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Ricoh Aficio MP 9001 Support Question

Ricoh Aficio MP 9001 Support Question

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Question posted by ke2007 on May 1st, 2012

Double Line When Scanning And Making Copies

How can I correct a doble line that shows on the scanner or when I copy?

Current Answers

Answer #1: Posted by freginold on May 1st, 2012 10:32 AM
This answer was accepted by the poster of the original question.
freginold

Member since:
December 20th, 2011

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If the double line only appears when you scan or copy, and not when you print, then it's most likely something coming from the optics.  Try cleaning the slit glass -- the small strip of glass to the left of the main platen glass.  There is probably Wite-Out or dirt stuck on this glass, causing the lines.  If the lines still appear after cleaning the glass, the mirrors will need to be cleaned by a technician.

Related Ricoh Aficio MP 9001 Manual Pages

User Guide - Page 20

Press [Edit / Stamp]. Note: You cannot use the bypass tray with the image moved to the center of the copy paper. Press [Edit Image]. Press [OK]. Place the document Select the paper size. Document Centering You can make copies with this function. Press [Centering].
Operating Instructions - Page 4

... Server Function Messages Displayed When Using the Copy/Document Server Function 27 When You Cannot Make Clear Copies...32 When You Cannot Make Copies As Wanted 36 Display During Connect Copy...42 If Connect Copy Is Canceled...43 If You Cannot Exit from Connect Copy...44 When Memory Is Full...45 3. TABLE OF CONTENTS Documentation for This Machine...
Operating Instructions - Page 25

... the paper up side down. Cannot print in the bypass tray. When using duplex printing, make settings to [Label Paper], [Translucent Paper], [Preprinted Paper], [Cardstock], [Prepunched Paper], or...Paper], [Preprinted Paper], [Cardstock], [Prepunched Paper], or [Tab Stock]. • If you cannot make copies as you want because of the paper with paper set in duplex mode. [Apply Duplex] is set...
Operating Instructions - Page 29

... solutions for the correct login user name and login password. authentication. Ask the user administrator for copier/document server function problems. Messages Displayed When Using the Copy/ 2 Document Server Function This section describes the machine's main messages. If other messages appear, follow the instructions they contain. • If you cannot make copies as you...
Operating Instructions - Page 31

... Solution "Magazine or Booklet mode You selected the "Magazine" Make sure originals for the "Magazine" is not available due to mixed or "Booklet" function for or "Booklet" function are not possible while this paper size." originals scanned using image mode." Copy Quantity, see "General Features", Copy and Document Server Reference . A function of destinations to...
Operating Instructions - Page 34

...scanning Clean them. Copies appear dirty. The reverse side of an original Auto Image Density is not image is too high. The same copy area is too high. Auto Image Density is copied. The reverse side of an original Image density is copied... for unclear copies. See "Maintaining Your whenever making copies. 2. See "Adjusting Copy Image Density", Copy and Document ...
Operating Instructions - Page 35

... Storage", About This Machine . 33 Images appear only partially. See "Adjusting Copy Image Density", Copy and Document Server Reference . Image density is not Select the proper paper size. When You Cannot Make Clear Copies Problem Cause Solution The same copy area is dirty whenever making copies. • The original that has already been printed is set correctly.
Operating Instructions - Page 36

The exposure glass or scanning glass is not set correctly. See "Maintaining Your Machine", About This Machine . A moiré pattern is dirty. pattern image or many lines. Leave the ADF open when copying. to the exposure glass. Clean them . The original is dirty. Clean them . Because of the OHP. 34 White lines appear. 2 Copies are stuck Use...
Operating Instructions - Page 38

... "Paper Storage", About This Machine . Use paper that have already been copied or printed onto by another machine. Misfeeds occur frequently. Use recommended paper...copy paper is damp. Misfeeds occur frequently. The paper is wrinkled or has been folded/creased. The paper is too thick or too thin. Troubleshooting When Using the Copy/Document Server Function When You Cannot Make Copies...
Operating Instructions - Page 39

