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Question posted by dlubbe on January 6th, 2016

Ricoh Gxe3300n No Display

When switching my Ricoh GXe3300N on, it shows three blue lights (on switch, right bottom and right arrow) and a red below the !. The display is blank. This problem started directly after I did a Head flush.

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Answer #1: Posted by waelsaidani1 on January 6th, 2016 1:58 AM

waelsaidani1

Member since:
May 12th, 2013

Points: 19,501,777

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Service Manual Troubleshooting Tips

1. Reseat Formatter
2. Reseat Compact Flash
3. Reseat Memory DIMM or DIMM's
4. Replace Compact Flashes and Firmware Card
5. Replace Memory DIMM
6. Replace Formatter
7. Check Flat Ribbon Cable Connector From DC Controller to Formatter
8. Check Formatter power connectors for LVPS
9. Check Control Panel display connectors to DC controller
10. Replace Control Panel display

Answer #2: Posted by TechSupport101 on January 6th, 2016 1:46 AM

TechSupport101

Member since:
May 24th, 2013

Points: 12,171,305

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Hi. There are some Troubleshooting on page 535+ (the entire Chapter 7) you should find handy. If all else fails, then you will likely be looking at an electronic failure requiring service.

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Related Ricoh Aficio GX e3300N Manual Pages

User Guide - Page 5

... the Taskbar...104 Selecting the Printer Driver Language...105 4. Using the Printer with a Macintosh...141 Basic Printing Procedure for Monitoring the Printer 110 Displaying the Printer Status...111 Using Web Browser...112 Displaying Top Page...113 Menu...114 Checking the Printer Status...114 Changing the Printer Settings (GX e3350N only 115 Notifying the Printer Status by E-mail...115 About...

User Guide - Page 6

...the Printer Driver on the CD-ROM for Macintosh...158 Files for Macintosh...158 RPCS Raster Printer Drivers for Macintosh 158 Manuals (HTML files) for Macintosh 150 Displaying the Printer ...(Counter Menu 161 Displaying the Counter...161 Performing Maintenance using the Control Panel (Maintenance Menu 163 Nozzle Check...164 Head-cleaning...166 Head-flushing...169 Head Position...170 Adj.Paper...

User Guide - Page 9

... Maintenance Failed...279 Cannot Recover Error Page...279 8. Appendix Updating the Firmware...283 Checking the Current Printer Driver Version 284 Software on the CD-ROM...285 Files...285 RPCS Raster Printer Drivers...285 PCL Printer Drivers (GX e3350N only 286 SmartDeviceMonitor for Client...286 Manuals (HTML files)...287 Cautions to Inquire...314 Recommended Consumables...

User Guide - Page 17

GX e3300N: This model supports the RPCS Raster printer driver. Certain options might not be slightly different from the colors of actual copies. For details, please contact your local dealer. Three kinds of the machine as shown. 15 Read if you purchase this model. Procedures and screens might be available in this manual. GX e3350N...

User Guide - Page 66

... 64 Note that is appropriate to networks. 2. If your computer and then clicking [Quick Install for Network], [Printer Driver] (GX e3300N), [PCL/RPCS Raster Printer Drivers] (GX e3350N), and [DeskTopBinder - Before installing the drivers, check how the printer is the 64-bit Windows, download the drivers from the supplier's Web site, and then store the files...

User Guide - Page 99

... Communication Bidirectional communication allows information about paper size and feed direction settings to be met: If the machine and computer are connected directly to each other with the network • The printer must support bidirectional communication. On the [File] menu, click [Properties] (Windows Vista: Right-click the icon of paper loaded in [Control Panel...

User Guide - Page 117

...password blank. Launch the Web browser. 2. In the address bar, enter "http://(printer's IP address or host name)/". 3. The specified settings are transmitted to the printer. Notifying the Printer Status...dialog box for details about registering trusted senders. Using Web Browser Changing the Printer Settings (GX e3350N only) You can also specify the timing and status to notify. Enter the...

User Guide - Page 118

Flowchart showing how to specify notification by E-mail In E-mail, you can specify whether to specify the...the network interface setting (using the Control Panel (System Menu)". • For details about specifying the printer setting, see p.115 "Changing the Printer Settings (GX e3350N only)". This section explains how to use the Web browser. SMTP Functions SMTP Server Name SMTP ...

