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Samsung UN65ES6500F Support Question

Samsung UN65ES6500F Support Question

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Question posted by aaronwhitesel57 on July 28th, 2018

How To Repair My Tv

So so my TV will randomly turn itself off and then back on by itself. It has no consistency, it could work fine for a week and then do it or it can be on for 45 minutes and then do it. Just wondering if you have any ideas or if you've seen this before. Thanks

Current Answers

Answer #1: Posted by Odin on July 29th, 2018 7:55 AM
This answer was accepted by the poster of the original question.
Odin

Member since:
April 10th, 2010

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Possible solutions:
  • Check the integrity and connections of the cables. Substitute other cables to test.
  • Perhaps an on/off timer or sleep timer is set.
  • Or remove the electrical plug from the wall outlet and wait a while before inserting it into the wall outlet again.
If the problem persists or if you require further explanation, you'll have to consult Samsung: use the contact information here--https://www.contacthelp.com/samsung/customer-service.


Hope this is useful. Please don't forget to click the Accept This Answer button if you do accept it. My aim is to provide reliable helpful answers, not just a lot of them. See https://www.helpowl.com/profile/Odin.

Related Samsung UN65ES6500F Manual Pages

User Manual Ver.1.0 (English) - Page 2

... • Picture In Picture (PIP) 206 • Changing the Picture Size 58 • Changing the Picture Options • Using the TV 67 with a Keyboard and a Mouse 211 • Using the TV with Your PC 86 • Other Features 219 • Changing the Preset Sound Mode 90 • Support Menu 241 • Adjusting...
User Manual Ver.1.0 (English) - Page 8

Favorites 5 Lets you select CH List. ●● Favorites 1 - Shows all added channels. These channels appear when you arrange and display favorite channels in up to five groups. This is the list of channels your TV memorized during the initial setup, less any channels you have deleted. Each Shows all channels. ●● Added Ch.
User Manual Ver.1.0 (English) - Page 9

NNThe TV displays Favorites only if you can contain the same channels as other groups and can change the name of the group by pressing b group is independent of the other groups, different channels, or a combination of both. NNIf you highlight the name of a favorite group on the left side of the screen, you have added favorites using Edit Favorites in the Tools menu.
User Manual Ver.1.0 (English) - Page 11

NNAppears only if your TV stored both Air and Cable channels. -- ●● When the highlight is located in a category on the left side, you can use these options: -- R Return Returns to the previous menu. ●● When the highlight is located in the a Air / Cable Switches the mode and display between Air and Cable.
User Manual Ver.1.0 (English) - Page 12

a Air / Cable Switches the mode and display between Air and Cable. b Delete Deletes the selected channel(s) from a category list (except the favorites lists). -- ` Information NNAppears only if your TV stored both Air and Cable channels. -- channel list, you can use these options: --
User Manual Ver.1.0 (English) - Page 42

Display Icons Used in Channel List to schedule a digital channel program for viewing. The TV will turn on and display the digital Using Schedule Viewing in Channel List (digital channels only) You can use Schedule Viewing in the Channel List screens : An analog channel. : A reserved program. : A locked channel.
User Manual Ver.1.0 (English) - Page 45

After you must select your TV's signal source, Air (using the Antenna function also determines NNSelecting the signal source using an antenna) or Cable. Memorizing Channels Antenna Menu → Channel → Antenna Before your television can memorize the available channels, you have selected the signal source, go on to the Auto Program function.
User Manual Ver.1.0 (English) - Page 182

because the TV can set the On Timer to play a file saved on a day of your choosing. NNIf you set up to 40 seconds or more to recognize these devices. You can take too long to start playing the file after the TV is turned on. ●● Off Timer Set Off Timer so that your TV turns off automatically at a time and on a USB HDD, it may take up three
User Manual Ver.1.0 (English) - Page 241

When Panel Lock is on, none of the keys on the front panel operate. ●● Boot Logo Displays the Samsung logo when the TV is turned on. ●● Light Effect for LED 7100 and 7150 Series You can turn the LED on the front panel at once. Sound Feedback or adjust its volume. ●● Panel Lock Lock or unlock all the keys on the TV's front
User Manual Ver.1.0 (English) - Page 252

The message "All the settings will turn off and on again automatically. The TV will return to be having a problem, access the troubleshooting guide for a solution. The Setup screen appears. All settings are reset. Select Yes. appears. 4. For more information about Setup, see the paper user manual. ●● Troubleshooting If your TV seems to factory defaults."
User Manual Ver.1.0 (English) - Page 254

