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Samsung PN51D490A1D Support Question

Samsung PN51D490A1D Support Question

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Question posted by Anonymous-161926 on February 19th, 2017

I Threw The Controller At The Screen And Now It It's All Black And U Just Hear O

now the screen is all black and I only hear the sound with no pic

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Answer #1: Posted by Odin on February 19th, 2017 7:41 AM
This answer was accepted by the poster of the original question.
Odin

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Related Samsung PN51D490A1D Manual Pages

Quick Guide (easy Manual) (ver.1.0) (English) - Page 2

...game) on the plasma display panel for , in-home or on the screen, such as temperature or humidity. Displaying still images from Video games or a PC for a long period of the total television viewing per week...(such as that offer picture sizing features, use these controls to view different formats as Proof of the borders on the Screen. Damage caused by the above for reference only and may...
Quick Guide (easy Manual) (ver.1.0) (English) - Page 4

... ✎✎The product color and shape may vary depending on the remote control. In the on or off when the power is best to ensure proper ventilation. Turns the TV on -screen menu, use parts provided by an increase in a problem with a stand. Failing to the product falling. Blinks and turns...
Quick Guide (easy Manual) (ver.1.0) (English) - Page 7

...screen menu items and changes the values seen on the screen. Returns to the previous menu. xx The color and shape may affect the performance of the TV. Turns the remote control light on or off the sound... When on, the buttons become illuminated for a moment when pressed. (Using the remote control with this button set to On will reduce the battery usage time.) Press to select ...
Quick Guide (easy Manual) (ver.1.0) (English) - Page 11

... and you connected it to the TV via HDMI, you will send 5.1 CH sound to the home theater receiver. xx 5.1 CH (channel) audio is receiving a DTV signal, the TV will only hear 2 CH audio from the TV's optical jack. Connecting to a PC Using an... AUDIO OUT (OPTICAL) jack, decrease the volume of both the TV and the system. If you can hear sound output from the home theater receiver.
Quick Guide (easy Manual) (ver.1.0) (English) - Page 17

... cloth dampened with a small amount of water. Specifications Environmental Considerations Operating Temperature Operating Humidity Storage Temperature Storage Humidity Stand Swivel (Left / Right) Model Name Screen Size (Diagonal) Sound (Output) Dimensions (WxDxH) Body With stand Weight Without Stand With Stand Display Resolution 50°F to 104°F (10°C to 40°C) 10...
User Manual (user Manual) (ver.1.0) (English) - Page 7

... k Page ●● The displayed image may differ depending on the Channel List remote control, the Channel List screen is Added Channels 6-1 TV#6 displayed at once. 7 a3 TV#7 Air 23 TV#6 ...; Added Channels: Shows all favorite channels, arranged in up to Favorites. has a separate screen. ■■ Channel List The Channel List contains the channels your TV displays (Added ...
User Manual (user Manual) (ver.1.0) (English) - Page 34

... (Off / Dark / Darker / Darkest): Select the black level to adjust the screen depth. ●● Dynamic Contrast (Off / Low / Medium / High): Adjusts the screen contrast. ●● Gamma: Adjusts the primary color intensity. ●● RGB Only Mode (Off / Red / Green / Blue): Displays the Red, Green and Blue color ...
User Manual (user Manual) (ver.1.0) (English) - Page 38

... automatically and adjusts the picture for optimum quality. NN Available only in TV, AV, COMPONENT (480i / 1080i) and HDMI (1080i). ▶ English ●● HDMI Black Level (Low / Normal): Lets you select the black level on the screen to adjust the...
User Manual (user Manual) (ver.1.0) (English) - Page 43

... dialog-box. ●● On the Settings tab, set the correct resolution. ●● If a vertical-frequency option exists on the Windows start menu. 2. Otherwise, just click "OK" and exit the dialog box. ▶ English Another display dialog box appears. 4. Click "Appearance and Themes" in the "Control Panel" window, A display dialogbox appears. 3. 1.
User Manual (user Manual) (ver.1.0) (English) - Page 50

... mute. ■■ Speaker Settings ●● Speaker Select (External Speaker / TV Speaker) If you are listening to the sound track of a broadcast or movie through an external receiver, you may hear a sound echo caused by the difference in decoding speed between the TV's speakers and the speakers attached to External Speaker, the...
User Manual (user Manual) (ver.1.0) (English) - Page 108

...by Program Rating Lock. in Enter New PIN. NN If you forget the PIN, press the remote-control buttons in the following message will block it in Confirm New PIN. Please enter the PIN to ...8594; 2 → 4 → POWER (on) English Re-enter the same 4 digits. The screen will go blank and the following sequence, which resets the PIN to unblock. ●● Change PIN: The Change PIN...
User Manual (user Manual) (ver.1.0) (English) - Page 110

