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Samsung SM-B311V Support Question

Samsung SM-B311V Support Question

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Question posted by Anonymous-146716 on November 28th, 2014

No Sound.

No ringing sound or speakerphone works on my phone. What to do? Ive taken the battery out and still no sound.

Current Answers

Answer #1: Posted by BusterDoogen on November 28th, 2014 8:48 PM
This answer was accepted by the poster of the original question.
BusterDoogen

Member since:
October 30th, 2011

Points: 28,565,397
1,120
points

Set the default Volume for all the sounds on your phone.

1. From the Home screen, press the Left Soft Key

Menu > Settings > Volume.

2. Press the Volume Key or Directional Key Up or

Down to highlight a volume level, then press SET:

• High: All sounds play at High volume.

• Medium High: All sounds play at medium high

volume.

• Medium: All sounds play at medium volume.

• Medium Low: All sounds play at medium low volume.

• Low: All sounds play at low volume

• Vibrate Only: No sounds play, but the phone vibrates

for incoming calls and messages, alarms and other

alerts.

• Alarm Only: Sounds play for alarms, but not for calls

or alerts.

• All Sounds Off: No sounds play.

I hope this is helpful to you!

Please respond to my effort to provide you with the best possible solution by using the "Acceptable Solution" and/or the "Helpful" buttons when the answer has proven to be helpful. Please feel free to submit further info for your question, if a solution was not provided. I appreciate the opportunity to serve you!

 

Answer #2: Posted by arnab29 on November 28th, 2014 9:03 PM
arnab29

Member since:
June 23rd, 2014

Points: 51,080
100
points
First check tat all of your sound settings are alright, if it is not then make the correct seetings, and if all of your sound setting is alright and still you are not geeting the sound then please contact to samsung customer care.Or you can just go to this link http://www.samsung.com/in/info/contactus.html .
hopefully it will help you.

Related Samsung SM-B311V Manual Pages

User Guide - Page 2

MOBILE PHONE User Manual Please read this manual before operating your phone and keep it for future reference. GH68-40578A Printed in China
User Guide - Page 5

..., TX 75082 Customer Care Center: 1000 Klein Rd. Do you upgrade the device. The available capacity may change when you have questions about your Samsung Mobile Phone? For 24 hour information and assistance, we offer a new FAQ/ARS System (Automated Response System) at: www.samsung.com/us/support The actual available capacity...
User Guide - Page 7

... This User Manual 4 Activating Your Phone 6 Displaying Your Phone Number 6 Battery 6 Turning Your Phone On and Off 9 Easy Setup 10 TTY Mode 11 Roaming 12 Voicemail 12 Section 2: Understanding Your Phone 13 Features of Your Phone 13 Closed View of Your Phone 14 Open View of Your Phone 15 Side Views of Your Phone 16 Navigation Keys 17 Understanding...
User Guide - Page 9

... 94 Sounds 96 Display 100 Phone 106 Call Settings 115 Memory 119 Phone Info ...119 Set-Up Wizard 120 Section 12: Health and Safety Information 121 Exposure to Radio Frequency (RF) Signals 121 Specific Absorption Rate (SAR) Certification Information 126 FCC Part 15 Information to User 127 Commercial Mobile Alerting System (CMAS 128 Smart Practices While Driving 128 Battery...
User Guide - Page 13

Hold the phone securely with both hands. 2. Use the fingertip cutout at the top of the phone protects the battery. Removing the battery cover 1. Replace the battery cover Ⅲ Properly align the cover over the battery compartment, then press it downward until it clicks into place. 7 Battery Cover The battery cover on the back of the phone to pull the back cover off.
User Guide - Page 14

... require up to charge your phone for the first time. Insert the battery into the Charging/Accessory port. 3. Charging the Battery Your phone comes with the gold contacts in the phone. A fully discharged battery can use the phone while charging. 1. Insert the charger cable into the phone, aligning the gold contacts on the battery with a charging head to 4 hours...
User Guide - Page 15

... (such as a wall charger, and cigarette lighter adapter) will only charge a Samsung approved battery. Non-Supported Batteries Warning! Plug the charging head into a standard AC power outlet. Using a non-approved battery may cause damage to turn the phone on , the phone connects with the home network, and then displays the Home screen and active alerts. 3.
User Guide - Page 16

...sounds, display theme, menu layout, and clocks. 1. Press Next and make a selection and go to the next setting. • Press the Left Soft Key Preview or Play for an example of fonts for your phone's displays (Normal or Large). • Font Size Control: Volume Key can also be used to incoming calls (Ring... or No). • Call Sounds: Choose how your phone's displays. • Menu Layout...
User Guide - Page 54

...as SMS (Simple Messaging Service) • Picture Messages, also known as Favorites. - Messages 48 From Contacts: Choose contacts from Recent Calls. - Favorites: Choose contacts you enter characters, matching contacts display in the Verizon Wireless Enhanced Services Area. Messaging Key 2. Section 6: Messages Types of Messages Your phone can be send to another mobile phone...
User Guide - Page 56

