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Sharp AL 1655CS Support Question

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Question posted by lyonsalice on February 11th, 2013

Drum Cartridge Error Light Is Causing Printer Not To Work Properly.

The error light for the drum cartridge did not go out after replacing the drum cartridge with a new one. I have tried everything the manual has stated. Please advise.

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Related Sharp AL 1655CS Manual Pages

AL-1655CS Operation Manual - Page 4

..., PRINTER, AND SCANNER MODES 62 HOW TO USE THE ONLINE MANUAL 63 7 USER SETTINGS USER PROGRAMS 64 SELECTING A SETTING FOR A USER PROGRAM 69 8 TROUBLESHOOTING AND MAINTENANCE DISPLAY MESSAGES 71 TROUBLESHOOTING THE MACHINE 73 PROBLEMS DURING SETUP OF THE SOFTWARE 77 MISFEED REMOVAL 80 TD CARTRIDGE REPLACEMENT 85 DRUM CARTRIDGE REPLACEMENT 87 CHECKING THE TOTAL COUNT AND DRUM CARTRIDGE LIFE...
AL-1655CS Operation Manual - Page 6

... copies may break down within the scope of the ordinary use . • If they are available for at least 7 years following the termination of the drum cartridge, causing smudges on copies. and other trademarks and copyrights are the property of the product are those parts which may result. Spare parts are not to...
AL-1655CS Operation Manual - Page 11

... before using the machine. PART NAMES 1 RSPF Reversing tray Original guides Document 1 feeder cover 2 Exit area Document feeder tray 5 3 6 4 7 Bypass tray Interface USB connector TD cartridge Drum cartridge LAN connector 8 9 10 11 3 11 12 1 Document glass 2 Operation panel 3 Front cover 4 Paper trays 5 Side cover 6 Side cover open button 7 Bypass tray paper guides 8 Paper...
AL-1655CS Operation Manual - Page 12

...Error indicator This lights steadily or blinks when a paper misfeed or other error occurs. 8 [TRAY SELECT] key ( ) Use to enter the number of copies and other numerical settings. The indicator of the selected mode lights (copy, printer... the paper tray that occur, as well as cancel a job that is not closed properly. 10 [MENU] key Press this key to select items in a function setting menu....
AL-1655CS Operation Manual - Page 14

... Technical Assistance Department at 1-(630)378-3590 in the USA or 905-568-7140 in machine) 12 Operation manual Software CD-ROM TD cartridge Drum cartridge (installed in Canada. Note If the machine does not function properly during setup or use, or if a function cannot be used, see "TROUBLESHOOTING AND MAINTENANCE" (p.71). CHECKING PACKED COMPONENTS...
AL-1655CS Operation Manual - Page 62

...printer driver. 2 Open the file that the printer driver for the machine is opened for machine maintenance, or when a misfeed occurs or the machine runs out of paper or toner, or when the drum cartridge reaches its replacement..., and print mode limitations in copy and scanner mode, see the "Online Manual" or the printer driver help file. 1 Make sure that a checkmark appears in front of the...
AL-1655CS Operation Manual - Page 74

... Display Cause and remedy Page INSTALL A TD CARTRIDGE. The TD cartridge is already...cartridge. 85 Blinks REPLACE THE The drum cartridge has reached the end of paper as the paper size setting and then press the [START] key 19 ( ). Replace it from the size of paper loaded in memory. cartridge. Purchase a new... [TRAY SELECT] key ( ) to printer mode and follow the instructions in 2 ...
AL-1655CS Operation Manual - Page 77

...Problem Paper misfeed. TROUBLESHOOTING AND MAINTENANCE Cause and solution Page Misfeed occur. → To remove the misfeed, see "MISFEED 80 REMOVAL". Replace with dry copy paper. The ...22 open the extension. The TD cartridge or drum cartridge is not used - The transfer charger is higher than the indicator line on copies. The paper is properly 19 loaded. Some sheets of ...
AL-1655CS Operation Manual - Page 83

...Do not touch the surface (green portion) of the drum cartridge when removing the misfed paper. The error indicator will go out and the ready indicator will light up. Toner on the paper may stain the paper ... from the paper feed area as shown in the illustration. Doing so may damage the drum and cause smudges on copies. 2 Close the side cover by pressing the round projections near the side...
AL-1655CS Operation Manual - Page 84

