Seagate FreeAgent Desktop Support Question
Seagate FreeAgent Desktop Support Question
Find answers below for this question about Seagate FreeAgent Desktop.Need a Seagate FreeAgent Desktop manual? We have 4 online manuals for this item!
Question posted by rajeshkontham on January 15th, 2013
I Have Segate Hard Disk. My Laptop Is Not Able To Recognize.
I have a segate external hard disk which is one year old. My laptop is not able to rcognize the hard disk. Can anyone help me?
Current Answers
Answer #1: Posted by sankarjaishi on January 15th, 2013 10:30 AM
sankarjaishi
Member since:
December 25th, 2012 Points: 88,000
Member since:
December 25th, 2012 Points: 88,000
The following link will sort your problem
http://knowledge.seagate.com/articles/en_US/FAQ/194531en
let me know if this doesn't work.
Related Seagate FreeAgent Desktop Manual Pages
Product Information - Page 2
...year limited warranty
Ideal for various applications are registered trademarks of Seagate Technology LLC. Seagate reserves the right to reformat for illustrative purposes. Actual quantities will need
to change, without 8.12 cm wide base) x 16.25 cm deep base dimensions: 1"x 4.6"x 3.2", 2.54 cm x 11.68 cm x 8.13 cm
Inside the box
• FreeAgent desktop drive... to hard drive capacity....
Quick Start Guide - Page 1
... out of accordion prints 1 PMS Black 4C
Front Side
This won't take long.
Score and fold
Score and fold
Take your FreeAgent desktop drive lights up, you are about using your new FreeAgent desktop drive. Score and fold
Please enjoy.
0:39
Score and fold
0:59
Score and fold
1:11
Score and fold
1:36
Score and fold...
Quick Start Guide - Page 2
...trademarks of Seagate Technology LLC.
Score and fold
Seagate Five-year Limited Warranty. Look on a regular basis.
neglect; What...determined by turning the equipment
off and on your FreeAgent desktop drive during normal call center business hours. or any ... return procedure. Seagate will not be prompted for help .
This equipment generates, uses, and can be...
User Guide (Mac) - Page 2
Contents
FreeAgent for Macintosh
Getting Started...1
Using the Mac Reformatting Tool 1 Installing the Software 3 Safely Ejecting Drives 8
Managing Your Drives...9
Running Diagnostics 9 Updating Your Software 11 Reading the LED Status Indicators 13
Backing Up & Restoring Folders 14
Creating Backup Plans 14 Using Simple Backup 14 ...
User Guide (Mac) - Page 3
The Mac Reformatting tool automatically prepares your drive for installation on your Macintosh before you can install the Drive Manager software. A FreeAgent Drive icon appears on your screen may vary from the images shown below depending upon the name of Seagate and Maxtor external drives. Using the Mac Reformatting Tool
Note: This User Guide is configured for...
User Guide (Mac) - Page 4
The remainder of what the Reformatting tool does, click Reformat to reformat your drive for Macintosh
Figure 1: FreeAgent Drive Finder
The FreeAgent Drive Finder window contains the Mac Reformatting Tool. Here's what you 've read the description of the software preparation is dismounted and reformatted:
Figure 3: Reformatting In ...
User Guide (Mac) - Page 5
... the Software
3
In the Welcome window, click Continue. FreeAgent for Macintosh
• When the reformat is complete, the Drive Manager.dmg file appears on your
desktop:
• The Installer Welcome window opens:
Figure 4: Welcome
Installing the Software
The Drive Manager software is already loaded on your drive and ready to be installed on your computer...
User Guide (Mac) - Page 6
FreeAgent for Macintosh
Figure 5: Read Me
Step 2: When you've read the information, click Continue. The Software License Agreement window opens:
Figure 6: Software License Agreement
Step 3: Click Continue. A sheet requires your agreement to continue the installation:
Installing the Software
4
User Guide (Mac) - Page 7
Note: The Drive Manager software can be installed only on the boot volume. The Installation Type window opens:
Installing the Software
5 FreeAgent for Macintosh
Figure 7: License Agreement sheet
Step 4: Click Agree in the sheet. The Select a Destination window opens:
Figure 8: Select a Destination Step 5: Select your Macintosh hard drive and click Continue.