...Key Record to select recipients: - Press the Right Soft Key Options ➔ Attach ➔ Record Sound. 3. Resume to restart • Press STOP to stop recording and attach it as Favorites. - ... the Left Soft Key Press the Left Soft Key recording. As you can be sent to other mobile phones, or to Email addresses. 1. From the Home screen, press the Messaging Key ➔ New Message...
User Guide - Page 89

... Directional Key to go off . Adding an Event 1. Note: The Alarm icon will appear in the Event Status line on the Home screen when the mobile phone has an alarm event. Configure options for the event. • Recurrence: Press the Left Soft Key Set to set the frequency of the event. •...
User Guide - Page 99

... • Vibrate Only: No sounds play, but not for all the sounds on page 64. Ⅲ From the Home screen, press the Left Soft Key Menu ➔ Settings ➔ Bluetooth. 93 Section 11: Settings My Verizon My Verizon connects to the Verizon Wireless Mobile Web, where you can manage your phone. 1. Tip: Press Play...
User Guide - Page 102

... Soft Key Play to choose settings for incoming calls. Settings 96 Call Sounds 1. From the Home screen, press the Left Soft Key Menu ➔ Settings ➔ Sounds ➔ Call Sounds. 2. Choose Caller ID + Ring to have the phone repeat the caller's information for Call Sounds, Keypad Volume, Text Msg Alert, Multimedia Msg Alert, and Voicemail Msg...
User Guide - Page 129

...new cases for quite some time in providing users of cell phones with the current information on cell phone use . This is an international study investigating the relationship ...needed research on possible biological effects of brain cancer did not increase. International Cohort Study on Mobile Phone Users (COSMOS) The COSMOS study aims to conduct long-term health monitoring of a large...
User Guide - Page 132

... is because the phone is available for wireless mobile phones employs a unit of watts per kilogram (1.6 W/kg). Specific Absorption Rate (SAR) Certification Information Your wireless phone is a measure... Government. The SAR is a radio transmitter and receiver. The FCC requires wireless phones to the biological effects of 1.6 watts per kilogram (W/kg). at its highest certified...
User Guide - Page 133

This device complies with the FCC RF This mobile phone has a FCC ID number: A3LSMB311V [Model Number: SM-B311V] and the specific SAR levels for this equipment does cause....fcc.gov/oet/rfsafety/sar.html. Additional SAR information can be necessary to remove the battery pack to find information that interference will not occur in accordance with the instructions, may not ensure compliance...
User Guide - Page 134

... to receive Wireless Emergency Alerts from that to passengers, or talking on a mobile phone - Always obey them. Before answering calls, consider your wireless provider. If ...equipment and receiver. • Connect the equipment into an outlet on a circuit different from CMAS. Commercial Mobile Alerting System (CMAS) This device is the safe operation of these tips: • Use a hands...
User Guide - Page 135

... be dry and appears to be working properly. 129 For more information, go to corrosion. Most battery issues arise from improper handling of batteries and, particularly, from the continued ... a vehicle. If the phone and/or battery get into the phone's circuits, leading to http://www.ctia.org. This can get wet, have them checked by your battery. Liquids can cause leakage ...
User Guide - Page 136

... is damaged in a pocket or bag. If you carry a spare battery in any charger or battery that the phone has adequate ventilation and air flow. Short-circuiting the terminals may explode ...skin or clothing. Dropping the phone or the battery, especially on the battery), for example when you suspect damage to the phone or battery, take it to the phone and battery. If the device feels hot...
User Guide - Page 137

... to the phone caused by working with reputable manufacturers and carriers, might be recycled or disposed of incompatible phones, batteries, and charging devices could result in your area. Batteries must be selling incompatible or even counterfeit batteries and chargers. WARNING! Proper disposal of your Samsung-branded mobile device and batteries for your mobile device, batteries, and...

Samsung Knowledge Base Results

We have determined that the information below may contain an answer to this question. If you find an answer, please remember to return to this page and add it here using the "I KNOW THE ANSWER!" button above. It's that easy to earn points!

  • General Support
    .... Platform Band Groups of the other. Sound Poly Ringtones 40 MP3 Ringtone Yes Fun & Worldtime Alarm Currency converter Two currencies converted regarding how much one currency is worth in Mobile Phone as addition, subtraction, multiplication, and division Memo book Stop watch Count down timer Call functions Speakerphone Multiparty Dialed/missed/received calls Caller...
  • General Support
    ... button. All repair work Samsung will be a quick tap. Table of Contents Before Using Your Headset Checking phone compatibility Checking the accessories Your headset overview Charging the headset Storage of the headset Basic Operations Turning the headset on a Declaration of your Bluetooth phone to re-attempt pairing. Driving safety Using a mobile phone while driving creates...
  • General Support
    ... clips, or any combination of SMS (Short Messaging Service). Basic SMS messages are addressed directly to send and receive short text messages. However, you access IM) : AIM Windows Live Yahoo! MMS is a descendant of the above, within certain size limits. Messenger. SMS is the service that allow users to a mobile phone number or email accounts.

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