Ricoh Aficio MP C4500 Support Question
Ricoh Aficio MP C4500 Support Question
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Question posted by Shawillca on March 26th, 2014
Aficio Mp C4500 Wont Connect To Shared Folder
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Current Answers
Answer #1: Posted by freginold on June 13th, 2014 12:00 PM
freginold
Member since:
December 20th, 2011 Points: 23,253,895
Member since:
December 20th, 2011 Points: 23,253,895
Hi, there are many reasons why you may not be able to scan to a folder. Here are some of the more common reasons:
- The folder that you are trying to scan to isn't shared
- The user account you are using to authenticate does not have rights to access that folder (possibly someone changed their password recently)
- There is a network connection problem somewhere between the copier and the computer
- There is a hardware device or software program preventing the copier from reaching that folder (ie. a firewall, anti-virus program, security suite, router, etc.)
- The copier and the computer are not in the same workgroup/domain
- If you are using an IP address for the computer instead of a host name, the computer's IP address has changed
If scanning to a folder was never fully set up, you can find instructions for doing so here:
- How to link to a network share folder from a Ricoh Aficio MP series copier
- The folder that you are trying to scan to isn't shared
- The user account you are using to authenticate does not have rights to access that folder (possibly someone changed their password recently)
- There is a network connection problem somewhere between the copier and the computer
- There is a hardware device or software program preventing the copier from reaching that folder (ie. a firewall, anti-virus program, security suite, router, etc.)
- The copier and the computer are not in the same workgroup/domain
- If you are using an IP address for the computer instead of a host name, the computer's IP address has changed
If scanning to a folder was never fully set up, you can find instructions for doing so here:
- How to link to a network share folder from a Ricoh Aficio MP series copier
Related Ricoh Aficio MP C4500 Manual Pages
Network Guide - Page 12
... E-mail Message
Specify the user name and password required when sending scan file directly to a shared folder on a computer running Windows, or to the delivery server or mail server
4 Default User ...(Send)
Specifies the user name and password required when sending scan file directly to a shared folder on a computer running Windows, or to the delivery server or mail server. Scanner Resend ...
Copy/Document Server Reference - Page 2
.... With this manual carefully before reading this manual. (For details, see "Machine Types", About This Machine.) • Type 1: C3535/DSc535/LD435c/Aficio MP C3500 • Type 2: C4540/C4540g/DSc545/DSc545g/LD445c/Aficio MP C4500/Aficio MP C4500G Certain types might not be responsible for quick reference. Depending on the operation and use of this manual might be...
Copy/Document Server Reference - Page 212
Operating Instructions Copy/Document Server Reference
Type for C3535/DSc535/LD435c/Aficio MP C3500 Type for C4540/DSc545/LD445c/Aficio MP C4500 Type for C4540g/DSc545g/Aficio MP C4500G EN USA B222-7657
General Settings Guide - Page 2
... country you are in, certain units may be slightly different from the machine. Keep this manual. • Type 1: C3535/DSc535/LD435c/Aficio MP C3500 • Type 2: C4540/C4540g/DSc545/DSc545g/LD445c/Aficio MP C4500/Aficio MP C4500G Certain types might not be available in a handy place for direct, indirect, special, incidental, or consequential damages as a result of...
General Settings Guide - Page 7
... names in the Address Book 208 Sending fax by Quick Dial 208 Sending e-mail by Quick Dial 208 Sending scanned files to a shared folder directly 209 Preventing unauthorized user access to shared folders from the machine ...........209 Managing users and machine usage 209
Registering Names 210 Registering Names 210 Changing a Registered Name 212 Deleting...
General Settings Guide - Page 81
...; Off
• All
• Errors Only
❖ Default User Name / Password (Send) Specify the user name and password required when sending scan files directly to a shared folder on a computer running Windows, to an FTP server, or to a NetWare server.
• SMB User Name
• SMB Password
• FTP User Name
• FTP...
General Settings Guide - Page 217
... from being used without permission. To share the folder using the scanner function to a shared folder.
You can connect to a shared folder simply by selecting the destination shown on the initial scanner display whenever sending files using Windows, select the SMB protocol. To register the folder to registered folders. To register the folder to the following functions and check their...
General Settings Guide - Page 248
... to Connect". See "Registering a Protection Code". ❒ You can only select either SMB, FTP, or NCP.
There are cleared. Note ❒ For details about protocols, server names, and folder levels, consult your settings, all previous entries are three types of protocol you can use: • SMB
For sending files to shared Windows folders. •...