... arrow and gently remove the misfed paper from the exit area. The error indicator will go out and the ready indicator will light up. Do not touch the fusing unit when Warning removing misfed paper.... misfed paper from under the fusing unit as shown in the illustration. Doing so may cause damage the drum cartridge and smudges on copies. 3 Raise the fusing unit release lever and then close the ...
AL-1655CS Operation Manual - Page 87

... box of the new cartridge. • Dispose of the front cover to make a few more copies by taking the TD cartridge out of a dark original, "TONER REPLENISHMENT IN PROGRESS" appears in the display, and the machine may stop operating, the error indicator will blink, and "REPLACE THE TD CARTRIDGE" will light up and "TD CARTRIDGE IS NEAR EMPTY...
AL-1655CS Operation Manual - Page 89

... error indicator will light up and "A DRUM CARTRIDGE WILL BE NEEDED SOON" will stop operating until the cartridge is approximately 18,000 copies*. When the error indicator blinks and "REPLACE THE DRUM CARTRIDGE" appears in the display, the machine will appear in accordance with local regulations. DRUM CARTRIDGE REPLACEMENT The useful life of a new drum cartridge before use. Drum cartridge...
AL-1655CS Operation Manual - Page 90

... the front cover securely and then close the side cover. The drum replacement required error indicator will go out and the ready indicator will light up. TROUBLESHOOTING AND MAINTENANCE 5 Close the front cover and then the side cover by the copy function and printer function), as well as follows each function. Note When closing the...
AL-1655CS Operation Manual - Page 92

.... Doing so may be dirty. If copies start becoming streaky or blotchy, the transfer charger may cause smudges on the copies. • When cleaning the TD cartridge, do not tilt or shake it. TROUBLESHOOTING AND MAINTENANCE TD cartridge and drum cartridge 1 Remove the TD cartridge and drum cartridge as explained in "TD CARTRIDGE REPLACEMENT" (p.85) and "DRUM CARTRIDGE REPLACEMENT" (p.87).
AL-1655CS Operation Manual - Page 96

APPENDIX Fusing system Heat rollers Developer system Magnetic brush development Light source Tri-color CCD light source (CCD: 3 components; R, G, and B) Resolution Scan: 600 x 300 dpi Output: 600 x 600 dpi(AUTO/TEXT mode) Scan: 600 x 600 ...when the power is turned on machine operating conditions and ambient conditions such as temperature. *2Not including TD and drum cartridges. 94
AL-1655CS Operation Manual - Page 101

... drum cartridge, cleaning of the unit and transfer charger, removal of dust and foreign matter, clearing of replacing it is provided directly by referring to any U.S. IMPORTANT SERVICE INFORMATION (U.S.A. Should you an exchange for your unit instead of paper misfeeds, and proper routine and preventive maintenance. Please be answered by Sharp to the Operation Manual...
AL-1655CS Operation Manual - Page 102

... WARRANTY (Valid in the United States from date of purchase. A technician will have Proof of such implied warranties is available in U.S.A. Replacement units may not validly be the sole and exclusive warranties granted by the purchaser (see Operation Manual) or the use of non-genuine Sharp toner/developer and drum cartridges. Be sure to the...
AL-1655CS Operation Manual - Page 119

... 30 Conventions used in this manual and online manual 6 [COPY RATIO] key 11, 29 D Display 10 Display messages 71 Document feeder cover 9, 83 Document feeder tray 9, 25 Document glass.... 9, 24, 31, 33, 35, 89 Drum cartridge 9, 87, 90 Drum cartridge handle 87 Drum cartridge replacement 87 E [ENTER] key 10 Envelopes 18, 21 Environmental information 5 Error indicator..... 10, 71, 76, 82...
AL-1655CS Operation Manual - Page 122

... 42 Online manual, using 63 Print job, canceling 60 Printer mode, using 60 Scanner mode, using 61 Scanning from your computer 62 Scanning using - RSPF 83 - Paper feed area 81 - Paper tray 19 Power, turn off 17 Power, turn on the machine 61 Troubleshooting and maintenance Checking the total count and drum cartridge life...
AL-1655CS Operation Manual - Page 124

... harmful interference, and (2) this equipment. If this equipment to the following two conditions: (1) This device may cause undesired operation. Notice for help. Model Number: AL-1655CS Responsible Party: SHARP ELECTRONICS CORPORATION Sharp Plaza, Mahwah, New Jersey 07430-1163 TEL: 1-800-BE-SHARP This product utilizes tin-lead solder, and a fluorescent lamp containing a small...

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