Ricoh AFICIO 1515 MF Support Question
Ricoh AFICIO 1515 MF Support Question
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Question posted by pjohEGWard on March 1st, 2014
Ricoh Aficio Mp C4501 Red Light When Scanning
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Current Answers
Answer #1: Posted by freginold on April 22nd, 2014 10:27 AM
freginold
Member since:
December 20th, 2011 Points: 23,253,885
Member since:
December 20th, 2011 Points: 23,253,885
If you press the Scanner button when that red light appears, it should show you an error message that will help troubleshoot the problem. Without knowing more specific information, here are some problems that could cause your scans to fail when scanning to email:
- The network cable may be unplugged or faulty.
- The SMTP server is down, or the server name/IP address was entered incorrectly.
- The DNS server is down, or the server IP address is wrong.
- The SMTP server may be blocking the copier from sending emails, either because the copier is not on its "trusted" list or because it doesn't recognize the copier's IP address or MAC address.
- SMTP authentication may need to be enabled.
- The SMTP username and password entered into the copier may be incorrect or entered incorrectly.
- The wrong port was chosen for the SMTP server.
- There could be a network firewall blocking the communication.
- The network interface port on the copier could be bad.
- The Ethernet communication speed may need to be changed, either for the copier or a switch or hub it is connected to.
- The email address(es) saved on the copier may be incorrect.
- The SMTP server requires a valid "from" email address, and the administrator's email address on the copier is not valid.
- A sender is required but was not specified
- The folder isn't shared
- The user account you are using to authenticate does not have rights to access that folder (or a parent folder)
- There is a network connection problem somewhere between the copier and the computer
- There is a hardware or software preventing the copier from reaching that folder (ie. a firewall, anti-virus program, security suite, router, etc.)
- The copier and the computer are not in the same workgroup/domain
Related Ricoh AFICIO 1515 MF Manual Pages
Operating Instructions - Page 2
Type for 3515/DSm415/LD015 /Aficio 1515 Type for 3515F/DSm415f/LD015f /Aficio 1515F Type for 3515MF/DSm415pf/LD015spf /Aficio 1515MF Printed in China EN USA B129-6607
Operating Instructions - Page 3
... not be liable for direct, indirect, special, incidental, or consequential damages as above. Laser Safety: CDRH Regulations This equipment complies with your office products. Caution: Use of controls or... version. For details, please contact your local dealer. This equipment does not emit hazardous light, since the beam is totally enclosed during all operators are employed in a handy place ...
Operating Instructions - Page 16
....
• Counter Press to check or print the counter value.
7. {Clear Modes} key
Press to select an item. Main power indicator
{U}: scroll upward {T}: scroll downward
Lights when the main power switch is turned on the display. See p.43 "Accessing User Tools (Copier Features)".
• B: Load Paper indicator See p.39 "B Loading Paper...
Operating Instructions - Page 17
...messages
2. Reference p.11 "Turning On the Power"
11. When the original type is inactivate during scanning
or while setting defaults.
12. {Duplex} key
Makes two-sided copies. Reduce/Enlarge ratio function for...
non-fixed ratios.
9
Note ˆ This key is selected, the corresponding indicator lights.
17. {Cancel} key
Press to cancel an operation or return to the previous display.
...
Operating Instructions - Page 24
... be copied.
16
Missing Image Area
Even if you place originals in the ADF. ™ Exposure glass
ABU113S.eps
Positioning mark
Maximum scanning area
™ ADF
ABU114S.eps
ABU113S
Maximum scanning area
ABU114S
Note ˆ When you copy custom size originals, make sure you specify the size of the
originals. Placing Originals...
Operating Instructions - Page 36
... placing in the ADF, the bottom left corner is the base point. Base point when placing on the exposure glass, the upper left corner is scanned. The selected tray and the paper
GCKA031e.eps
size appear. Copying
Selecting Copy Paper
™ Base Point The base point of Reduce/Enlarge
Choose the...
Operating Instructions - Page 38
...-
ter differs depending on the
exposure glass, start from the
first page to be used
when the Sort function is pressed. scanned. Cp160-a.eps
2
Changing the number of sets you can scan originals into memory and automatically sort copies.
ˆ When placing originals on top. A While "Copying..."
ing the number keys. Note...
Operating Instructions - Page 44
... a dot pat-
Image density is Select the proper paper size.
Image density is not placed correctly. Use the recommended paper. correctly. The original is too light.
