Get support for Samsung UN55J620DAF

Samsung UN55J620DAF Support Question

Samsung UN55J620DAF Support Question

Find answers below for this question about Samsung UN55J620DAF.
Need a Samsung UN55J620DAF manual? We have 1 online manual for this item!
Question posted by dalesmith on December 30th, 2020

While I Was Watching Tv This Morning, I Heard A Sound At The Tv, The Screen When

While I was watching TV this morning, I heard a sound at the TV & the screen when blank/black. I turned it off/on several times with no success; the TV picture is still black/blank.

Current Answers

Answer #1: Posted by Odin on December 30th, 2020 11:02 AM
This answer was accepted by the poster of the original question.
Odin

Member since:
April 10th, 2010

Points: 41,236,690
1,100
points
If you do get sound, see https://www.youtube.com/watch?v=ysHfaQKI45M. If you get neither picture nor sound, try the three numbered steps at http://bit.ly/2AeqOGu. If the problem persists (or if you require further explanation), you'll have to obtain a walk-through from samsung: use the contact information at https://www.contacthelp.com/samdung/customer-service. Good luck!


Hope this is useful. Please don't forget to click the Accept This Answer button if you do accept it. My aim is to provide reliable helpful answers, not just a lot of them. See https://www.helpowl.com/profile/Odin.

Related Samsung UN55J620DAF Manual Pages

User Manual - Page 4

... with the Screen Turned Off (Picture Off) 86 Resetting the Picture Mode Settings Changing the Sound Mode and Using Sound Effects 87 Choosing the Right Sound Mode for the Environment 88 Using Sound Effects Sound Support Functions 88 Selecting Speakers 89 Designating the TV's Installation Type 89 Enabling Digital Audio Output 89 Resetting All Sound Settings General Setting the Time and Using...
User Manual - Page 11

...the HDMI Port using an HDMI cable. You can connect the computer to the TV using an HDMI cable and display the computer screen on the TV. ●● Connect though the HDMI (DVI) port using an HDMI ...diagram and connect an audio cable to HDMI cable and display the computer screen on the TV. You can connect a computer directly to the TV using a DVI to the same router or AP. The kinds of...
User Manual - Page 15

Quickly access and play photo, video, and music files in the connected mobile device on a mobile device by Mirroring the Mobile Device's Screen on the TV. "" This option is available only on the TV screen. "" This option may differ from the mobile's software. ●● Connect Mobile Devices without a router or AP. You can view...
User Manual - Page 36

... the Panel screen for each service panel, the following are available: ●● SAMSUNG APPS You can also delete your selection. 2. "" You can enjoy a variety of the list. Resetting Smart Hub's First Screen MENU > Smart Hub > First Screen Settings > Reset Reset lets you would on the screen. Opening the First Screen Press the SMART HUB button while watching TV...
User Manual - Page 54

... Channel Bound Apps. A Channel-Bound App is an app that support Push Notification Settings. These apps provide services for . On the Push Notification screen, select the apps you watch TV. 1. Using Other App Features and Functions MENU > Smart Hub > Apps Settings Try Now You can use this feature only when an app supporting...
User Manual - Page 55

... to play from the list. Navigate to remove. Playing Media Content Saved on the screen displaying the folders and files of the USB device. Press and hold the E button. "" If you connect a USB device to the TV while watching the TV, a pop-up window appears on a USB Device 1. Safely Removing a USB Device 1. Select Remove...
User Manual - Page 57

... to play all the photos in a folder one by up to a factor of the screen when you are available when you can play another storage device. Only available if you can pause...and Functions Available While Viewing Photos The TV displays the buttons at the top of 4. Using slideshow, you can play the background music through. Sound Mode Change the Sound Mode setting. ""This option is supported ...
User Manual - Page 67

The Channel List screen contains the following options are available: Function Antenna Genre Edit Favorites Description Choose ...List Try Now Press and hold the GUIDE button while watching TV to bring up /down buttons. and only if the added channels contain genre information. Favorites will only appear if you have registered at a time. Cable is suitable for more information, refer to ...
User Manual - Page 79

... function works with captions. Selecting the Caption Language Try Now Select System > Accessibility > Caption > Caption Mode to the TV. (Depending on the broadcast. TV-Viewing Support Features Showing Captions MENU > System > Accessibility > Caption Try Now You can watch TV broadcasts with digital channels. Enabling Captions Try Now Select System > Accessibility > Caption > Caption "" The...
User Manual - Page 81

... be less Full HD (FHD - 1080p). The PIP sub-screen supports digital channels only. "" Turning off the TV automatically disables PIP. Choose a broadcast. PIP Broadcast Viewing MENU > Picture > PIP Try Now Use the PIP ("Picture-In-Picture") function to watch TV in a small window within the main screen while also watching content from a DVD player, Blu-ray player, computer, or...
User Manual - Page 83

... signal and/or reduce noise to mono or stereo, depending on the screen. 2. Configure the audio for analog broadcasts only. "" While watching TV, press the TOOLS button, and then select Multi-Track Sound. If this option is automatically set to clear up the picture. 1. An adjustment bar appears on the broadcast signal or program. Select...
User Manual - Page 86

... Mode Try Now Adjusts the red, green, and blue levels individually. Fine-Tuning Each Picture Mode (Advanced Settings) MENU > Picture > Advanced Settings Try Now Select Picture > Advanced Settings to fine-tune how images are displayed on the TV screen for the TV to all external devices connected to the current input only, select Current Source. Use...
User Manual - Page 89

... input resolution must be used while Smart Hub is active. "" Turning off the TV automatically disables PIP. "" Playing a game or using the karaoke feature on the main screen while viewing a TV broadcast in a picture-in a lower PIP picture quality. Picture Support Functions PIP Broadcast Viewing MENU > Picture > PIP Watch video from an external device such as the input source...
User Manual - Page 91

