Ricoh Aficio MP C5000 Support Question
Ricoh Aficio MP C5000 Support Question
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Question posted by itis on May 29th, 2014
Richo Scanner Will Not Scan To Server
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Current Answers
Answer #1: Posted by freginold on June 13th, 2014 12:05 PM
freginold
Member since:
December 20th, 2011 Points: 23,253,885
Member since:
December 20th, 2011 Points: 23,253,885
Hi, there are many reasons why you may not be able to scan to a folder. Here are some of the more common reasons:
- The folder that you are trying to scan to isn't shared
- The user account you are using to authenticate does not have rights to access that folder (possibly someone changed their password recently)
- There is a network connection problem somewhere between the copier and the computer
- There is a hardware device or software program preventing the copier from reaching that folder (ie. a firewall, anti-virus program, security suite, router, etc.)
- The copier and the computer are not in the same workgroup/domain
- If you are using an IP address for the computer instead of a host name, the computer's IP address has changed
If scanning to a folder was never fully set up, you can find instructions for doing so here:
- How to link to a network share folder from a Ricoh Aficio MP series copier
- The folder that you are trying to scan to isn't shared
- The user account you are using to authenticate does not have rights to access that folder (possibly someone changed their password recently)
- There is a network connection problem somewhere between the copier and the computer
- There is a hardware device or software program preventing the copier from reaching that folder (ie. a firewall, anti-virus program, security suite, router, etc.)
- The copier and the computer are not in the same workgroup/domain
- If you are using an IP address for the computer instead of a host name, the computer's IP address has changed
If scanning to a folder was never fully set up, you can find instructions for doing so here:
- How to link to a network share folder from a Ricoh Aficio MP series copier
Related Ricoh Aficio MP C5000 Manual Pages
Quick Start Guide - Page 4
... set of a multiple-set print job so that output settings can be checked for storage and printing at the control panel. Document Server: Sends files directly to the document server for accuracy prior to printing the entire job. Does not require the user to Hold Print, except files are automatically deleted from...
Quick Start Guide - Page 5
Does not require the user to printing the entire job. Document Server: Sends files directly to the document server for accuracy prior to enter a password. Files are not immediately deleted after printing. Sample Print: Outputs the first set of a multiple-set print job so ...
Quick Start Guide - Page 6
Printing To Document Server
Open your document to Print
Select [File>Print]
Select the Ricoh Print driver Press [Properties] At [Job Type] open the drop down window
and choose [Document Server] Press [OK] Press [Details] Enter user Information:
User ID (if applicable) or leave blank File Name Password (if applicable) User Name Press [OK] repeatedly to print
Quick Start Guide - Page 10
Scanning Documents
From Copier Panel, Select Scanner - Place the documents to be scanned in the Document Feeder or on the Platen Glass and Select the appropriate options for your Documents where necessary.
Quick Start Guide - Page 11
... i.e. Scanner Display Panel Options
Check file status. One or two sided original. Set file types between email and folder scan destinations.
encryption & signature.
Set resolution, scan size & scan type.
Add email message. Add subject heading. Groups and
individual addresses can be programmed. Set sender from list of registered users.
* JPEG scanning in the document server...
Quick Start Guide - Page 12
Basic Scanning
1. Place Originals in Feeder or on your operating system and device.) Select destination [email address or folder location
4. Select [E-mail] or [Folder] Tab 3. Your display may vary depending on Glass 5. At copier Screen Press [Scanner]
2. Press [Start]
(Note: Screenshots are provided for reference purposes only.
Quick Start Guide - Page 13
Scanning Options for reference purposes only.
Your display may vary depending on your operating system and device.) Drop Out Color From Documents
Select Document Types
Check file status.
(Note: Screenshots are provided for Documents
Preview scan before sending.
Quick Start Guide - Page 18
... documents from the desktop with fax Covers and other options. Confirmations can send single document to select 2 sided when originals are 2 sided and copier
Will scan and send both sides. Use The Original Feed type to one or more users simultaneously. Select Stored Fax Destination(s) or enter a New Destination using the...
User Guide - Page 14
... hole-punching, stapling or binding
Stamps -
used to move margins for background numbering, page numbering, watermarks, date stamping
Erase - erase color, change or adjust color
Scan Position - used to replicate images, center images, invert images or duplicate images
Copy Quality - used for moving copy image up or down on page
Margin...
User Guide - Page 33
...].
•Default settings for the initial screen can be registered for normal screens and simplified displays respectively. How to Program a Preset Function
1.On the initial scanner screen, make the settings you want to set as Defaults].
4.Press [Program].
5.A confirmation screen appears.
Press [Yes].
The current settings are set as default.
2.Press...
User Guide - Page 39
Accessing Document Server
From Copy Panel - Select Document Server Option Used for storing documents for easy access, confidential printing etc.
User Guide - Page 40
Document Server Usage
Documents may be scanned or Printed to Document Server for: -Confidential Printing -Print and Hold -Sample Printing -Forms printing -File Merge (different types) -Electronic Distribution -HIPPA Compliancy -Label Printing -Cost Savings
User Guide - Page 41
List view
Document Server Displays
Preview document
Search by user name Search by file name Displays scan options
Details Preview File Management Delete File Print Specified Page
To Printing Screen
Edit user & file Info
Print one or multiple pages of a stored document
Displays printing options of a stored file
User Guide - Page 42
... [Start] Document is stored
Continue the above process for your name or select from list - You can also view documents in Document Server. Scan a Job To Document Server
Place document in feeder or on the glass
Press [Document Server] Press [Scan Original] Select any appropriate document options
Touch [User Name] enter your document if required -
User Guide - Page 43
...options, press [Start)
Document is required before a document can also view documents in Document Server.
Multiple files may be selected to be merged. You can be accessed
If only a single...action vary from machine to machine. If you wish to Print. Print a Job From Document Server
Press [Document Server]
Select the document you wish to print
Press [Start]
To [Sort], [Staple] or ...
User Guide - Page 44
... the above process for each additional document you wish to Delete. Shows a list view of the document stored. Delete a Job From Document Server
Delete File
Delete File
Press [Document Server]
Select the document you wish to delete
Press [File Management) Press [Delete File] Confirm deletion [Yes] File is deleted
Note: If document...
User Guide - Page 47
Printing To Document Server
Open your document to Print
Select [File>Print]
Select the Ricoh Print driver Press [Properties] At [Job Type] open the drop down window
and choose [Document Server] Press [OK] Press [Details] Enter user Information:
User ID (if applicable) or leave blank File Name Password (if applicable) User Name Press [OK] repeatedly to print
User Guide - Page 51
Place the documents to be scanned in the Document Feeder or on the Platen Glass and Select the appropriate options for your Documents where necessary. Scanning Documents
From Copier Panel, Select Scanner -
User Guide - Page 52
Scanner Display Panel
Check file status. Set file types between email and folder scan destinations. For manual email entry
Program email ...from list of registered users.
* JPEG scanning in the document server.
Select tabs to document i.e. Set up notification when your email is opened. Set resolution, scan size & scan type. Preview scan before sending.
Add email message.
Groups...
User Guide - Page 60
...via Email: In addition to the inbound paperless fax to SAF/HDD, the Aficio MP 6001/MP 7001/ • MP 8001/MP 9001 Series' have the ability to forward all incoming faxes directly to an administrator...in one operation. • ■ Wireless Faxing: If the Aficio MP 6001/MP 7001/MP 8001/MP 9001 Series is available with the Printer/Scanner Unit Type 9001 and standard with the SP versions of the
...
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