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Ricoh Aficio MP 2852SP Support Question

Ricoh Aficio MP 2852SP Support Question

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Question posted by xaearango on April 13th, 2012

Message Paper Stucked In Tray 1, How To Solve This?

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Answer #1: Posted by freginold on April 14th, 2012 6:12 AM
This answer was accepted by the poster of the original question.
freginold

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December 20th, 2011

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Open tray 1 and see if you can see the stuck paper.  It may be in the tray; it may be behind the tray; it may be in the paper path somewhere.  Pull the tray out, look behind it, then open the side doors and see if you see any paper that way.  If you can't find any paper, open and close all of the doors and covers and see if the jam message clears.  If it doesn't, turn the copier off and back on.  If the message comes right back, you may have a scrap of paper blocking a sensor, or it could be a dirty sensor somewhere in the tray 1 feed path.

Related Ricoh Aficio MP 2852SP Manual Pages

Security Target - Page 1

... series Security Target Author : RICOH COMPANY, LTD. This document is a translation of Aficio MP 2352/2852/3352 series Security Target are reprinted with written permission from IEEE, 445 Hoes Lane, Piscataway, New Jersey 08855, from IEEE 2600.1, Protection Profile for Hardcopy Devices, Operational Environment A, Copyright © 2009 IEEE. Date : 2011-12-19 Version...
Security Target - Page 9

... Overview This section defines TOE Type, TOE Usage and Major Security Features of TOE. 1.3.1 TOE Type This TOE is an MFP, which is an IT device that inputs, stores, and outputs documents. 1.3.2 TOE Usage The operational environment of the TOE is illustrated below and the usage of the TOE is outlined...
Security Target - Page 10

... lines, as the TOE. Page 9 of 91 Figure 1 : Example of TOE Environment The TOE is used in Figure 1. Copy, fax, storage, and network transmission of paper documents, - All rights reserved.
Security Target - Page 11

... other external interface for the TOE to communicate with the external authentication server via LAN. RC Gate An IT device used for @Remote is not implemented in the TOE. Copyright (c) 2011 RICOH COMPANY, LTD. Operation of documents using the fax driver installed on the client ...
Security Target - Page 13

... The Controller Board sends and receives information to and from the units and devices that performs basic arithmetic processing for image processing such as compressing/decompressing the image... MFP. Processor A semiconductor chip that constitute the MFP, and this information is a device that has the functions of random number generation, cryptographic key generation Copyright (c) 2011 RICOH...
Security Target - Page 14

..., and Data Erase Onb. Engine, which is one of Scanner Engine that is an input device to the Controller Board. 2. The Fax Controller Unit sends and receives control information about the Scanner... according to instructions from the key switches and the LCD touch screen to read paper documents, Printer Engine that is the identifier for the Operation Panel Control Software. Transfers...
Security Target - Page 18

...MP 2352SP/MP 2852/MP 2852SP/MP 3352/MP 3352SP Aficio MP 2352SP/MP 2852/MP 2852SP/MP 3352/MP 3352SP D595-7801 - Manuals for Users MP 2352SP/MP 2852/MP 2852SP/MP 3352/MP 3352SP Aficio MP 2352SP/MP 2852/MP 2852SP/MP 3352/MP ... management operations, which include issuing login names to the TOE. An IT device connected to manage the TOE. SOFTWARE LICENSE AGREEMENT D376-7905 - Operating Instructions...
Security Target - Page 19

... of the TOE administrators in this ST refers to specify MFP device behaviour (network behaviours excluded). The "MFP administrator" in the ...privilege can be allocated to manage networks and configure LAN settings. This privilege allows configuration of device settings and view of 91 management, and file management. Authorised to multiple MFP administrators individually....
Security Target - Page 20

... Functions are described as a Document Server document. Basic Functions The overview of the TOE 1.4.4.1. Magnification and other editorial jobs can also be applied to scan paper documents and copy scanned image data from the Operation Panel.
Security Target - Page 21

... does not delete printer documents even when printing is to folders or by the TOE will be ensured. Scanner documents can be sent to scan paper documents by using the Operation Panel. For locked print, stored print, hold print, and sample print, the received documents will be printed. Operating from a Web...
Security Target - Page 22

...in the TOE, printed, deleted from the TOE, and downloaded to the client computer. - Paper documents will be scanned and sent by fax can be stored in the TOE by operating ... Panel or a Web browser. All rights reserved. Fax Data Storage Function A function to temporarily store paper documents or documents in the TOE. The documents received by fax, and they can be printed, deleted...
Security Target - Page 27

...and symbols specified above . If a user job is also referred to IT devices by using Kerberos Authentication method. Copyright (c) 2011 RICOH COMPANY, LTD. Windows ...TOE. Auto logout time for identification and authentication of particular users. A function for paper documents and electronic documents used . In this document, unless otherwise specified, "HDD"...
Security Target - Page 29

... Function, and scanned and stored documents using the fax driver on the Operation Panel if paper jams frequently occur, or if the door or cover of the TOE is left open for a certain ...period of time while jammed paper is registered and managed by the MFP administrator. Also called @Remote Service. Uniquely provided for each e-mail...
Security Target - Page 30

....1.0 Final) CCMB-2009-07-003 - The selected SFR Packages from the PP are demonstrable conformant is: PP Name/Identification Environment A : 2600.1, Protection Profile for Hardcopy Devices, Operational Version : 1.0, dated June 2009 Notes: The PP name which is published in Common Criteria Portal is "IEEE Standard for which this ST and TOE...
Security Target - Page 31

...and satisfy both of which are not assumed in chapter 4. For these reasons, these devices and equip one or more functions of the PP was thought to be difficult for ...STORAGE_ENCRYPTION and P.RCGATE.COMM.PROTECT were augmented to connect telephone line. Augmentation of the scanner device and print device, and have , and equips the functions that conform to understand the PP in the ...
Security Target - Page 32

.... it is not to be used. All rights reserved. The Common Security Functional Requirements are the indispensable SFR specified by the TOE or external IT devices. The refinement of this ST were partly augmented and instantiated over the security requirements of FIA_UAU.1(a), FIA_UAU.1(b), FIA_UID.1(a), FIA_UID.1(b), and FIA_SOS.1 is detachable. Although the...
Security Target - Page 36

... unauthorised persons. P.SOFTWARE.VERIFICATION Software verification Procedures shall exist to the guidance document, the TOE is placed in the TSF. P.STORAGE.ENCRYPTION Encryption of storage devices The data stored on the HDD inside the TOE shall be authorised to follow those interfaces shall be reviewed by the TOE and its IT...
Security Target - Page 39

... reserved. O.STORAGE.ENCRYPTED Encryption of TOE use the TOE. O.AUDIT.LOGGED Management of audit log records The TOE shall create and maintain a log of storage devices The TOE shall ensure that the data is encrypted first and then stored on the communication path between itself and RC Gate, and detect any...
Security Target - Page 46

... external interfaces 1 FPT_FDI_EXP.1 Restricted forwarding of data to external interfaces provides for attackers to misuse external interfaces to violate the security of the TOE or devices that are allowed to perform the management activities b) Management of information from one external interface to another one requires explicit allowance by an authorized administrative...
Security Target - Page 92

If the hash matches its original value or the certificate verification fails, the TOE displays the error message and becomes unavailable. The TOE also verifies the integrity of the MFP Control Software first by using the hash and then by checking the certificate. ...

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