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Question posted by catlynvickers on December 11th, 2019

How Do I Get My Ice Maker Fixed

I saw there is finally a recall on the ice maker. Who do I contact?

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Request from russellmower on August 1st, 2023 10:50 AM
My ice maker for my Samsung model #RS25H5111SG doesn't turn on. I understand there is a recall on this and wondered how we get service for it through the recall.

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Answer #1: Posted by jmadogstore on September 4th, 2020 10:37 AM

jmadogstore

Member since:
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There are a few factors that can cause an ice maker to not work. If the ice maker appears to not be making any or enough ice, low water pressure or a faulty water filter may be to blame. When the ice maker makes small, cloudy, or clumped ice, it could be something as simple as a dirty water filter, low water pressure, or high mineral deposits in your water. In the event of a frozen ice bucket, some troubleshooting may be needed, and service may be required.

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Related Samsung RFG297AARS/XAA Manual Pages

Quick Guide (easy Manual) (ver.1.0) (English) - Page 1

...Ergonomic Door Design Given this independent system, the freezer and the refrigerator are cooled individually as required and are, therefore, more efficient... to separate air flow circulation. Twin Cooling System The refrigerator and the freezer have two evaporators. Electronic control from ... from the refrigerator does not affect food in fresh food compartment by centerpositioned fan ...

Quick Guide (easy Manual) (ver.1.0) (English) - Page 2

... this manual thoroughly to safely and efficiently operate the features and functions that you have any question, contact us at 1-800-SAMSUNG or find help . Do not insert the power plug with water on the Refrigerator. • If it spills, it . • Placing heavy articles on it may cause electric shock. To...

Quick Guide (easy Manual) (ver.1.0) (English) - Page 4

...ice chute. • It amy cause personal injury and/or material damage. If you ; • Take off . • Wipe excess moisture from the inside Refrigerators. Before you throw away your old Refrigerator.... CAUTION Children can Samsung be supervised when using the appliance. Never put your Refrigerator is in operation, do not touch the cold surfaces in the Freezer compartment....

Quick Guide (easy Manual) (ver.1.0) (English) - Page 6

Light 7. Tilting Pocket 2. Dairy Compartment 4. Water Filter 5. Vertical Hinged Section 11. Vegetable & Fruit Drawers 12. Auto Door Closer 3. Cool Select PantryTM 16. Ice Maker 8. Quick-Space Glass Shelf 15. Door Bins 14. Freezer Drawer Bin Egg container 13. Folderble-Shelf 9. Slide-Shelf 6. Light 17. Names and basic functions (RFG297AA) ...

Quick Guide (easy Manual) (ver.1.0) (English) - Page 7

... direct sunlight or located near a heat source? •Is the back of the Refrigerator too close to prevent condensation. • Is the Refrigerator door ajar? The food in the vertical hinged section of the Refrigerator interior. Ice Maker is frozen. • Is the temperature control on the display panel set to the correct temperature? Try...

User Manual (user Manual) (ver.1.0) (English) - Page 2

...Refrigerator Key features of your model number and serial number on your energy costs. Due to a 16" pizza. • Auto Pull Out Drawer The upper drawer in the freezer comes out automatically as you just open . • Compact Ice Maker The Ice maker can dispense cubed or crushed ice...separate air flow system prevents food odor of the refrigerator. 2_ Features Model # Serial # The wide ...

User Manual (user Manual) (ver.1.0) (English) - Page 3

...Safety Information _3 These warning signs are here to prevent injury to you have any question, contact us at 1-800-SAMSUNG or find help . Call the service center for future reference. Because...of fire, explosion, electric shock, or personal injury when using your new Samsung French Door Refrigerator, please read this manual thoroughly to ensure that you know how to safely and efficiently operate...

User Manual (user Manual) (ver.1.0) (English) - Page 6

... • Over time, deterioration in . Do not block air holes • If the air holes are inside Refrigerators. If you should be over several months), unplug the power from 3rd party modifications. Children can increase the risk ... Never put fingers or other objects into the water dispenser hole or ice chute. • It may break and cause water leakage. 6_ Safety Information

User Manual (user Manual) (ver.1.0) (English) - Page 8

...refrigerator has an ice maker, allow the door to swing open easily. • A llow sufficient space to support a fully loaded refrigerator...refrigerator CAUTION To prevent floor damage be placed on your Refrigerator to 'Leveling the refrigerator' in straight. 8_ Setting Up Screwdriver(-) Control Lever Refer to its final...back for the Refrigerator doors to a fixed wall, minimum ...

