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Philips DS3881W/37 Support Question

Philips DS3881W/37 Support Question

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Question posted by thew23 on March 11th, 2015

Wifi Hookup Problems

I'm trying to hook up the ring speaker to my wifi. it worked fine in my old place, but in the new i have a different wifi system. i follow the instructions, put my iPad or iPhone (I've tried both) to the philips wifi, and put in the correct information. the problem is the philips wifi drops out and it goes back from the green/yellow slow blink to the fast green blink before the connection can be completed

Current Answers

Answer #1: Posted by TommyKervz on March 12th, 2015 3:11 AM
TommyKervz

Member since:
January 10th, 2013

Points: 17,776,813
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points
Press and hold both the + and - buttonson DS3881W for more than 5 seconds to reset the device. Then set up the Wi-Fi network for DS3881W again (see 'Connect to your home Wi-Fi network for AirPlay' on page 12). Disconnect and reconnect the AC power plug, and then switch on the device again. More troubleshooting instructions here

No solution yet? firmware update might the last choice,


Hope that is helpful.
Kervz at www.satechhelp.co.za

Related Philips DS3881W/37 Manual Pages

User Manual - Page 1

Register your product and get support at www.philips.com/welcome DS3881W EN User manual
User Manual - Page 5

...unit  10 Get started to use AirPlay  11 3 Prepare  11 Connect power  11 Turn DS3881W on  12 4 Connect to your home Wi-Fi network for AirPlay  12 Scenario 1: Connect to...20 Stream audio from your iTunes music library to DS3881W  20 Control play  21 Use advanced sound settings  22 Play/charge your iPod/iPhone/iPad through USB socket  22 Play from an external...
User Manual - Page 9

With DS3881W, you can also: • charge your iPod/iPhone/iPad through the USB socket directly while charging. • play your iTunes music library on your iPod/iPhone/iPad through the Wi-Fi router. and • the following iPod/iPhone/iPad models installed with an Apple USB cable (not supplied). • play music from other audio devices through the...
User Manual - Page 10

... cable (not supplied). i DC IN • Connect the power adaptor. 10 EN d +/• Adjust volume. • (Press and hold both buttons) reset DS3881W. e Stand f USB • Connect an iPod/iPhone/iPad through the supplied MP3 link cable. g WI-FI SETUP button/indicator • Connect the unit to a Wi-Fi network. • Show the...
User Manual - Page 11

... power supply voltage matches the voltage printed on the go. DS3881W is designed with AirPlay, you need to: 1 Upgrade your iPod touch/iPhone/iPad to the latest iOS version (iOS 4.3 or later). &#...Connect DS3881W to your existing home Wi-Fi network. 4 Make sure that your iPod touch/iPhone/ iPad or PC/Mac are also connected to the same Wi-Fi network. 3 Prepare Always follow the instructions ...
User Manual - Page 12

...187;» After boot-up, if no Wi-Fi connection has been set up for DS3881W, the Wi-Fi SETUP indicator starts to blink green slowly. • To turn the unit off, press again.... 4 Connect to your home WiFi network for successful boot-up of the unit stays blue; if the built-in two ways (depending on page 13) Once connected successfully, DS3881W will remember your home Wi-Fi setting...
User Manual - Page 13

...also follow the procedures below . 1 Make sure that your Wi-Fi router is connected to your Wi-Fi router for details). If the problem remains, try again. buttons on DS3881W, make sure that DS3881W has...Wi-Fi router. WPS »» DS3881W is powered on and working properly. 2 Make sure that DS3881W has been powered on and booted up successfully (see 'Turn DS3881W on' on page 13). •&#...
User Manual - Page 14

...DS3881W to Assisted Wi-Fi Setup mode (see 'Switch DS3881W to Assisted Wi-Fi Setup mode' on page 14). »» A new Wi-Fi network created by DS3881W will appear, with the network name (SSID) of Philips...iPhone/iPad or a Wi-Fi enabled PC/Mac. Follow the sequence below for connection of DS3881W to a non-WPS wi-Fi router. 1 Collect settings of your home Wi-Fi router and write down the following...
User Manual - Page 15

... on your iPod touch/iPhone/iPad. • Press and hold Wi-Fi SETUP on the back of Philips Fidelio AirPlay. »» It may interfere with the network name (SSID) of DS3881W for more than 5 seconds. »» The Wi-Fi SETUP indicator blinks green and yellow alternately. »» A new Wi-Fi network created...
User Manual - Page 17

