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Ricoh Aficio MP 171 Support Question

Ricoh Aficio MP 171 Support Question

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Question posted by jrambo0429 on September 10th, 2014

Toner Will Not Load, Have Put In 2 New Cartridges, Can Hear Unit Trying But Does

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Answer #1: Posted by freginold on September 11th, 2014 6:49 AM
This answer was accepted by the poster of the original question.
freginold

Member since:
December 20th, 2011

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Hi, there are several different things that could cause the copier to not load toner. It sounds like you've already verified that it's not the toner bottle itself. (Make sure you do have the correct type of toner, though!) The toner motor could be bad, which would prevent the toner bottle from spinning. The toner hopper could be bad, which would prevent the toner from loading. Or the photoconductor unit could be bad, which would prevent the machine from realizing that toner was actually loading, and make it think it still needed to load toner.

Related Ricoh Aficio MP 171 Manual Pages

Operating Instructions - Page 3

... as PDF files. ❒ Depending on how to connect the machine. ❖ Troubleshooting Provides a guide to solving common problems, and explains how to replace paper, toner, staples, and other consumables. ❖ Security Reference This manual is for using the machine. Manuals for This Machine Refer to the manuals that the administrators...
Operating Instructions - Page 16

... E-mail E-mail Information Language Store File Priority Stored File E-mail Method ❖ Administrator Tools Items Menu Protect Description Select the machine's response if a client computer tries to print the scanner journal. Allows you to use the TWAIN scanner while scanning is sent. Select the language in progress. Select whether or not...
Operating Instructions - Page 35

.... Specifying the E-mail Subject Specifying the E-mail Subject This section explains how to specify the subject "[Urgent] New product appearance" is ex- 1 plained as an example here. C Select the subject [Urgent]. E Enter the subject "New product appearance". Note ❒ For details about entering the text, see About This Machine. ❒ For details...
Operating Instructions - Page 2

... change without prior notice. Introduction This manual contains detailed instructions and notes on which country you use genuine toner from the supplier with your office products. The supplier shall not be available in , certain units may be optional. For details, please contact your local dealer. For your safety and benefit, read this...
Operating Instructions - Page 6

Adding Paper and Replacing Toner Loading Paper ...65 Loading Paper into the Paper Trays 66 Orientation-Fixed Paper or Two-Sided Paper 67 Changing the Paper Size 70 Changing the Paper Size in the Paper Tray (Tray 1 70 Changing a Paper Size in the Optional Paper Tray Unit (Tray 2 73 Adding Toner...77 Replacing Toner...78 Sending Fax...
Operating Instructions - Page 9

... procedures that light up when the machine requires the user to all functions of this machine. Appears when paper-out condition occurs. See p.77 "Adding Toner". 3 h: Error indicator B: Load Paper indicator D: Add Toner indicator Appears when there is a misfeed, a cover is left open, or another problem occurs. 1. See p.65...
Operating Instructions - Page 19

... paper type settings too light. See "Copy Paper", About This Machine. Use manufacturer-genuine toner. Image density is too light. Copies contain blots or Image density is too dark. If...About This Machine. Adjust the image density. Use of non-recommended toner can damage the machine's internal components. Check the paper loaded on the paper tray or bypass tray matches the paper type ...
Operating Instructions - Page 36

...book. The machine failed to print received fax documents. See p.65 "Loading Paper". See p.78 "Replacing Toner". correct. bers registered in - Load paper into the paper tray. • Add toner. received fax documents. Check the setting. Although a group spec- Replace the toner bottle. transmission is possible only during communication. The number of Special...
Operating Instructions - Page 38

... the D Add Toner indicator Replace the toner bottle soon. original on the display panel. Density (Contrast)", Facsimile Images from the back of the transmitted trast)", Facsimile Reference. When using SmartDeviceMonitor for example: a-z, 0- 9). 32 the page appear. See "Copy Paper", About This Machine. Check the paper loaded on the paper tray or bypass tray...
Operating Instructions - Page 53

