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Pioneer GEX-XMP3 Support Question

Pioneer GEX-XMP3 Support Question

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Question posted by hgroth on May 23rd, 2017

Gex-xmp3 Shows 'please Wait'

I have a GEX-XMP3 that will not power up completely and only shows "please wait"on the display. Is there a way to do a hard reset? I cannot find a way to do so,or is it possible to reload the firmware?

Requests for more information

Request from dlemersal on October 20th, 2022 11:21 AM
Did you ever find the answer to this issue? ... or better yet the updated firmware file?? I have the same issue and can't find the new firmware on the web anywhere

thx

Current Answers

Answer #1: Posted by TheTWWW on May 23rd, 2017 9:21 AM
TheTWWW

Member since:
May 22nd, 2017

Points: 37,200
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points
Hi

Try pulling the battery for 15 minutes, this should give you a "soft reset". Then try to use the XMP3 in portable mode, so you take the dock out of the station. See if this helps you to boot up, then see if you can go through options/settings and run a factory reset.

Related Pioneer GEX-XMP3 Manual Pages

User Guide - Page 2

Quick Start Quick Start 1 Charge the battery (page 13). 2 Set up your XMp3 radio (page 21). 3 Activate your XM subscription online or by calling 1 800 XM RADIO (1-800-967-2346) (page 25). 4 Press the menu button. You should see this screen: 2
User Guide - Page 5

..., or let the XMp3 radio learn your listening habits and automatically record your favorite channels for a few minutes? Manage your collection and playlists with XM's programming guide. • TuneSelect and GameSelect find your PC. Pause and replay up to 30 minutes of XM programming. • Record up to 5 channels simultaneously, so you . • Find out what...
User Guide - Page 7

... extreme temperatures, i.e. Don't touch the radio with too many electrical devices, and keep metallic 7 XM Satellite Radio claims no responsibility for damage from data loss due to breakdown, repair or other heat sources for a prolonged period. • Try to your radio. Always read and understand all the way into the radio. • Store in water. Do...
User Guide - Page 12

XMp3 Radio Remote Control Earbuds RCA Audio Cable Home Stand XM Home Antenna Battery 12 AC Power Adapter USB Cable Also Included: User Guide and Getting the Most From your XM Radio Guide Introduction What's in the Box?
User Guide - Page 14

... selections. Menu Go to auto record. Press and hold to return to the previous channel. 30-Minute Replay Pause and replay up to 30 minutes of live XM USB Jack Universal Connector 14 Headphone Jack and microSD Card Slot Volume/Mute Keypad Enter channel numbers. Introduction XMp3 Radio Controls Power/Hold Switch Slide down to...
User Guide - Page 16

Introduction Additional symbols Live XM My Music Library Auto Recordings Settings Battery Charging Battery Charged (green) Battery Low (red) Hold - To unlock, slide the power switch down buttons at the same time Repeat Shuffle MP3 or WMA song loaded onto the microSD card 16 to unmute, press both volume up and volume down to the middle position Mute - controls locked.
User Guide - Page 19

... Turn your XMp3 radio off before inserting or removing the microSD memory card (sold separately at xmradio.com/microSD or at your microSD card. To remove it, press down until it will eject. A microSD card is for your library of MP3s and WMAs, you cannot store any recorded XM content on the display. To insert...
User Guide - Page 26

... • By phone: call 1-800-XM-RADIO (1-800-967-2346) 4 When your XMp3 radio will receive all channels. The XM Radio ID does not use the letters I, O, S, or F. 3 Activate your service: • Online: Go to 15 minutes, but may show a Product Demo on its display. Your XMp3 radio must first activate your XMp3 radio. 1 Make sure your XMp3 radio is activated, your service is...
User Guide - Page 44

Using your XMp3 Radio with a PC The XM2go Music Manager runs on Windows-based personal computers and allows you to: ... • Hard drive: at least 100 MB free disk space • RAM: at least 256 MB • High-speed Internet connection • Windows Media Player 11 (loaded at time of XM recordings or your personal MP3 or WMA files. • Schedule recordings. • View XM's Online Program...
User Guide - Page 55

