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Polk Audio SurroundBar 5000 Support Question

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Question posted by mireyabenites1987 on November 4th, 2015

No Audio From Polk 5000 Sound Bar ,power Botton Keeps Blinking Red.????????

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Requests for more information

Request from avtarbirdi on May 22nd, 2020 2:34 PM
Only sub woofer is working red light is blinking on the soundbar

Request from austinsullens1 on July 23rd, 2021 4:58 AM
i really need to know what exactly you did

thanks

Request from Jakedadon30 on April 1st, 2022 6:37 PM
no sound power button blinking re

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Current Answers

Answer #1: Posted by Odin on November 5th, 2015 1:26 PM

Odin

Member since:
April 10th, 2010

Points: 41,236,690

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The red blinking indicates a problem, which you already know. The company should be able to help you determine the problem. See the contact information here: https://www.contacthelp.com/Polk%20Audio/customer-service

Hope this is useful. Please don't forget to click the Accept This Answer button if you do accept it. My aim is to provide reliable helpful answers, not just a lot of them. See https://www.helpowl.com/profile/Odin.

Related Polk Audio SurroundBar 5000 Manual Pages

SurroundBar 5000 Instant Home Theater Owner's Manual - Page 2

... should be located in your SurroundBar® Speaker System CAUTION: To prevent electric shock, match wide blade of plug to overturn. Overloading. b. e. When the product exhibits a distinct change in performance this product or the Polk Audio Importer/Distributor in the vicinity of overhead power lines or other electric light or power circuits, or where it can...

SurroundBar 5000 Instant Home Theater Owner's Manual - Page 3

... keeping your original carton and packing materials in the future. You're about to discover how the legendary Polk Audio sound makes watching TV and movies so much more about the SurroundBar 5000 IHT you need to ship the unit in case you 'll enjoy: Bluetooth® wireless technology with aptX® delivers CD-quality sound from Polk Audio...

SurroundBar 5000 Instant Home Theater Owner's Manual - Page 4

...-Mutes and unmutes the sound coming from your TV (or other sources) to the SurroundBar 5000. Audio Inputs (Source 1, 2, or 3)-Where you connect your existing remote control. 2. all the time. 7. Red Steady-The bar is being decoded (Source 1 only). Green Two Blinks-A remote control or keypad operation signal is in standby mode. Red Blinking-The bar has failed to indicate...

SurroundBar 5000 Instant Home Theater Owner's Manual - Page 5

... INDICATES THE FOLLOWING: When light shines green: a. b. Power Connection-The subwoofer power cord connects here. Green Steady-The bar and subwoofer are listening to. 4. Red Blinking-The subwoofer is in standby mode. 2. Red Steady-The subwoofer is in the process of the SurroundBar 5000 IHT system. 5. Green Slow Blinking-The subwoofer is in protection mode. Green Fast...

SurroundBar 5000 Instant Home Theater Owner's Manual - Page 6

...SurroundBar, which is 5 lbs (2.3 kg). 6 Polk Audio Customer Service 800-377-7655 (Outside USA & Canada: 410-358-3600) If your wall anchors secure properly into the wall and that make it . LEARN SOURCE MUTE LEARN SOURCE MUTE Shelf mounted bar sits in is the power cord. Just center the bar... WHERE TO LOCATE YOUR BAR FOR THE BEST SOUND It's easy. The bar comes with rubber feet already...

SurroundBar 5000 Instant Home Theater Owner's Manual - Page 7

.... DIGITAL OPTICAL AUDIO OUTPUT SYNCING THE BAR AND WIRELESS SUBWOOFER The SurroundBar 5000 bar and wireless subwoofer come from up to three different sources. The simplest approach is really easy too. SurroundBar 5000 HOW TO CONNECT YOUR SUBWOOFER Your subwoofer receives a wireless audio signal from the bar, so all you need to do is plug in the power cord and...

SurroundBar 5000 Instant Home Theater Owner's Manual - Page 8

...SurroundBar. Make sure your Bluetooth device and SurroundBar 5000 are both powered on . 2. Press the Bluetooth source button from the SurroundBar remote or press the SOURCE button on the SurroundBar...Bluetooth device: 1. Select the "polk sb5000" on your Bluetooth device to initiate the connection process. 5. a. You should now be displayed on . 8 Polk Audio Customer Service 800-377-7655 (...

SurroundBar 5000 Instant Home Theater Owner's Manual - Page 9

... this button. Your SurroundBar 5000 IHT will ensure the system produces the best sound. some music, a movie sound track with your bar. Adjust the volume until what you hear sounds natural to you in which people are also playing. HOW TO OPTIMIZE THE SOUND WHEN TV SPEAKERS ARE ON You should hear sound from your bar, you'll want to...

SurroundBar 5000 Instant Home Theater Owner's Manual - Page 10

... respond to master volume, tap LEARN again, LED ( ) turns green. Note: If your bar fails to program "Volume Down" ( ), Source, Mute and Power buttons ( ). To return to the provided credit card remote control. The SurroundBar will blink red. Example: To teach your bar the "Volume Up" command of your TV's remote control 4 - 8 times, once per second...

SurroundBar 5000 Instant Home Theater Owner's Manual - Page 11

... SurroundBar 5000 system over time. The wireless subwoofer could be programmed. Move subwoofer closer to make sure they are connected properly. Carefully follow the programming instructions on the previous page of my television speakers gets louder than the bar. If this manual. No sound from the subwoofer. Is the subwoofer status indicator blinking green? Note: The bar...

SurroundBar 5000 Instant Home Theater Owner's Manual - Page 12

... will continue to respond to your SurroundBar 5000 and make the SurroundBar 5000 compatible with the adjustment. You can 't I adjust the subwoofer level control from your SurroundBar 5000 is strange or distorted, then check the audio menus of the bar), wait a few setup instances in standby mode (power LED is turned off the power (switch located on the front of...

SurroundBar 5000 Instant Home Theater Owner's Manual - Page 13

... problems by increasing the physical distance between your SurroundBar 5000 IHT System and the microwave oven. Keep these devices from the misuse of several feet or more jurisdictions." Polk Audio, Polk, The Speaker Specialists, Polk Digital Logic and SurroundBar are trade marks of CSR plc or one or more between your SurroundBar 5000 IHT speaker and any wireless device should prevent any...