... is only available with the Screen Turned Off (Picture Off) MENU > Picture > Picture Off Try Now Turns off the screen and plays audio through the speakers only. Adjusting the Screen Position MENU > Picture > Picture Size > Position Try Now Adjusts the screen position. When the TV is tuned to Screen Fit. 1. To turn the screen back on, press any button other Picture Modes. Press the , ¡ or...
User Manual - Page 94

...;● Audio Delay Try Now This setting helps correct timing mismatches between Wall Mount and Stand to control the sound, deactivate the Auto Volume function. The Auto Volume function... When you are watching TV and listening to equalize the sound. Enabling Digital Audio Output MENU > Sound > Additional Settings Try Now This Smart TV is ideal for all sound settings to reset all...
User Manual - Page 101

...The Tools list appears. 2. Accessing the External Device's Menu Once the TV has switched over to the screen of an external device, simply select that respective device. ●● ... devices connected to exit Anynet+ (HDMI-CEC), and start watching TV. Select Anynet+ (HDMI-CEC) from the list. The Select Device screen appears. 3. "" Some external devices may differ depending on the...
User Manual - Page 112

... flickering or dimming sporadically, you may need to turn off by itself, try adjusting the following : ●● Confirm that the TV's video input connectors are connected to the Picture menu and adjust the Backlight/Cell Light (available on your Samsung television screen is not correct or the black and white colors are off after a specified...
User Manual - Page 113

... cause noise in fast moving pictures from SD (Standard Definition) content. When the TV is firmly connected. Mobile phones used close to the TV's green component jack. The picture is plugged in the store. Unable to find a Channel If your Samsung television, there are all tuned to a digital set to Screen Fit, change the setting to...
User Manual - Page 117

... for an extended period of time causes the panel to full screen. This heat, however, is normal and will dissipate over time. The "Mode Not Supported" message appears. This smell is not a defect and does not affect the TV's functionality. The picture won't display in the TV menu is not supported by the TV. Watching TV for digital channels. The...
User Manual - Page 127

... Fit, 4:3, Smart View 2 Digital Channel (1080i, 1080p) 16:9, Wide Fit, 4:3, Screen Fit, Smart View 2 HDMI (720p, 1080i, 1080p) 16:9, Wide Fit, 4:3, Screen Fit, Smart View 1, Smart View 2 The Picture Size setting is too heavy to carry and then thread it through the TV's lock slot. The slot has a K icon next to it . The lock...

Samsung Knowledge Base Results

We have determined that the information below may contain an answer to this question. If you find an answer, please remember to return to this page and add it here using the "I KNOW THE ANSWER!" button above. It's that easy to earn points!

  • How To Connect A Home Theater System (Analog) SAMSUNG
    to the TV picture. The Main Menu appears. the [Down Arrow] to highlight On, and then press [Enter]. [Exit] to return to eliminate echo. Depending on the HTS. Many Home Theater Systems have a feature that switches between different inputs. HL-P5663W 14101. Turn on the TV remote. the [Down Arrow] to highlight the Sound menu, and...
  • How To Connect A Home Theater System (Analog) SAMSUNG
    ..., and then press [Enter]. DLP TV > the TV on, and then press [Menu] on the HTS. The sound is now coming out of the speakers may not output sound when receiving a two channel signal. ... the HTS and turn this setting on for all of your HTS, all of the HTS speakers. Product : Televisions > You must turn this step. To connect analog stereo cables from the TV to complete this ...
  • General Support
    ..., garbled, black and white line on the top of the broadcast image is set your TV to JustScan. JustScan removes the overscan and, using 1:1 pixel matching, adjusts the picture so that when you must set so that each pixel of the screen. To eliminate the overscan line, you view a picture, there are no blank or snowy...

Similar Questions

Is A Remote Required To Start This Model Tv?
Do I need remote to turn on this model tv
(Posted by johnnydamaged 2 years ago)
How To Download Cfinity App Onto Samsung Tv
How to download Cfinity app onto Samsung TV
(Posted by Alison2007 6 years ago)
Does This Model Support Audio Return Channel, Or Arc?
I just bought this TV and hooked it up to my Onkyo NR636 receiver and sound system. It all works wel...
(Posted by biznewsman 8 years ago)
My Samsung Tv Picture Is Frozen
My Samsung TV LN19A450 turns on, but the picture is frozen and I can't change channels. FiIOS router...
(Posted by ruffwoods33 9 years ago)
Samsung Un32h5300f Smart Tv Picture Dimming
Our new tv samsung smart tv pictures keeps fading from bright to dim while watching programs. is the...
(Posted by cambridehouse 10 years ago)
Ask a New Question
Use the box below to post a new question about this Samsung product .
Points & Prizes
  • You can earn points for nearly everything you do on HelpOwl.com
  • You can trade in those points for gift cards at leading retailers such as Amazon.com and Walmart
  • It's that simple!
See How it Works
Create a Free Account

Samsung Manuals

Find free Samsung UN55J620DAF manuals and user guides available at ManualOwl.com. Try out our unique manual viewer allowing you to interact with manuals from directly within your browser!

Samsung Reviews

View thousands of Samsung user reviews and customer ratings available at ReviewOwl.com.

Contact Information

Complete Samsung customer service contact information including steps to reach representatives, hours of operation, customer support links and more from ContactHelp.com.

Scoreboard Ratings

See detailed Samsung customer service rankings, employee comments and much more from our sister site.

Samsung Recalls

Find comprehensive Samsung recall information updated hourly on RecallOwl.com.