General Settings Guide - Page 251
....
B Select a client computer.
A Enter the login user name, and then press [OK]. Enter the login user name specified for folder authentication, the login screen appears.
Shared folders under it appear. Registering Folders
To locate the SMB folder using Browse Network
A Press [Browse Network].
If you try to switch between levels. The path to the selected...
General Settings Guide - Page 254
... search by the registered name, fax number, folder name, e-mail address, 246 or IP-Fax destination. Reference p.213 "Deleting a Registered Name"
Using FTP to Connect
Note ❒ To register a shared folder configured in Windows, see "Using SMB to Connect". E Select the name whose folder you want to Connect"
Registering an FTP Folder
A Press [System Settings].
Reference
p.240 "Using...
General Settings Guide - Page 259
...Note ❒ To delete a name entirely, see "Using FTP to Connect"
Reference p.240 "Using SMB to Connect" p.246 "Using FTP to Connect"
Registering an NCP Folder
A Press [System Settings].
7
B Press [Administrator Tools].
Reference p.213 "Deleting a Registered Name"
Using NCP to Connect
Note ❒ To register a shared folder configured in Windows, see "Using SMB to register or enter...
Printer Reference - Page 166
... correct the interference by one more of the FCC Rules. If this device must be used for connections to a host computer (and/or peripheral) in Canada
Note: This .../LD435c/Aficio MP C3500 C4540/DSc545/LD445c/Aficio MP C4500 C4540g/DSc545g/Aficio MP C4500G Responsible party: Ricoh Corporation Address: 5 Dedrick Place, West Caldwell, NJ 07006 Telephone number: 973-882-2000 This device complies with...
Scanner Reference - Page 10
..."Sending Scan Files by E-mail". • Sending scan files to a shared folder
For details, see chapter 2 "Sending Scan Files to Folders". • Sending scan files to an FTP server
For details, see chapter ...sent later. Reference p.11 "Sending Scan Files by E-mail" p.37 "Sending Scan Files to Folders" p.83 "Delivering Scan Files" p.101 "Scanning Originals with the Network TWAIN Scanner". ❖...
Scanner Reference - Page 45
...by Scan to shared folders
1. Client computer
You can specify a shared folder to save scan files.
3. Sending files to Folder. ZZZ509S
2. Computer with a shared folder
To use this function, it is necessary to shared network folders, use the SMB protocol.
You can also browse scanned files saved to shared network folders. Sending Scan Files to Folders
Using the Scan to Folder function, you...
Scanner Reference - Page 48
...shared folders on client computers.
2
❒ Files can also be sent to FTP servers if any exist on the network.
❒ Files can also be sent to NetWare servers if any exist on the network environment. If you have connected... for sending scan files by Scan to the network. To send files to shared folders, enable [SMB] in [Effective Protocol].
B Make the necessary network settings ...
Scanner Reference - Page 58
.... The following methods: • Enter the path to the destination manually
You can also use its IPv4 address.
Important
❒ The shared folder must have been created on the client computer in advance.
2
❒ Depending on the right side of specifying the destination using its path, you can ...
Scanner Reference - Page 59
... side of the user name field to display the soft keyboard.
2
H Press [Connection Test].
A connection test is required to check whether the specified shared folder exists. Note ❒ If authentication is performed to access the folder, the login screen appears. Specifying Scan to Folder Destinations
F Depending on the destination setting, enter the user name for logging...
Scanner Reference - Page 61
... user name and password.
❒ If you change the protocol after entering the path name, user name, or password, a confirmation message appears.
❒ Computer and shared folder names containing more than 12 characters
cannot be displayed.
2
❒ The machine may fail to the destination in the machine's address book. D Enter a server name...
Scanner Reference - Page 64
... then enter the name of the context containing the user object.
J Check the connection test result, and then press [Exit]. For details, see "Registering the Path to check whether the specified share folder exists. Reference
p.59 "Registering the Path to Folders
2
56
E Enter the path for the log on to the destination in the...
Scanner Reference - Page 171
... occur in accordance with Part 15 of the FCC Rules.
Operation is connected. This device may cause harmful interference to which can radiate radio frequency energy and, .../Aficio MP C3500 C4540/DSc545/LD445c/Aficio MP C4500 C4540g/DSc545g/Aficio MP C4500G Responsible party: Ricoh Corporation Address: 5 Dedrick Place, West Caldwell, NJ 07006 Telephone number: 973-882-2000 This device ...
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