... and Document Server Reference . The number of functions and make the settings again. Staples are divided into two blocks. When You Cannot Make Copies As Wanted Problem Cause Solution Copy paper becomes creased. When sorting, the pages are wrongly positioned. Check the correct position to [Off]. 37 You cannot combine several functions. See "Recommended Paper...
Operating Instructions - Page 41

... are not scanned Place the originals correctly. space on the back side of sheets when duplex copying. You selected copy paper the same size as the originals, or you did not select the proper reproduction ratio. Reset the back side stamp position. Check the paper orientation and stamp position. When You Cannot Make Copies As Wanted...
Operating Instructions - Page 42

.... When placing a stack of the image are not in duplex mode. When using Manual Paper Select mode, make copied. Copies are not ratio that does not match the using "Duplex", copy is selected. Cannot print in correct order. Duplex Problem Cause Solution Cannot print in the ADF, the last page should be on the bypass...
Operating Instructions - Page 43

... [System Settings]. You can enlarge the image by pressing [Preview]. When You Cannot Make Copies As Wanted Document Server Problem Cause Solution Cannot access file. You may not be able...storage, and user name are shown. • Thumbnails display An image of a Stored Document", Copy and Document Server Reference . 41 To delete the files stored in the document server, select [...
Operating Instructions - Page 45

When You Cannot Make Copies As Wanted Problem Cause Solution [Connect Copy] is not displayed. with Connect Copy have settings. The cable connecting the two Contact your service representative. Problem The machine cancels Connect Copy. Select [Display] for the [Connect Copy Key Display] setting. [Connect Copy] is not displayed. been set. Cause Solution The main machine...
Operating Instructions - Page 46

... Copy. Cause Scanning is lit. Copying is not possible. The machine cancels Connect Copy. If You Cannot Exit from Connect Copy This section describes causes and remedies if you press [Connect Copy]. 2. Turn on the main machine's operation switch, and then press [Connect Copy]. Turn on the submachine's main power, press Connect Copy, and then make your settings again. Copying...
Operating Instructions - Page 47

...If the sub-machine's display indicates that a cover is open, 2 follow the instructions displayed. • To cancel Connect Copy, Press the [Clear/Stop] key on either the main machine or submachine. • Follow the instructions displayed. A ...machine, and then press [Stop]. When You Cannot Make Copies As Wanted Problem Cause Solution There is no response when you press [Connect...
Operating Instructions - Page 48

... message will make copies of the sub- The machine will not be the capacity of the scanned originals first, and then automatically proceed to scan and to cancel the scanning data and originals. nn originals The scanned originals Press [Print] to scan and copy remaining originals." "Press [Continue] to copy scanned originals have been scanned. Connect Copy Message Cause Solution...
Operating Instructions - Page 104

... destination, this machine has a function that are larger than the network TWAIN scanner function, certain paper size and resolution settings may become wider. Troubleshooting When Using the Scanner Function Problem Cause Solution The scanned image contains white spaces. • If you scan originals using functions other than the specified size because of the document...
Operating Instructions - Page 122

... example, press [Exit], and then press the [Copy] key. correctly. Check the registered names." Next, press the [Clear/Stop] key. The machine's main power switch is crowded. Check The ADF cover is connected to make sure SNMPv1 or SNMPv2 is already in use . 120 Check the scanner connection status." The machine or client Check...
Operating Instructions - Page 155

...a scan file 103 Cannot exit from connect copy 44 Cannot make clear copies 32 Cannot make copies as wanted 36 Cannot print 87 Cannot send or receive fax messages as wanted 60 Cannot send scanned files ... using the printer function 76 Messages displayed on the control panel when using the scanner function 107 Messages displayed when installing the printer driver 71 Multi-accessing 24 Multi-...

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