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Sharp FO-2950M Support Question

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Question posted by molenski on February 14th, 2012

My Sharp Fo-2950m Will Not Print A Fax Or Copy A Document.

The machine will receive a fax into memory and copy a document into memory but will not print. There is paper in the tray and toner in the cartridge. Also, there is no error message displayed but does give a percentage held in memory.

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Related Sharp FO-2950M Manual Pages

FO-2950M Operation Manual - Page 3

.... 6 seconds Toner cartridge yield Initial starter cartridge (included with fax (4% page coverage, letter machine): Approx. 1,875 pages paper) Replacement cartridge (FO-29ND): Approx. 3,750 pages Drum cartridge yield Initial starter cartridge (included with fax machine): 20,000 pages (ave.) Replacement cartridge (FO-29DR): 20,000 pages (ave.) Scanning resolution Fax/copy: Horizontal: 203...

FO-2950M Operation Manual - Page 4

...) Halftone (grayscale) 64 levels (PC scan: 256 levels) Paper tray capacity 200 sheets (20-lb. Effective Printing width 8.2" (208 mm) max. Reception modes Fax/Tel/A.M. letter paper) Compression scheme MMR, MR, MH, Sharp (H2) Applicable telephone line Public switched telephone network Compatibility ITU-T (CCITT) G3 mode Printing resolution Horizontal: 406 lines/inch (16 lines/mm...

FO-2950M Operation Manual - Page 7

... 10 Unpacking Checklist 10 Connections 11 Installing the Toner Cartridge 17 Loading Printing Paper 21 Setting Up the Multifunction Interface 24 Entering Your Name and Fax Number 28 Setting the Date and Time 32 Setting the Reception Mode 35 Volume Adjustment 38 2. Making Telephone Calls 79 5 Making Copies 76 5. Table of Contents Introduction 1 Important safety information...

FO-2950M Operation Manual - Page 8

... Solutions 124 Messages and Signals 130 Clearing Paper Jams 133 FCC Regulatory Information 137 Quick Reference Guide 140 Guía de referencia rápida 142 Index 144 6 Maintenance 117 Scanning glass and rollers 117 The housing 117 Replacing the toner cartridge 118 Replacing the drum cartridge 119 Cleaning the drum cartridge 122 10. Answering Machine Hookup 81...

FO-2950M Operation Manual - Page 12

Original document support Handset Handset cord Toner cartridge Drum cartridge (comes pre-installed in machine) 10 Rapid Key labels Received document tray Operation manual Telephone line cord Paper tray Sharp Laser Multifunction CD-ROM 1. Installation Unpacking Checklist Before setting up, make sure you have all of the following items. If any are missing, contact your dealer or retailer.

FO-2950M Operation Manual - Page 19

... inside of the compartment or the paper guide on the underside of the print compartment cover. 17 When replacing the toner cartridge, use a Sharp FO-29DR drum cartridge. When replacing the drum cartridge, use a Sharp FO-29ND toner cartridge. The starter toner cartridge included with your fax machine uses a toner cartridge and a drum cartridge. Follow the steps below to open...

FO-2950M Operation Manual - Page 27

...Sharp Laser Multifunction fax does not operate well when scanning or printing, you may need to secure it. 3 Connect the other end of your computer's setup (BIOS) program. Snap the clips on each side of the port onto the cable connector to change the setting. 1. Installation Setting Up the Multifunction...: There is normally no need to the parallel port on the Sharp Laser Multifunction.

FO-2950M Operation Manual - Page 76

... the STOP key to return to fit on the printing paper, the remainder will be printed on automatic reduction, or 2 to fit the size of a line. ♦ Automatic reduction may not be printed on a second page. 1 Press these keys: The display will be possible if the received document is too large, contains too many fine graphics or...

FO-2950M Operation Manual - Page 77

... documents received in memory are available. 75 This gives information about the receptions lost, including the fax numbers of the transmitting machines if they are lost due to a power failure or other interruption in memory because the fax ran out of paper, be printed out when the power is the same size as when your fax runs out of paper, the toner cartridge...

