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Samsung UN40C5000QF Support Question

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Question posted by woodandart38 on September 19th, 2011

Problem In Tv Screen

Continiously displays 2 vertical red lines in the middle and 1 blue vertical line on the left side of the screen.

Current Answers

Answer #1: Posted by answers on September 19th, 2011 5:01 AM
This answer was accepted by the poster of the original question.
answers

Member since:
September 18th, 2011

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Those are dead pixels. It's common to happen on an lcd tv. To my knowledge the only way to fix it is to take it to a repair shop. It should take a week at the least, although I'm not sure how much it'll cost.

Answer #2: Posted by TVDan on September 19th, 2011 9:53 AM
TVDan

Member since:
August 8th, 2011

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Contact Samsung to have the local authorized service center replace the bad panel while it's still under warranty.


TV Dan

Related Samsung UN40C5000QF Manual Pages

Quick Guide (easy Manual) (ver.1.0) (English) - Page 1

...you have problems operating your TV to a ...Left or Right arrow buttons on your TV. This process can select the On Screen Display...screen quality is running quickly. To set the clock mode, and launch the TV's channel memorizing process. position 1, and then fasten three screws (M4 X L8) at least two persons lift and move the LED TV. Press the Blue button to 45 minutes. 5 After the TV...
Quick Guide (easy Manual) (ver.1.0) (English) - Page 2

... on the Wall External Modem (ADSL / VDSL / Cable TV) TV Rear Panel Modem Cable (Not Supplied) LAN Cable (Not Supplied) The...the Security Key screen. To connect wirelessly, you can enjoy photo, music, and movie files stored on -line digital content....TV to the previous menu. Displays information on the menu. Selects the on-screen menu items and changes the values seen on the TV screen...
User Manual (user Manual) (ver.1.0) (English) - Page 2

... careful in the selection and duration of television formats used for details. For the location of LED screen, which will affect image quality. Displaying stationary graphics and images on screen, such as the dark sidebars on warranty terms. Wide screen format LED Displays (16:9, the aspect ratio of the screen width to height) are primarily designed to...
User Manual (user Manual) (ver.1.0) (English) - Page 3

...Mount 44 yy Anti-theft Kensington Lock 45 yy Securing the TV to your PC through a network 31 Screen Display 33 Playing Multiple Files 36 Media Play - Contents Getting ...Started yy List of Features 4 yy Accessories 4 yy Install the Stand 5 yy Viewing the Control Panel 6 yy Viewing...
User Manual (user Manual) (ver.1.0) (English) - Page 6

... your TV's features. In the on-screen menu, use this button as below: yy Maximum thickness - 0.55 inches (14mm) Viewing the Control Panel ✎✎The product color and shape may vary depending on the model. Blinks and turns off when the power is on and lights up in standby mode for example). Displays...
User Manual (user Manual) (ver.1.0) (English) - Page 7

... caption decoder (p. 22). xx Bright light may vary depending on the TV screen. Brings up the OSD. Returns to choose stereo, mono or Separate Audio Program (SAP broadcast) (p. 19). Displays Favorite Channel Lists on the screen (p. 14). MTS: Press to the previous menu. Displays and selects the available video sources (p. 13). Views Media Play (USB...
User Manual (user Manual) (ver.1.0) (English) - Page 18

...PC Set the input source to PC. Click on "Appearance and Themes" in TV, AV, COMPONENT (480i / 1080i) and HDMI (480i / 1080i). ■■...display settings dialog box, the correct value is activated. Click on "Control Panel" on the screen. yy The correct size setting (resolution) [Optimum: 1920 X 1080 pixels] yy If a vertical-frequency option exists on the screen to adjust the screen...
User Manual (user Manual) (ver.1.0) (English) - Page 24

.... ■■ Alternative Software (backup): Displays the software version downloaded through By Online. No: If you can be a problem with the TV. Please check your connections. Current Version -...R Return Installing the Latest Version ■■ By USB: Insert a USB drive TV Rear Panel containing the firmware upgrade file, downloaded from one speaker or not at all during the...
User Manual (user Manual) (ver.1.0) (English) - Page 30

...has permanently registered the MAC address (a unique identifying number) of the screen. 2. Press the ▲ or ▼ button to enter ...and back. 6. The Network settings are displayed. Enter the numbers as a way of a firewall problem. Go to set up automatically" (p....the Network connection values on the bottom right of your TV may cause a malfunction. Advanced Features How to select ...
User Manual (user Manual) (ver.1.0) (English) - Page 40

... is complete. The TV Program cannot be recorded. xx The Anynet+ functions do not operate with other manufacturers' products. ¦¦ Troubleshooting for Anynet+ Problem Possible Solution Anynet+ ...the Anynet+ menu. • Press the SOURCE button on the screen. • Check if the device is not displayed. The TV sound is not output through a receiver (i.e Home Theater) instead...
User Manual (user Manual) (ver.1.0) (English) - Page 47

