Sony VGC-RB53 Support Question

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Question posted by fgarner on January 13th, 2017

Why Does Sony Vaio Not Recognize My New San Disk Sd Adapter?

My new sd adapter has a 4gb micro sdhc card inside.

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Answer #1: Posted by techyagent on January 14th, 2017 8:10 AM

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techyagent

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What is the model # of the computer? Refer the following link to locate the model #:

http://esupport.sony.com/US/p/support-info.pl?info_id=264

Is the SD Card compatible with the computer?

Have you checked if the same card is working with any other computer?

Try uninstalling then reinstalling the card reader driver.

Press "Windows + R", type: appwiz.cpl, locate the driver in Programs and features window > Uninstall.
Refer the following link to reinstall the SD Card driver using VAIO Care: http://www.kb.sony.com/selfservice/documentLink.do?externalId=C1013169

You may also enter the model # below to check for the available driver and updates:

http://esupport.sony.com/US/p/select-system.pl?DIRECTOR=DRIVER

In case, if the issue persists, perform a system restore to earlier date. System restore will restore the registry and other settings back to the date and time selected. The following link will assist you with this:

http://www.kb.sony.com/selfservice/documentLink.do?externalId=C1003813

If the issue persists, perform system recovery to factory settings. Performing system recovery will reinstall the pre-installed operating system, applications and the drivers. You can backup all the important data externally. Refer the following link for the detailed steps:

http://www.kb.sony.com/selfservice/documentLink.do?externalId=C1027232

If the issue still persists, contact Sony service team:

http://esupport.sony.com/US/p/service.pl

Thanks

Techygirl

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