User Guide (Mac) - Page 8
A sheet warns that you informed as the installation proceeds:
Installing the Software
6 A progress window keeps you 'll have to restart your computer:
Figure 10: Restart Warning
Step 7: Click Continue Installation in the sheet. FreeAgent for Macintosh
Figure 9: Installation Type
Step 6: Click Install.
User Guide (Mac) - Page 9
When your computer has restarted, a Drive Manager icon appears on your computer and complete the installation. FreeAgent for Macintosh
Figure 11: Installing OneTouch 4 When the installation is complete, a Restart window opens:
Figure 12: Restart
Step 8: Click Restart to restart your desktop:
Step 9: Double-click the icon to open the Drive Manager application:
Installing the Software
7
User Guide (Mac) - Page 10
... correct procedure to eject your drives from your desktop, disconnect the power supply and the USB connection to your drive.
To safely eject a drive, Step 1. Click on the desktop icon of the drive to be disconnected and drag it to the Trash
icon. FreeAgent for Macintosh
Figure 13: Drive Manager Application
Safely Ejecting Drives
It's important that data is...
User Guide (Mac) - Page 11
... of the diagnostic:
Running Diagnostics
9 In the My Drives view, click Diagnostic. It displays all Drive Manager devices connected to manage your Drive Manager devices. The diagnostic utility performs its tests without affecting the data on . Note: External drives are automatically detected and listed in the My Drives list. To run Diagnostics,
Step 1. A progress bar indicates...
User Guide (Mac) - Page 12
FreeAgent for Macintosh
Figure 15: Diagnostics in Progress When the test is complete, the results are displayed in the My Drives view:
Figure 16: Diagnostics Complete
Running Diagnostics
10
User Guide (Mac) - Page 13
...of the bad device is displayed with instructions to contact Seagate for Macintosh
The drive pictured above is up to Help > Software Update. In the menu bar, go to date. Note: You ...normally. To manually check for software updates or turn off Software Update from any view.
FreeAgent for service and support. Figure 17: Software Update The Software Update window opens:
Updating Your...
User Guide (Mac) - Page 14
..., a Software Update window allows you of the download:
Figure 20: Software Update Progress When the software update has downloaded, the Install Wizard Welcome window opens. FreeAgent for Macintosh
Figure 18: Software Update
Step 2: To turn on Software Update, check Check for updates now, click Check Now. A progress bar indicates the status...
User Guide (Mac) - Page 15
FreeAgent for Macintosh
Figure 21: Software Up To Date Step 6: Click OK. no data activity Data activity Asleep
Reading the LED Status Indicators
13 Reading the LED Status Indicators
Your drive has an LED status indicator to keep you informed about the status of the drive:
Figure 22: Drive LED
LED Descriptions Flashing rapidly Shining...
User Guide (Mac) - Page 16
... on a schedule you set up a backup
destination and schedule.
The Backup Plans view is displayed:
Creating Backup Plans
14 Click Backup in the Backup view. FreeAgent for Macintosh
Backing Up & Restoring Folders
The Backup & Restore feature allows you to back up your folders or you click Back Up Now in the...
User Guide (Mac) - Page 17
FreeAgent for Macintosh
Figure 23: Backup Schedule
Simple Backup appears in the Backup Plans list. If this is your first time opening the Backup Plans view, a sheet describes Simple Backup:
Creating Backup Plans
15
User Guide (Windows) - Page 10
... can take a few seconds for Windows
Managing Your Drives
The My Drives window provides a central point from which to manage your drive features and manage drive utilities. FreeAgent for the Drive Manager software to detect your drive should remain inactive before it 's properly connected and turned on. Note: External drives are automatically detected and listed in the Command panel...
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