FO-2950M Operation Manual - Page 80

... cut off the remainder). YES NO 1 or 2 STOP 78 Making Copies Copy Cut-off When making a copy of a document that is YES (cut off or printed on a second page). The initial setting is longer than the printing paper, use the copy cut -off to the date and time display. To change the setting, follow the steps below. 1 Press these...

FO-2950M Operation Manual - Page 113

You ran out of pages transmitted/received. START The time at which transmission/reception started. A power failure prevented the transaction. The printing paper or document jammed, preventing the transaction. The fax was not sent because the line was successful. JAM - BUSY - A telephone line error prevented the transaction. See Line Error in Problems and Solutions in the ...

FO-2950M Operation Manual - Page 120

The fusing unit inside of the compartment or the paper guide on the underside of the old toner cartridge according to open the cover. • Caution! Do not touch the inside the print compartment becomes very hot during operation. Replace the toner cartridge with the following cartridge: Sharp FO-29ND toner cartridge 1 Grasp the print compartment cover at both sides as shown, and...

FO-2950M Operation Manual - Page 121

... about 20,000 pages have been printed. Replace the drum cartridge with the following sequence of pages printed in Chapter 1.) Maintenance 9. 3 Install the new toner cartridge and reset the toner counter. (Refer to Installing the Toner Cartridge in the display by pressing the following cartridge: Sharp FO-29DR drum cartridge 1 Grasp the print compartment cover at both sides as shown...

FO-2950M Operation Manual - Page 127

... will not be possible. • Check the display for error messages. • Pick up the handset or correct jack. Nothing is turned off (see Error Correction Mode in manual mode with no transmission takes place. • Make sure that the receiving machine has paper. • Make sure that the fax machine is set to the pick up the handset...

FO-2950M Operation Manual - Page 128

... Error Correction Mode is set to OFF SETTING. (See Distinctive Ring in the feeder of your machine. If the contrast is set to FAX. Try a new drum cartridge. • Make a copy or print a report on your machine's printing ability. • The toner cartridge may need service. 126 SET jack. Have the other party to the correct ring pattern. The received document is...

FO-2950M Operation Manual - Page 132

...not lift the fax's handset or attempt transmission at this time, as described in Loading Printing Paper in this will alternate with a message that indicates the problem. See the following section, Clearing Paper Jams. The FUNCTION key has been pressed. Messages and Signals Messages and Signals Display messages CAN'T PRINT DATA CHECK PAPER SIZE CHECK PC COVER OPEN DOCUMENT JAMMED FUNCTION...

FO-2950M Operation Manual - Page 133

... section, Clearing Paper Jams. A document has been loaded and the fax machine is received before the pages can continue (see If the memory becomes full in Chapter 1. Press # or * to search for an automatic dialing number, or press the STOP key to return to the date and time display. (See Searching for you to memory because printing is waiting...

FO-2950M Operation Manual - Page 134

... paper loaded in the tray. This message appears if you insert a document into the document feeder when 30 transmission jobs are already waiting in Chapter 1. You can take place and free memory. This message may also appear if faxes have been received to memory due to letter, legal, or A4 size paper. Change the paper size setting as explained in Loading Printing Paper in memory...

FO-2950M Operation Manual - Page 146

... Dialing, 60 Display messages, 130 - 132 Distinctive ring, 91 Document feeder, 44 Document guides, 44 Document restrictions, 43 Document sizes, 42 Document, maximum scanning size, 43 Drum cartridge Cleaning, 122 - 123 Preparing, 17 - 18 Replacing, 119 - 121 E ECM (Error Correction Mode), 65 E-MAIL, 8 Extension telephone Connecting, 16 Using, 70 F FAX reception mode, 35, 67 Fax Signal Receive, 73...

FO-2950M Operation Manual - Page 147

... Sharp Laser Multifunction software, in automatic dialing, 53 Polling, 101 - 106 Power cord, 13 Q Quick Online, 66 R Rapid Key Dialing, 58, 79 Recall interval, 62 Recall times, 63 Receive unit setting, 36 Reception mode A.M. Index J Jams, clearing, 133 - 136 L Letters, entering, 30 Line error, 124 LINE IN USE light, 8 Loading printing paper, 21 - 23 Loading the document, 44 M Memory...