-- When you upgrade software, all video and audio settings you have made will turn off and on automatically after completing the software upgrade. Standby Mode Upgrade The four methods are explained in the following pages. The TV will return to turn off the power until the upgrade is complete. NNBe careful not to Alternative Software --
User Manual Ver.1.0 (English) - Page 263

In Standby mode, the TV is off, but its Internet connection is in Standby mode. turns on. ●● Standby Mode Upgrade You can set the Standby Mode Upgrade function so that the TV downloads new upgrade software when it . Because the TV is turned This allows the TV to download upgrade software automatically, when you are not using it is active.
User Manual Ver.1.0 (English) - Page 285

... service provider. ŒŒ The Smart Hub service downloads and processes data via the Internet so that you can enjoy the Internet contents on your TV screen. Furthermore, the TV may be delayed or interrupted. If the Internet connection is unstable, the service may...
User Manual Ver.1.0 (English) - Page 455

... remote. NNWhen you select Pointer Browsing, you have a mouse attached to link on the screen by pressing the directional keys on a computer. Link Browsing only works if you move a blue rectangle from link to the...
User Manual Ver.1.0 (English) - Page 456

With PIP on or off. Control Panel: Shows or hides the NNIn Pointer Browsing Mode, you can use the arrow keys on your remote to move the pointer. ●● } PIP Turns PIP on , you can watch TV while using the Web Browser. ●● T Tools Displays the Tools menu. items in the Tools Menu.
User Manual Ver.1.0 (English) - Page 457

control panel in the top of the screen. Link Browsing / Pointer Browsing: You can change the cursor to Link Browsing mode or Pointer Browsing mode. PIP Settings: Lets you select where the PIP window is displayed on or off. PIP: Turns PIP on the screen and which sound source the TV plays, sound from the main screen (the browser) or sound from the sub screen (the PIP window).
User Manual Ver.1.0 (English) - Page 592

NNWhen the Anynet+ (HDMI-CEC) function is turned off NNIf Auto Turn Off is set to Yes, running external devices will turn off automatically when the TV is disabled, all the Anynet+ related operations are deactivated ●● Auto Turn Off Set an Anynet+ Device to turn off . To use the Anynet+ Function, Anynet+ (HDMI-CEC) must be set to On.
User Manual Ver.1.0 (English) - Page 610

If you're sure your power cord, remote control, and PC are a number of things to check before making a call to be having trouble powering on . the TV turns on your TV may be off If you find that you may appear to the service department. If you have a cable or satellite box, your Samsung television, there are functioning properly, you are having a cable issue.
User Manual Ver.1.0 (English) - Page 633

Change the settings from Store Demo mode to Home Use mode using your remote, and Your settings are lost after 30 minutes or every time the TV is in Source using the Setup procedure. (unavailable). Select TV in the Store Demo mode, it will reset audio and picture settings every 30 minutes. If the TV is turned off. The Channel menu is only available when you select the TV source.
Skype Guide User Manual Ver.1.0 (English) - Page 2

....com/legal/tos) and the Skype Privacy Policy (skype.com/legal/privacy/general). xx If the webcam isn't working properly, turn the TV off . xx If Skype is deleted, saved information (History and Options) is turned off then on your network before using Skype on again, and relaunch Skype. xx For help using Skype...

Samsung Knowledge Base Results

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  • General Support
    ... the front panel. Again, if your TV does not have a side panel, press the button on the front panel. the volume bar displayed on your remote control. the button. or ▼ If the first method does not work , please call Samsung Customer Care at 1-800-Samsung (1-800-726-7864). You may be in thirty minutes. Essentially...
  • General Support
    ..., Important: If none of the methods work , try the second or third method. My New TV Keeps Returning To The Dynamic Mode After About Thirty Minutes No Matter What I Set It To. 2007 and 2008 TVs If you are three methods for removing your TV does not have a side panel, press the Volume button on the...
  • How To Perform A Self Diagnosis SAMSUNG
    ... contact the manufacturer or provider of questions ok Were you will hear a test tone. Product : Televisions > Sound Test you select Sound Test you satisfied with this test tone, then your issue...cables connecting the device to a normal listening level. Also, make sure the volume on the TV is turned up to your sound problem does not exist with the test tone. How To Prevent And ...

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