items: ❖ Toshiba Desktop External Hard Drive ❖ Stand ❖ AC power adaptor ❖ USB cable ❖ Quick Start Guide... ❖ Standard limited warranty booklet Computer requirements To operate the hard drive, you for drive software installation. 8 Introduction Introduction Thank you need a computer with the ...

User's Guide for Desktop External Hard Drives - Page 9

...-IN Stand (Sample Illustration) Components of the Toshiba Desktop External Hard Drive. Solid when the drive is powered on your computer, not both a USB cable and an eSATA cable at the same time. Press to position the drive vertically. Use to turn the drive on the drive. NOTE Design and specifications are subject to your computer. Connection...

User's Guide for Desktop External Hard Drives - Page 10

... a stack of books, which may be prone to collapse or toppling. 10 Setting up the Toshiba drive 1 Attach the stand Carefully seat the hard drive into the stand in the vertical position. Setting up the Toshiba drive Status indications Light status Flashing Solid Flashing rapidly Indicates The connected computer is reading or writing data...

User's Guide for Desktop External Hard Drives - Page 13

...Please note, for initial drive setup and software installation, the drive must be connected via eSATA If your computer with a USB cable (not an eSATA cable). 2. Once you can connect the external hard drive to the computer with... time" checkbox. In My Computer or Computer, right-click the Virtual CD ( ) icon, and select Open from the shortcut menu. 3. Connecting the drive via USB.

User's Guide for Desktop External Hard Drives - Page 14

... format. This means the computer has established a communications link with two partitions: a Virtual CD partition and a Toshiba HDD partition. 14 Drive partitions eSATA port (Sample Illustration) Connecting an eSATA cable (sold separately) Drive partitions The external hard drive ships with the drive. When you connect the drive to your computer's file management application.

User's Guide for Desktop External Hard Drives - Page 15

... on the folder or file you want to open. However, the procedure for the file in the File name field. 4 Click Save. If necessary, please refer to the online help within your external hard drive. To save files to your application. Saving files to your external hard drive 15 Saving files to your external hard drive This section provides a basic overview...

User's Guide for Desktop External Hard Drives - Page 16

...external hard drive is writing or reading media. ❖ Never turn off/disconnect the drive if you are using a USB connection: 1 Wait until all read /write. b Right-click each drive application icon in the Notification Area/System tray of your computer with an eSATA cable, always shut... want to close each window. The procedure for example, the Backup Software Control Pad and the Drive ...

User's Guide for Desktop External Hard Drives - Page 17

... safe to remove the device from the system automatically. Simply wait until all open applications. 3 Shut down your computer. For information on installing the Drive Monitor, see "Checking used/free disk space and drive properties" on your computer. 6 Turn off the drive by right-clicking on the back of your Windows® desktop and selecting Eject...

User's Guide for Desktop External Hard Drives - Page 18

... (not an eSATA cable). 2. In My Computer or Computer, right-click the Virtual CD ( ) icon and select Open. 3. 18 Checking used/free disk space and drive properties Checking used/free disk space and drive properties Use the Drive Monitor to view the following information about the external hard drive: ❖ Amount of your Windows® desktop. (Sample Image...

User's Guide for Desktop External Hard Drives - Page 19

...external hard drive, the Toshiba drive must still be connected to . You can choose to occur at a later time or repeatedly at certain intervals. The software also enables you connect the drive to the computer because the Backup software runs from the Toshiba drive... electronic files. Using the Toshiba Backup software 19 The Drive Monitor window displays. ❖ Point to the backup ...

User's Guide for Desktop External Hard Drives - Page 24

...device containing the files you want to store the backup copies. ❖ You can be synchronized. External storage drive Toshiba drive Thumb drive (Sample Image) Backing up...external drive, that drive must be connected to the computer even if you do not designate it as the source or destination device. For example, you can back up your computer (including hard drives, solid state drives...

User's Guide for Desktop External Hard Drives - Page 25

...the file invisible to the operating system, but the data can : ❖ Physically destroy the hard disk drive ❖ Use a proven specialized utility to overwrite all the data on it using one of ...the result is the same. Doing so prevents unauthorized use of the hard drive, first delete all data ❖ Take the hard disk drive to as the "second target." Erasing Data NOTE If your data ...

User's Guide for Desktop External Hard Drives - Page 26

..., but you previously backed up your Windows® operating system. Q: Can I connect the drive to another computer or hard drive simply by copying the operating system's files. A: One Gigabyte (GB) means 109 = 1,000,000,000 bytes and One Terabyte (TB) means 1012 = 1,000,000,000,000 bytes using powers of 10. Available storage capacity...

User's Guide for Desktop External Hard Drives - Page 27

...type categories are secure. The computer does not recognize the drive. The Virtual CD icon does not Make sure the external drive is connected to the computer with appear in the Backup ... Disconnect and then re-connect the cable and then try accessing the drive again. Check to make sure the AC adaptor is connected to the drive and to a working electrical outlet. Check to Tools,...

User's Guide for Desktop External Hard Drives - Page 28

In My Computer or Computer, right-click the Virtual CD icon and select Open. 3. Is this This is connected to your cable connections are still having problems, you connect the drive to the computer with a USB 2.0 port. For faster performance, connect the drive to the touch. To access the Setup window again after disabling it...

User's Guide for Desktop External Hard Drives - Page 30

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User's Guide for Desktop External Hard Drives - Page 31

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