Adjust the image density. Change the orientation of an orig-
Your Machine". See p.27 "Adjusting Image Density".
See p.17
copied.
When using the exposure glass...
Operating Instructions - Page 46
... continue copying,
[Resume] to cancel the
Note
3
ˆ Copying will be displayed when the memory is full. [Print] scanned The scanned original Press [Print] to copy
orig., [Clear] to cancel/clear exceeds the number scanned originals
memory.
[Clear][Print]
of pages that can be cop-
To stop and this message will stop
original...
Operating Instructions - Page 53
...to be selected [On]. Also for originals with very grainy backgrounds (some newspapers) and light text.
• Special Mode 2
originals with User Tools
Auto Tray Switching
If you ... actual photographic paper
• Special Mode 1 Highly transparent originals (reverse side clearly visible), or light text on , reset, or modes are cleared. This setting specifies whether to the other tray when...
Operating Instructions - Page 58
...
Choose your machine's location carefully. R CAUTION:
tion.
• If you use the machine in a large well ventilated room that has an air turnover of strong light (more than 1,500 lux).
• Locations directly exposed to frequent strong vibra- If it top- fined space, make sure there is a continuous air turnover.
•...
User Instructions - Page 2
Type for 3515/DSm415/LD015/Aficio 1515 Type for 3515F/DSm415f/LD015f/Aficio 1515F Type for 3515MF/DSm415pf/LD015spf/Aficio 1515MF Printed in China EN USA B129-6707
User Instructions - Page 3
... as above. Important Contents of this machine.
This equipment does not emit hazardous light, since the beam is totally enclosed during all operators are requested to read this...equipment contains a 5 milliwatt, 760-800 nanometer wavelength, GaAIAs laser diode. For details, please contact your local dealer. Laser Safety: CDRH Regulations This equipment complies with your office products....
User Instructions - Page 27
...1
Important ˆ Do not turn off , press
(Photo)]. Control Panel
14. The On indicator lights.
Quick Dial keys
the previous display.
Data In indicator
Press to enter numeric values.
25. {#} ... Line} key
24. Press to cancel an operation or return to start copying, printing, scanning or sending.
15 When the original type is turned on . Operation switch
Press to turn...
Basic Guide - Page 8
... Confirming Reception 52
Canceling Internet Fax Transmission 53 Before the Original Is Scanned 53 While the Original Is Being Scanned 53
Receiving Internet Fax 54 Auto E-mail Reception 54 Manual E-mail Reception...by E-mail Address 38
Reception...40 Switching the Reception Mode 40 Receiving a Fax in Red 65 When Toner Runs Out 66 Error Messages and Their Meanings 67 Solving Problems 70 ...
Basic Guide - Page 14
.... {User Tools/Counter} key
20. {Pause/Redial} key
Use to toggle between Standard, Detail and Fine. Stop: Stops scanning or other operations.
21. The On indicator lights up when the machine is inactivate while scanning
22.
When the
F2 Switch RX Mode F3 Print Journal
18. {Memory Trans.} key
original type is se...
Basic Guide - Page 24
... key, the machine
does not dial the destination until all the documents stored in memory are
scanned and sent one by one place in - See p.98 "Turning Off the Main Power/In ... {Memory
Trans.} key. Use Immediate
16
Transmission instead. in a single operation (broadcasting).
dicator lights.
Memory Transmission is useful because:
• You can take your original away from the machine ...
Basic Guide - Page 26
...not be transmitted, the machine redials that destination after the machine has finished scanning the first original.
***FAX612.tif***
-Checking the Transmission Progress
To check ... broadcasting, and if the lines to F for
After scanning, the standby dis- A Make sure the Memory Trans. D Make the scan settings you require.
indicator lights. G Repeat steps D to
destinations A and C are...
Basic Guide - Page 59
When scanning is complete.
From "Own Fax Number" (Fax
quires to : "Key Operator's e-mail address"
51...can Change with User Tools", Network Guide. This machine starts scanning the -About the E-mail Subject
document into memory. The email send operation starts after the scanning operation is complete, the Communicating indicator lights and transmission starts. Name") (Fax Message NO.xxxx) ...
Basic Guide - Page 78
... "Copy Paper", General Set- ceive file indicator was placed up-
cord is too light. Receiving is possible, though transmission is incorrect. The optional terminal adaptor --setting is ...Refer- Troubleshooting
Solving Problems
This table lists some common problems and their solutions. Adjust scan density. The optional terminal adaptor --setting is dirty. The ADF or exposure glass ...
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