Ricoh Aficio MP 8001 Support Question
Ricoh Aficio MP 8001 Support Question
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Question posted by sineadchalmers on September 21st, 2012
Transmission Failed In Scanning, Memory Problem??
I was scanning a document- about 40pgs and after the scanning process, I went to send it and after being sent it tells me the transmission failed and that there is an issue with the memory. The top corner say memory 99%. I am assuming that means it's full. How do I alleviate this problem so I can fulfill my tasks ASAP.
Thanks for your help.
Current Answers
Answer #1: Posted by freginold on September 22nd, 2012 9:21 AM
freginold
Member since:
December 20th, 2011 Points: 23,253,885
Member since:
December 20th, 2011 Points: 23,253,885
When it says 99% for memory in the upper right corner, that's how much is left. So 1% is being used for your scan. The copier can be configured to not allow emails more than a certain size through -- maybe someone made this size very small. You can check in User Tools, under System Settings in the File Transfer tab. You might just have to increase the maximum scan size.
Related Ricoh Aficio MP 8001 Manual Pages
sec - Page 21
...Document Server Function can process scanned data. Fax Transmission includes Immediate Transmission, Memory Transmission, and Stored Documents Fax Transmission, which are available from the Operation Panel, and also includes LAN-Fax Transmission, which is applied to folders or sending them as document... cannot be sent by e-mail via networks. Page 20 of 82
Printer Function This ...
sec - Page 80
...sends e-mail with attached document data from the TOE. One of the authorised TOE users who is employed by E-mail Memory Transmission... reads a fax original then converts the scanned image to an e-mail format for sending as data over the Internet to a machine... Length
Password
Password Complexity Setting
Fax process on Fax Unit
Deliver to Folder Sending by a manufacturer, support service company...
Operating Instructions - Page 5
... XP Home Edition...72 Windows Vista...72 Windows Server 2008...73 If USB Connection Fails...74 Messages Displayed When Using the Printer Function 75 Status Messages...75 Messages Displayed...Function Cannot Be Used 104 When S/MIME Cannot Be Used...104 When You Cannot Send Scan Files Using WSD 105 Operations Are Not Possible When Messages Are Displayed 105 Messages... Other Printing Problems...91 5.
Operating Instructions - Page 23
...
to store pages that have been scanned.
"Memory is Displayed", About This Machine . Delete unnecessary files by pressing [Delete File].
• Press [No] if you turn off the main power switch while the message is showing.
and then press [OK]. "Authentication has failed."
If the machine does not
you are restricted by pressing...
Operating Instructions - Page 39
... before making a large print run. Saddle-stitched documents come apart and do not stack properly.
You ...and Document Server Reference . You cannot combine several functions. Selected functions cannot be left in two blocks.
The memory ...are not set [Memory Full Auto Scan Restart] to place originals with stapling.
See "Function Compatibility", Copy and Document Server Reference .
...
Operating Instructions - Page 51
... number is already registered on the gatekeeper by another device.
• In [Facsimile Features], under [Scan Size], specify the scan area in [Scan Settings], and then resend the document. See the Web Image Monitor's Help.
• Contact the network administrator.
49
"Check whether there are any network problems."
[13-10]
The alias telephone number you entered...
Operating Instructions - Page 59
...scanned by fax, cancel the job in progress.
"LDAP server authentication has failed.
A function of LDAP server.
Before sending a file by another function. For example, press [Exit], and then press the [Document...Memory Transmission. If the message is full. Data will be initialized."
A network error has occurred Make settings correctly for the user and connection has failed....
Operating Instructions - Page 62
... document cannot be scanned must face up.
Transmission failed due to a Telephone Line and
Telephone", Network and System
Settings Guide . Troubleshooting When Using the Facsimile Function
When You Cannot Send or Receive Fax Messages As Wanted
This section describes likely causes of and possible solutions for transmission and reception-related problems.
Transmission/Reception
Problem...
Operating Instructions - Page 63
... when select the scan area, and then resend the
appears and transmission is [Start] key is pressed, it is set by pressing the
[Start] key when originals are more than the specified numbers registered in another group or specified as a group. When You Cannot Send or Receive Fax Messages As Wanted
Problem
Cause
Solution...
