Philips DS9800W/37 Support Question
Philips DS9800W/37 Support Question
Find answers below for this question about Philips DS9800W/37.Need a Philips DS9800W/37 manual? We have 1 online manual for this item!
Question posted by Taniabomdt on August 15th, 2015
No Connection, Flashing Red Light
my speakers cannot connect to wifi. When turned on the light flashes green then after a minute or so the light starts flashing red. Resetting or powering off and on makes no difference. Can you tell me the problem and how to fix it. The speakers are 18 months old. Thanks
Current Answers
Answer #1: Posted by TechSupport101 on August 15th, 2015 7:04 PM
TechSupport101
Member since:
May 24th, 2013 Points: 12,171,305
Member since:
May 24th, 2013 Points: 12,171,305
There is a service manual for this model here that should be of great help in accounting for the possible issues.
Related Philips DS9800W/37 Manual Pages
User Manual - Page 2
...
Overview of the remote control
10
Overview of the docking charger
11
3 Prepare
11
Connect
11
4 Set up a Wi-Fi network for AirPlay 14
Connect speakers to a Wi-Fi network
(router)
14
Connect an AirPlay device to the same
Wi-Fi network
19
5 Play
20
Stream audio from your AirPlay device
20
Control play...
User Manual - Page 4
... bundled product. Replacement product can be identified by this Limited Warranty. WHAT IS NOT COVERED - Recovery or reinstallation of improper installation or maintenance, connections to improper voltage supply, power line surge, lightning damage, retained images or screen markings resulting from new, or serviceable used for commercial or institutional purposes (including but not...
User Manual - Page 6
...turning the equipment off and on, the user is no guarantee that changes or modifications not expressly approved by one or more of at least 20 cm from the power.
• For the WiFi SoundSphere speakers...any other objects never cover the ventilation slots on a circuit different from that to which the receiver is connected. • Consult the dealer or an experienced radio/TV ...
User Manual - Page 7
... has been designed to connect specifically to iPod, iPhone, or iPad, respectively, and has been certified by a specialized company. Do not mix different brands of with normal ... time.
The correct disposal of electrical and electronic products and batteries.
We have tried to make the packaging easy to excessive heat. "Made for iPod,""Made for iPhone," and "Made ...
User Manual - Page 8
... for the
docking charger) • User manual • Quick start guide
What else you need: • A wireless router that ...of your package:
• 2 x SoundSphere speakers • 1 x speaker connection cable • 1 x remote control with battery
(for the speakers) • 1 x AC power cord (for the speakers) • 1 x MP3 link cable (for the speakers) • 1 x standalone iPod/iPhone/...
User Manual - Page 9
...a • Turn on /off the speakers. e / • Skip to a Wi-Fi network.
b MP3-LINK • Socket for an external audio player.
f • Start or pause play. e WiFi SETUP • Connect the speakers to the previous/next track.
d • Mute or restore volume. g • Select the MP3 link audio source. c ~ AC IN • Power socket of the speakers.
d Speaker connectors...
User Manual - Page 10
...
the socket completely.
• For optimal sound, use the supplied speakers only.
b ON/OFF • Switch on or off the LED light around the docking charger. EN 11 Connect
Connect speaker cables
Note • Insert the stripped portion of a speaker cable
without red mark into the left red (+) connector to secure
the cable.
4 Insert fully the end of...
User Manual - Page 11
... about 35 seconds for the speakers to boot up , the LED indicator starts to blink in green quickly. • After boot-up . 5 Screw the left black (-) connector to
secure the cable.
6 Repeat steps 2-5 to insert the other connections. Never pull the cord.
• Before connecting the AC power cord, make sure that the power supply
voltage corresponds to...
User Manual - Page 12
... to • the ~ DC IN socket on the docking charger. • the wall power socket. Prepare the remote control
Caution • Risk of the main speaker. • To switch the unit on from heat,
sunshine or fire. Connect power to standalone docking charger (optional)
To replace the remote control battery:
English
ON/OFF...