User Guide - Page 138

...printer to use. 6. The [Printer Browser] appears. 3. On the add printer screen, click [IP]. Socket]. 5. The IP address of the printer you want to the network in advance and switch it on. • Specify the printer... Under Mac OS X 10.3.x - 10.4.x, select [RICOH] in the [Printer Using] field, and then select a printer in the [Printer Browser] dialog box. 4. Click [Add]. 8. If...

User Guide - Page 147

...For details about the print job queue window, see p.151 "Displaying the Printer Status on a Macintosh". If you press the [Job Reset] key while the printer is receiving print data for a print job (the Data in...but also the print jobs in lamp is blinking), that printing has started. Canceling Printing Using the [Job Reset] Key of the Printer (for printing to stop. 5 145 Check that print job is ...

User Guide - Page 165

... (Exit) To prevent spoiling of ten or scroll the display quickly by head cleaning. You can print a test pattern to dry. 163 Head-flushing You can specify the date and time. Head-cleaning You can specify printer maintenance settings for each paper feed tray. Head cleaning consumes ink. Head Position If bidirectionally printed lines are vertically misaligned, or...

User Guide - Page 166

The GX e2600 has no duplex printing capability and therefore... The interval must be long enough to allow a sheet to check whether the print head nozzles are clogged up or not by printing a nozzle check test pattern. 164 Nozzle...anything on it. De-condensation To remove moisture from inside the printer, you can eject a sheet of paper without printing anything on them to allow them...

User Guide - Page 195

... this procedure to display the menu • Holding the [Form Feed] key down for 3 seconds, and then [#Enter] key. Simultaneously hold the [ ], [Escape], and [#Enter] keys down to clean the print head • Pressing the [Job Reset] key to cancel print jobs • Pressing the [Power] key to switch the printer off • Pressing...

User Guide - Page 273

... has completely run out. • From left to right, the cartridge replacement indicators display the status of the black (K), cyan (C), magenta (M), and yellow (Y) Print cartridges. 7 • Under this condition, the printer cannot carry out head cleaning or head flushing. • If the ink runs out during printing, the printer may eject blank or partially printed sheets. • p.195...

User Guide - Page 274

... preferably within six months of ink for maintenance usage. Follow the procedure below to right, the cartridge replacement indicators display the status of the black (K), cyan (C), magenta (M), and yellow (Y) Print cartridges...empty. • Under this condition, the printer cannot carry out head cleaning or head flushing. 7 • From left to attach the ink collector unit correctly. 272

User Guide - Page 288

...• Operating Systems Windows 2000/XP/Vista or Windows Server 2003/2008 • Display Resolution Minimum SVGA 800 × 600 pixels • "xxxx" in the following...printer drivers and their system requirements. 8. SmartDeviceMonitor for Client. PCL Printer Drivers (GX e3350N only) This section gives the file locations of the printer driver's supported language. • The printer...

User Guide - Page 294

Interface USB 2.0 high speed Ethernet (10BASE-T, 100BASE-TX)* * Not provided with ISO7779 are actual values. *2 Measured at the position of a bystander. Printer language GX e2600/GX e3300N: RPCS Raster GX e3350N: RPCS Raster, PCL 292 8. Appendix Storage environment Temperature: 1 to 40°C (33.8 to 104°F) Humidity: 5-80% RH External dimensions (W × D × H) 420 × ...

User Guide - Page 309

...Printer Driver Functions (Windows/Macintosh) Measurement Unit Windows Available Mac OS X Available (This function is provided by the operating system.) Uni-directional printing only Windows Available Mac OS X Unavailable Display..., use uni-directional printing only Windows Mac OS X Available Available Density for plain paper printing Windows Light Standard Dark Mac OS X Unavailable 307

User Guide - Page 320

...Displaying Mac Help 153 Displaying the [Maintenance Utility 139 Displaying the Counter 161 Displaying the Page Setup dialog 139 Displaying the Print dialog 139 Displaying the Printer Driver Settings Dialog Boxes 138 Displaying the Printer Status 107, 111, 151 Displaying the Status Monitor 151 Displaying... Hardware 131 Head Position 170 Head-cleaning 166 Head-flushing 169 Host Interface...

User Guide - Page 321

... Printer 255 No-Fuss Head ...Printer Driver 18 Opening from the Start Menu 18 Opening Help 153 Opening the Printer... Properties Dialog Box.........95 Opening the Printing Preferences Dialog Box 95 Operating System 131 Option (Bypass tray 293 Option and consumables 316 Options 32 Original SSLeay License 312 Other Problems... Printer Drivers (GX ...