Change Display Control the display appearance by selecting menu → Settings → EQ Settings. Settings You can choose between Always On, 1 minute, 30 seconds, or 15 seconds. • Show Info Extras: choose to XM through your XMp3 radio settings by selecting menu → Settings. To change the audio quality, use the tone or EQ controls of settings will...
User Guide - Page 58

... Press the XM button to match 58 Line Out Level When you connect your XMp3 radio to a home stereo or to your XMp3 radio's audio level to select... Off. Blocking xL Channels A channel logo that contains "xL" means that channel. Select On to be able to toggle between Off and On. Settings You can turn all auto-recording...
User Guide - Page 59

Aiming the Antenna For best reception, your XM antenna should use the Line-Out Level menu item as possible. 59 Your XMp3 radio can help you should have an unobstructed view of the bars as strong as a volume control; In large cities, XM's network of other audio sources. 1 Select menu → Settings → Line Out Level. 2 Turn...
User Guide - Page 63

Your XMp3 radio is blocked. No program information, such as artist name, song title, or channel exists. You may also see this on , to reset this message. The channel you've ...battery, wait at least 30 seconds, then re-insert it. Troubleshooting XMp3 has been designed and built to be trouble-free but if you 're tuning to is acquiring audio or program information from the XM signal...
User Guide - Page 64

... Not Available This Channel Not Available for Recording This Program Not Available for Recording Connect to XM Antenna Within 30 Days to Avoid Interruption in Listening to XM Recordings Please Connect to XM Antenna to a channel that at least 8 hours a month to another channel. Do nothing . Activate your XMp3 radio with the latest encryption code. if so, delete...
User Guide - Page 65

... not be properly activated. Check whether the power switch is displayed. You do not respond. No audio when listening to respond, the display does not change, or the backlight does not turn off quickly. Audio fades or has static when listening through an FM radio. The controls still refuse to XMp3 radio through your stereo system for a firm...
User Guide - Page 68

Serial No XMp3 Radio Customer Service Information Because your XMp3 radio. 1 800 XM RADIO (1-800-967-2346) 68 We will keep the details of an insurance claim such as loss or theft. 2 Receive updates on file to help you ...
User Guide - Page 69

Product Specifications XMp3 Radio Dimensions Weight Storage Capacity Audio Output Antenna Connector (Home and Car) Battery External Power Music File Formats 51 mm (W) X 92 mm (H) X 15 mm (D) 2 in (W) X 3.6 in (H) X 0.6 in (D) 69g without battery / 88g with battery Internal: 2GB Removable memory: Type: microSD™ Card Size: up to 8 GB 3.5 mm mini-stereo jack RF SMB Type: rechargable...
User Guide - Page 70

Other Information Remote Control Dimensions Weight Battery Model Numbers XMp3 Radio XMp3 Car Kit XMp3 Home Car Kit XMp3 Antenna Headphones XMp3 Leather Case 40 mm (W) X 119 mm (H) X 15.4 mm (D) 1.5 in (W) X 4.7 in (H) X 0.60 in (D) 60g Type: CR2032 Voltage: 3V GEX-XMP3 CD-XMPCAR1 CD-XMHOME1 CD-XMHEAD1 CD-XMCASE1 70
User Guide - Page 71

... rights, copyrights, and trade secrets of the content and/ or data (or derivative thereof ) except in an XM Radio is protected by copyright and other way convert the object code into human-readable form. Your Satellite Radio receiver is packaged with applicable export laws, rules and regulations. The music, talk, news, entertainment, data, and...
User Guide - Page 78

Other trademarks are trademarks of their respective owners. ©2008 Pioneer Electronics Service, Inc. Box 1760 Long Beach, California 90810 1 800 421 1404 http://www.pioneerelectronics.com XM, XMp3, XM2go, and related logos are the property of XM Satellite Radio Inc. All rights reserved. GEX-XMP3 Pioneer Electronics Service, Inc. P.O.

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