... selected tray. per is too dark. The option setup in loss of non-recommended toner can result in printer properties is not configured when bidirectional transmission is so much time ... The print densi- Adjust the image density. See the printer driver Help. Characters differ The loaded pa- Printing on recommended paper produces better resolufrom the display. tion. See "Copy Paper",...
Operating Instructions - Page 65

... maximum data capacity. Check the livery server are correct. Sending has failed. No paper is loaded in the message. Check the resolution and reset nnn original(s). (A figure is placed at ...tionship between Resolution and Scan Size", Scanner Reference. Try one of paper. memory capaci- Contact your network administrator. The memory is full. Load paper of a size that it may not be ...
Operating Instructions - Page 71

... paper types and sizes, see "Recommended Paper Sizes and Types", About This Machine. ❒ To load paper in the bypass tray, see "Recommended Paper Sizes and Types", About This Machine. 65 Adding Paper and Replacing Toner This chapter describes troubleshooting procedures that are applicable to do when paper runs out and needs...
Operating Instructions - Page 72

... Toner Loading Paper into the Paper Trays This procedure explains how to load paper into the paper trays. B Press the metal plate down until it clicks, and then square the paper and load ...Note ❒ The illustration above shows Tray 1. ❒ When using the optional paper tray unit (Tray 2), load paper flush against the right side of the stack is not higher than the limit mark inside...
Operating Instructions - Page 74

Adding Paper and Replacing TonerLoaded paper orientation • For machine with copier function only 6 ASS001S 68
Operating Instructions - Page 75

See "Tray Paper Settings", General Settings Guide. 69 This setting is only available when the printer/scanner and fax units are installed. • For MFP Loading Paper 6 ASS002S Note ❒ In [Tray Paper Settings] under [System Settings], specify [Letterhead] for "Paper Type" of the paper tray you want to use.
Operating Instructions - Page 76

... not in the corner pocket on the paper tray (Tray 1 or the optional paper tray unit). Procedures for changing the paper size differ depending on the left. 70 ARK012S Changing the Paper...Use the following the appropriate procedure before loading. D While pinching the release levers, pull the end fence off from the tray. Adding Paper and Replacing Toner Changing the Paper Size This section ...
Operating Instructions - Page 78

Note ❒ When setting small quantities of copy paper, be careful not to the new paper size. 6 ARK017S J Push the paper tray in until they are too tight against the paper's edges. ARK016S I While ... ❒ Be sure to set the end fence to squeeze in the side fence too much. Adding Paper and Replacing Toner H While pressing the release lever, push in the side fences until it stops.
Operating Instructions - Page 79

...the optional paper tray unit. Changing the Paper Size Changing a Paper Size in the Optional Paper Tray Unit (Tray 2) This ...section describes how to change the size of the tray and place it stops. C Remove any remaining copy paper. E While pressing the release lever, slide the side fence outward. 73 D While pinching the release levers, slide the end fence outward. 6 To load...
Operating Instructions - Page 80

...flush against the paper's edge. ❒ Be sure to squeeze in the tray. Adding Paper and Replacing Toner F Push the metal plate down, and then square the paper and place it stops. Do not stack paper...and end fences until it in the side fence too much. Otherwise misfeeds might occur. ❒ Load paper so that the paper touches the right side of copy paper, be careful not to set ...
Operating Instructions - Page 97

... Add Toner indicator, 3 Adjusting the screen's contrast, 6 ARDF, 1, 90 ARDF belt is dirty, 89 Authentication failure, 6 B Basic, 15 C Changing a Paper Size in the Optional Paper Tray Unit (Tray ...dirty, 46 Indicators, 3 Inserting Toner, 78 J Jammed paper, 81 L Letterhead paper, 67 Limit mark, 66, 70 Loaded paper orientation, 67 Loading Paper into the Paper Trays, 66 Load Paper indicator, 3 M Main ...

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