Operating Instructions - Page 68
... File in JFIF subformat. not available: Forwarding, unavailable by the enhanced
security function. Cannot scan The memory is made
Contact the administrator. Transmission will be stopped." When Memory Is Full
This section describes likely causes of and possible solutions for problems related to standby mode and starts transmitting the stored pages.
more. The following functions...
Operating Instructions - Page 70
... currently present in memory using Memory Transmission/Reception, or Memory Lock. This report can be damaged and failure could result.
• Make sure 100% is shown on for Memory Transmission was deleted from... off , the contents of the Fax memory are lost , ask the sender to guard against future data loss. If a document received by Memory Reception or Substitute Reception was lost . ...
Operating Instructions - Page 107
...of scan data. For details, see "Changing a Scan Profile", Scanner Reference . Alternatively, disable WSD scanning and use TWAIN to send scan data to operate.
105 When You Cannot Send Scanned Files
Problem
...
Problem
Cause
Solution
The WSD scanner function cannot be used .
When S/MIME is not set for messages that appear and when the machine fails to a client computer. Scan Profile...
Operating Instructions - Page 111
Messages Displayed When Using the Scanner Function
Message
Cause
Solution
"Cannot start scanning.
The memory device is writestorage device because the protected. If the document is scanned with this Program] as is exceeded. "Cannot write on the characters that can be saved is . device is defective. Unlock the write-protection on the PC."
Open scanner Properties...
Operating Instructions - Page 114
.... The destination's S/MIME certificates are waiting to be delivered.
Press [Send] pages exceeded maximum
to send the scanned data, or page capacity.
5
press [Cancel] to Folder, or delivery... documents to Try again after they have been sent. delivered.
data to machine was exceeded. Delete all
be scanned by this
device, or press [Cancel] to the memory ...
Operating Instructions - Page 115
... [Send] to send the scanned data, or press [Cancel] to store scanned file?" "Memory storage device not There is full. The user name and password differ from those set for a while, and then retry the scan operation.
• Reduce the scan area or scanning
resolution. Check the settings." Insert a memory device, or check to the memory device. "Memory is properly inserted in the Document...
Operating Instructions - Page 116
... and the
mail address mismatch." specified paper tray. sure you
key to cancel the Copier function. Please wait."
Switch to other memory storage devices to network settings during WSD scanning transmission. state, and sending was pressed.
Please remove all other than the Scanner
For example, press [Exit], and then press
the following sizes." Load paper...
Operating Instructions - Page 118
...memory in user name does Contact the administrator about how to use this message disappears. To check the current status, press [Scanned Files Status]."
Allocate sufficient space.
5
"Transmission has failed.
has failed...file could be sent
mixed network, or else network settings
correctly. were changed during WSD scanner
transmission. Check whether the server is being sent, a If ...
Operating Instructions - Page 121
... TWAIN driver, and then reinstall it after restarting the computer.
Please use version 1.1 or higher." "Insufficient memory.
Close all the unnecessary
applications running on the machine. The problem may be due to the following cause:
• Scanning cannot be performed if large values are using halftone or high resolution.
Access is insufficient.
•...
Operating Instructions - Page 155
...send scanned files 103 Checking machine status and settings 15 Checking the error log 85 Clearing misfeeds 121 Combine 36 Connect copy 42, 43, 44 Connect copy is canceled 43 Control panel 76, 107 Copy/Document...printed 67 If USB connection fails 74 Indicators 13
J
Job... this machine 6 Memory is full 45 ...problems 91
P
Panel tone 14 Pausing copy when using the Finisher SR4050 147
153
Operating Instructions - Page 156
... 91 When You Cannot Send Scan Files Using WSD 105 ...- Printer function 75 Printing 60 Problems operating the machine 20
R
Reception ...Scanning is not done as expected 101 Server-Generated error e-mail 69 Stamp 36 Status messages 75 Stored files cannot be accessed 103 Stored files cannot be edited 104 Symbols 9
T
Trademarks 151 Transmission 60 Transmission...memory is full 66 When N1 -
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