... Power Off (Off / On): The TV will automatically turn off if you can set how long you want the TV to prevent overheating. You can control the screen's minimum brightness with the Min Backlight function. ●● No Signal Power Off (Off / 15 min. / 30 min. / 60 min.): To avoid unnecessary energy...
User Manual (user Manual) (ver.1.0) (English) - Page 121

... white balance on the extreme left and right sides. NN Press any key on the remote control to cancel this function when there are after images or symbols on the screen, especially when you displayed a still image on the screen for a long time ◀ (approximately 1 hour) to effectively remove after-images on the...
User Manual (user Manual) (ver.1.0) (English) - Page 130

... Speaker Select is set Speaker Select to External Speaker or have muted the sound by pressing the MUTE button. No: Select No if you hear no sound from the speakers. Contact ▶ Samsung's Call Center for sound problems. NN If you can hear sound from only one speaker or from neither ◀ speaker during the test...
User Manual (user Manual) (ver.1.0) (English) - Page 161

...; English Anynet + Device 1 or 2) directly to your DVD player, Satellite Box, etc. (i.e. -- Then, connect the DIGITAL AUDIO OUT (OPTICAL) jack on the Home Theater. -- To hear sound from the Home Theater's Front, Left and Right speakers and the subwoofe only, connect a Digital Optical cable between the DIGITAL AUDIO OUT (OPTICAL) jack on...
User Manual (user Manual) (ver.1.0) (English) - Page 165

... DIGITAL AUDIO OUT (OPTICAL) jack of the TV Speaker. 1. NN The receiver will hear only 2 channel sound from the TV's Optical jack. English When the source is a digital component such as... (i.e Home Theater) is displaying a DTV (air) signal, the TV will send out 5.1 channel sound to On, you will work when you have properly connected the optical in the device list. Select Receiver...
User Manual (user Manual) (ver.1.0) (English) - Page 167

...Anynet+ device. The Anynet+ device does not play. •• You cannot use the remote control when you want. •• Select View TV in progress. I want to exit Anynet+. ... button on Anynet+ or switching to a view mode. ◀ the screen. •• Use the remote control after the TV has completed Anynet+ ▶ configuration or has finished switching to...
User Manual (user Manual) (ver.1.0) (English) - Page 198

... jacks. Issues Solutions and Explanations The picture is distorted: macro block error, small block, dots, pixelization •• The compression of the screen. •• If the picture size is black and white. •• If you 're using an AV composite input, connect the video cable (yellow) to 16:9. ••...
User Manual (user Manual) (ver.1.0) (English) - Page 205

... Purple/green rolling horizontal bars and buzzing noise from the set -top-box has a grounding issue. Plasma TV is normal. caused by the electrical charges that the set -top-box. If the buzzing stops.... •• If you may have set the brightness on ▶ the screen. •• If the humming sound is loud, you have loud humming if the back of wall mount can also have...
User Manual (user Manual) (ver.1.0) (English) - Page 206

...; A "Mode Not Supported" ▶ Dot). Issues Solutions and Explanations The picture won't display in full screen. •• HD channels will be shown on movies that have black bars on your external device or TV to full screen. Image Retention (Burn In) Issue. •• To minimize the possibility of the TV, and...

Samsung Knowledge Base Results

We have determined that the information below may contain an answer to this question. If you find an answer, please remember to return to this page and add it here using the "I KNOW THE ANSWER!" button above. It's that easy to earn points!

  • General Support
    ... two defective pixels out of the TV screen If you are having a serious problem with defective pixels depends on: The number of defective pixels The location of the defective pixels The color The size of the approximately 400,000 to 1.1 million pixels on a typical Plasma television is not an option. Generally, then, if...
  • General Support
    ...can probably correct the problem by adjusting the My Color Control (MCC) function. The MCC menu appears. The Detail Control screen appears. To Return The MCC Colors To The Factory ...Detailed Settings. For these steps: Up or Down arrow button on your TV serviced. The Easy Control screen displays the unadjusted (Original) picture on the right side. Why Is There A Red (Blue,...
  • General Support
    ...only. Press the MENU button and turn the MENU DIAL to MEMORY CARD position.   2. To hear sound during MPEG4 playback, you want to playback. 8. Press the ENTER button to select MPEG4 from the speaker... MENU DIAL to enter sub-menu. 5. Set the power switch to the PC's speaker. (You cannot hear it from the sub-menu. (M. To exit the menu, push the MENU button. 7. Using the (...

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