Ricoh Aficio MP C4500 Support Question
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Question posted by mpca123tin on June 27th, 2014
Ricoh Aficio Mp C4500 Wont Print From My Computer
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Current Answers
Answer #1: Posted by freginold on July 11th, 2014 4:40 PM
Hi, without knowing any specifics about your network or how the printer is set up, here are some common reasons why it might not print:
- Wrong IP address in the print driver
- Wrong print driver
- Bad network connection
- Printer is out of paper/toner
- Printer has a paper jam or a door open
- User authentication management is turned on
- There is a corrupted print job stuck in the queue holding everything else up
- Trying to print from a Mac but PostScript 3 is not installed on the printer
Check the print queue to be sure there are no stuck jobs (if there are, cancel them). Check the printer to be sure it has paper, has toner, and there are no error messages or error lights. Verify that the IP address on the printer's config page matches the IP address in the print driver properties. If it still won't print, reboot both your computer and the printer, and if that doesn't work, uninstall and reinstall your print driver.
- Wrong IP address in the print driver
- Wrong print driver
- Bad network connection
- Printer is out of paper/toner
- Printer has a paper jam or a door open
- User authentication management is turned on
- There is a corrupted print job stuck in the queue holding everything else up
- Trying to print from a Mac but PostScript 3 is not installed on the printer
Check the print queue to be sure there are no stuck jobs (if there are, cancel them). Check the printer to be sure it has paper, has toner, and there are no error messages or error lights. Verify that the IP address on the printer's config page matches the IP address in the print driver properties. If it still won't print, reboot both your computer and the printer, and if that doesn't work, uninstall and reinstall your print driver.
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