User Manual (user Manual) (ver.1.0) (English) - Page 18

... conditions, a 170 cc (5.75 oz.) cup can install a booster pump to compensate for the ice maker to the water supply line 1. To help promote better health, the Samsung water filter removes unwanted particles from your new Samsung Refrigerator. Connecting to operate properly, a water pressure of the helpful features on water supply and Flush...

User Manual (user Manual) (ver.1.0) (English) - Page 19

...fixed cap by turning it is about 6 months. 1 2 3 Sticker (month indicator) Setting Up _19 That way you get a snug, leak-free connection. T ighten the compression nut onto the 1/4" compression fitting. - Do not over-tighten the compression nut . 4. Only connect the water line to the Refrigerator... copper tubing plastic tubing ferrule Refrigerator Plastic tubing (Supplied) Compression ...

User Manual (user Manual) (ver.1.0) (English) - Page 21

... easily spoiled items or if the temperature in the Freezer. This button can not be alternatively changed whenever you press the Ice Type button. Water mode will light again in the Refrigerator. To use this mode, press the same buttons again for 3 seconds, the Display and Dispenser will be used with your...

User Manual (user Manual) (ver.1.0) (English) - Page 22

... control panel. To cancel this ), reset the indicator by selecting your SAMSUNG French Door Refrigerator USING THE DIGITAL DISPLAY "Freezer Temp" indicates the current Freezer temperature. When not in use . Cubed Ice , Crushed Ice , Water Enjoy cubed or crushed ice by pressing and holding the "Alarm/Hold 3 sec for Filter Reset" button for store...

User Manual (user Manual) (ver.1.0) (English) - Page 23

The door alarm will not be produced. In this case, the ice will sound if any door is shown in . - Using the control panel Basic temperature of Freezer and Refrigerator Compartments The basic temperature and recommended temperature of time, please contact to -8˚F. Press the Freezer button repeatedly until the desired temperature is open...

User Manual (user Manual) (ver.1.0) (English) - Page 24

... 8 hours). This will allow your ice maker to get new ice faster after installation, make sure to do the following steps. 1. Allow your refrigerator to 6 ice cubes into the glass. 4. CAUTION If the Refrigerator door opens, the Dispenser does not work. • W hen Cubed Ice is in the refrigerator. Water may overflow or ice jamming may occur. • N ormal...

User Manual (user Manual) (ver.1.0) (English) - Page 25

... water filter,Flush 3 gallons through the core filter which is made in cubes. It may cause injury. Do not disassemble the Ice Maker personally. Just wipe it with the dispenser to refrigerators flows through filter before use the water dispenser for better tasting water. Water clouding phenomenon All water provided to prevent the...

User Manual (user Manual) (ver.1.0) (English) - Page 26

...at times on the inside of the door. If you close the door. Light Door Closer Ice-Maker Foldable-Shelf Slide-Shelf Vertical Hinged Section Vegetable & 4 Fruit Drawers Dairy Compartment 1 Water Filter ... it back to the right position and close one door with the parts and features of the Refrigerator. If this page to avoid scratching the other door may become more familiar with a lot of...

User Manual (user Manual) (ver.1.0) (English) - Page 27

... level of humidity within the compartment. Wipe the excess moisture from seeping into the ice compartment, stored food should be placed in a container or wrapped securely using foil or...be stored tightly together so that they do not tip and fall out when the Refrigerator door is blocked, your Refrigerator becomes frozen, please set the temperature higher. Here are a normal phenomenon and ...

User Manual (user Manual) (ver.1.0) (English) - Page 32

... Dispenser with a damp, clean, soft cloth. When using the crushed ice selection from the dispenser some residual ice caution chips may cause a fire. Operating your SAMSUNG French Door Refrigerator Cleaning the refrigerator Caring for your Samsung French Door Refrigerator prolongs the life of your appliance and helps keep your appliance looking its best, polish the...

User Manual (user Manual) (ver.1.0) (English) - Page 39

...? Make sure the tubing is free and clear of the appliance are installed in the vertical hinged section of the Refrigerator to the correct temperature? You hear unusual noise or sounds. Ice Maker is normal. It is normal and occurs because various accessories are contracting or expanding according to the temperature of the...

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How To Replace The Upper Ice Maker SAMSUNG
8516. Remove The Access Cover Assembly the access cover by pulling the cover away from the refrigerator wall, and then pull the access cover towards you. How To Replace The Upper Ice Maker STEP 3.
General Support
... all steps below prior to begin. Do not remove your refrigerator has Dual Ice Makers , . The reset button is removed, locate the lip on the reset button. How To Reset The Ice Maker If your ice maker is not working, do the following steps: Remove the ice bucket by pulling the release lever towards your right side. ...
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