...set top box. Sound Problem First of the screen. • If the picture size is a dotted line on the edge of all , please perform the Picture Test and confirm that your TV. Sound Test) (p....Cable connections, check the signal strength. Picture Test) (p. 24) If the test image is properly displayed, the poor picture may take up . • Antenna connection: Try HD stations after performing ...
User Manual (user Manual) (ver.1.0) (English) - Page 48

...left and right audio connections from an antenna or cable connection, the TV will not proceed. Others Purple/green rolling horizontal bars and buzzing noise from the TV...; Verify the Antenna is not a TV problem. Refer to full screen. If the TV turns on, refer to MENU - ...TV won 't display in full screen. • HD channels will have black bars on either side of the screen when displaying...
User Manual (user Manual) (ver.1.0) (English, French) - Page 2

... after-images. • Use all televisions. Constant displaying of still picture can cause ghosting of LED screen, which will help to view wide screen format full-motion video. To reduce ... If you contact the TV because some parts can cause uneven aging of the product. Installation with a stand. Product design and specifications may result in a problem with the product due...
User Manual (user Manual) (ver.1.0) (English, French) - Page 3

...of Features 4 yy Accessories 4 yy Install the Stand 5 yy Viewing the Control Panel 6 yy Viewing the Remote Control 7 yy Connecting to an Antenna 8 yy ... 16 Changing the Picture Options 17 Setting up the TV with Your PC 18 yy Sound Menu 19 Changing ...to open the relevant submenu within the OSD (on screen display). 3 English Additional Functions 36 yy Anynet 38 Setting Up Anynet+ 39...
User Manual (user Manual) (ver.1.0) (English, French) - Page 7

... Started Viewing the Remote Control ✎✎This is a special remote control for the visually impaired and has Braille points on the TV screen. Adjusts the volume. Exits the menu. Displays information on the Power, Channel and Volume buttons. S.MODE: Press to the previous menu. Quickly select frequently used in Media Play (USB...
User Manual (user Manual) (ver.1.0) (English, French) - Page 18

... ghosting that it does not fit the TV screen. Picture Reset (OK / Cancel) Resets...Vertical-Position. Click on your PC will probably look different, but the same basic set-up the TV with an HDMI/DVI cable. yy The correct size setting (resolution) [Optimum: 1920 X 1080 pixels] yy If a vertical-frequency option exists on "Appearance and Themes" in the "Control Panel" window and a display...
User Manual (user Manual) (ver.1.0) (English, French) - Page 30

... 29), and follow these steps: 1. The Network settings are displayed. Press the ▼ button to the next field. When ... screen. 2. If Your TV Fails to Connect to the Internet Your TV may not be able to connect to the Internet because your TV can...IP Address, Subnet Mask, and Gateway values. 7. If this problem, ask your ISP about the procedures required to connect devices ...
User Manual (user Manual) (ver.1.0) (English, French) - Page 40

... displaying a DTV (air) signal, the TV will work under certain conditions. When the source is a digital component such as a DVD and is connected to the TV via HDMI, only 2 channel sound will be recorded. xx The Anynet+ functions do not operate with other manufacturers' products. ¦¦ Troubleshooting for Anynet+ Problem Possible Solution Anynet...
User Manual (user Manual) (ver.1.0) (English, French) - Page 47

... perform the Picture Test and confirm that your TV audio is a dotted line on the edge of possible problems and solutions. Eco Solution - Sound Problem First of video contents may be caused by the...screen. • If the picture size is not a TV problem. • Mobile phones used close to the TV (cca up to an HD digital set to Screen Fit, change your TV is OK, the sound problem...
User Manual (user Manual) (ver.1.0) (English, French) - Page 48

...TV won 't display in Setup menu (p. 23). • If you are 3 options (STD, HRC and IRC) (p. 14) • Verify the Antenna is not a TV problem. If the TV...TV is always shown on digital channels. • Check Caption Setup menu. Replace the Component video cables with Component cable connection. • Remove the left...operate the TV. Channel - Refer to full screen. There ...

Samsung Knowledge Base Results

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  • General Support
    ... are having a serious problem with defective pixels depends on: The number of defective pixels The location of the defective pixels The color The size of the approximately 400,000 to 1.1 million pixels on a typical Plasma television is not an option. One or two defective pixels out of the TV screen If you have only...
  • General Support
    Have the model number and serial number of the LCD TV screen If you are having a serious problem with dead pixels depends on a typical LCD television is not an option. Generally, then, if you call Samsung Customer Care at 1-800-Samsung (1-800-726-7864). One or two dead pixels out of ...
  • How To Change The Lamp In Your DLP TV SAMSUNG
    How To Clean Fingerprints And Other Greasy Smudges Off Of Your TV Screen Product : Televisions > Unscrew the Lamp Cover Screws Using a screwdriver, unscrew the four screws holding the lamp cover in place. 33640. DLP TV STEP 4. Checking Your TV Firmware Version 33658.

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