...any other Internet browser on your Wi-Fi enabled device. 2 Type in the list, try to enter the DS3881W configuration web page directly. 1 Click -> Preferences. »» The Bookmarks menu is...187; The DS3881W configuration web page is displayed. EN 17 Tip •• If Philips Fidelio AirPlay is not in 192.168.1.1 at the bookmarks bar. »» The DS3881W configuration web ...
User Manual - Page 18

... your existing home Wi-Fi network. If the problem remains, try the above procedures again. •• After you finish the above changes or power-off both your Wi-Fi router and DS3881W and then power on of DS3881W, the new Wi-Fi network created by DS3881W will disappear. Restore your Wi-Fi enabled device back...
User Manual - Page 20

... 10 (or later). 3 Select Philips_Fidelio XXXX (or user customized name) from DS3881W. 20 EN Stream from your iPod touch/iPhone/ iPad 1 Launch the iPod application on your iTunes host device is connected to DS3881W Note •• Make sure that your iPod touch/iPhone/iPad. 2 Tap on the AirPlay icon. 4 Select a media file and start play...
User Manual - Page 21

...DS3881W. EN 21 repeatedly. Control play You can select more than one of the following on your iPod touch/iPhone/iPad.... Tip •• If you can select different play options from your iTunes music library on a...speakers in Edit -> Preferences -> Devices on your iPod touch/ iPhone/iPad again. Tip •• When you stream audio from your iTunes music library to DS3881W...
User Manual - Page 22

Play/charge your iPod/iPhone/ iPad through the USB socket with iPod/iPhone/ iPad. •• To avoid possible damage to DS3881W, never try to connect devices other than iPod/iPhone/iPad to the USB socket on your iPod/ iPhone/iPad. You can play or charge your iPod/iPhone/iPad. Tip •• See the iTunes help documentation for more details. It is...
User Manual - Page 24

...instructions to complete the firmware update. buttons on DS3881W...187; The DS3881W configuration web page is any problem with the ...DS3881W is connected to the last configured Wi-Fi network automatically. 2 Make sure that DS3881W...DS3881W during firmware upgrade. Never power off your DS3881W...DS3881W (available on the Wi-Fi router configuration page) at the same time to reset the device, and then try...
User Manual - Page 25

... W Standby Mode Dimensions - Main Unit 1.32 kg EN 25 With Packing 1.95 kg - CH13) (for /79, /37, /55, /97) 2412 - 2472 MHz (CH1- 7 Product information Note •• Product information is subject to Noise... 4 W RMS 63 - 20 kHz > 75 dB 650 mV RMS 20 kohm Speakers Speaker Impedance Speaker Driver Sensitivity 8 ohm 40 mm full range 78 dB/m/W Wireless Wireless 802.11b/g ...
User Manual - Page 26

...;• Make sure that the AC power plug of this apparatus, check the following : •• Move DS3881W closer to your Wi-Fi router. •• Remove any obstacles between DS3881W and your network. philips.com/welcome). If you encounter problems when using a Wi-Fi network.You cannot use Ethernet connection for AirPlay network setup...
User Manual - Page 27

... can click Start->Control Panel, and double-click Administrative Tools-> Services->Bonjour Service, then click Start followed by OK on the pop-up menu. •• If the problem remains, try to restart your iPod Touch/ iPhone/iPad, iTunes or DS3881W. •• Video streaming or FTP downloads may overload your router and therefore may be...
Brochure - Page 1

...Discover, share music & more features via free Fidelio app DS3881W This Philips Fidelio wireless speaker takes music wirelessly from any angle Advanced versatility •...Philips Fidelio Wireless speaker with AirPlay Surround yourself with natural, immersive audio Obsessed with sound Fill your room to capacity with AirPlay wireless technology • Play and charge your iPod/iPhone/iPad...
Brochure - Page 2

... DS3881W/37 Specifications AirPlay wireless technology AirPlay lets you stream your entire iTunes music collection to follow you whichever room you go. Get your favorite tunes to your Fidelio docking stations. Free Fidelio app on every speaker in your computer, iPhone, iPad or iPod Touch - Download it lets you play simultaneously on App Store The free Philips...

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