User Manual - Page 13
... on the back of the main
speaker. » The LED indicator blinks in green slowly.
3 Check the type of
wireless routers. Scenario 1: Connect to a Wi-Fi network (router)
Select a scenario below .
1 Make sure that the wireless router is
powered on and working properly.
2 Make sure that matches your router type. WIFI SETUP
Before setup of the main...
User Manual - Page 14
See the user manuals of the specific routers for details. Connect DS9800W to hold WiFi SETUP on the back of
the main speaker for more than 5 seconds. » The LED indicator blinks in green and
yellow alternately.
2 Wait for about 45 seconds so that Philips_
Fidelio_AirPlay is available in the list of Wi-Fi networks...
User Manual - Page 15
Network Configuration
16 EN Configure Wi-Fi connection from DS9800W to
the SoundSphere speakers. » A Wi-Fi signal icon is displayed.
2 Select the Network Configuration tab.
Philips_Fidelio_Airplay
192.168.1.1
5 Wait until successful Wi-Fi connection to your wireless router
1 Open Safari on your iPod touch/iPhone/
iPad, then type in 192...
User Manual - Page 16
down list of the SoundSphere
speakers in Airplay Device Name if you may also need to tick
DHCP under Advance Setting).
EN 17 English
3 Change the name of Service Set ID (SSID).
5 Enter your network key if required (for
some routers, you
like.
4 Select your router SSID from the pull-
User Manual - Page 17
6 Click Apply at the bottom of the page to
apply your settings. » A menu for confirmation of your set
parameters pops up.
7 Click OK on the popup menu to confirm
your settings. » After a while, the LED indicator stops
blinking and stays green, and the main
speaker beeps.
» The speakers join the Wi-Fi network successfully.
18 EN
User Manual - Page 18
EN 19 English
Connect an AirPlay device to the same Wi-Fi network
To work together with the SoundSphere speakers, your AirPlay device is required to join the same Wi-Fi network as the speakers.
1 Select Settings -> Wi-Fi on your iPod
touch/iPhone/iPad. • Or enter the list of available wireless
networks...
User Manual - Page 19
... file and start play.
20 EN
5 Wait until successful audio streaming to the
same Wi-Fi network as the speakers. Stream from your iOS... 4.2 (or later) enabled iPod touch/iPhone/iPad
1 Open iPod. 2 Tap on the AirPlay icon.
3 Select Philips_Fidelio XXXX (or user
customized name) from your AirPlay device
Note • Make sure that the AirPlay device is connected...
User Manual - Page 20
..., the LED indicator starts to blink in green slowly.
2 Make sure that your SoundSphere
speakers and PC/Mac are based on the SoundSphere speakers (see
'Prepare -
During boot-up, the LED indicator on the back of the window.
3 Select Philips_Fidelio XXXX (or user
customized name) from the configuration page
1 Power on the supplied
remote...
User Manual - Page 21
...Place the iPod/iPhone/iPad in the IP address of DS9800W (available on the router configuration page) at the address bar. » The DS9800W configuration
page is displayed.
4 Select the... and new file versions.
7 After you make sure that the downloaded
update file is the latest, click Ok to start firmware update. » A progress bar is connected to AC power.
User Manual - Page 23
... that leads to reset the device. No power • Make sure that the AC power plug of the
device is connected properly. • Make sure that the apparatus is using a WPS certified router. No response from potential sources of interference which is power at the AC
outlet. If the problem remains, do the first-time...
User Manual - Page 24
... click Start followed by OK on Apple AirPlay device or iTunes in my PC • Make sure that the SoundSphere speakers
have enabled Bonjour service in your PC.Take Windows XP for AirPlay, restart your iPod Touch/iPhone/iPad, iTunes or DS9800W. • Browsing Internet content like news, music, video and etc. AirPlay connection failed...
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