Oki C530dn Support Question

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Question posted by tonydataline on June 4th, 2013

Error 980 On C530dn, Is This A Fuser Error ?

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Answer #1: Posted by support38611 on June 5th, 2013 3:50 AM

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support38611

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Hello. I am an Oki Data helpdesk technician from Oki Data America's

Error 980 means "Error by media clinging to the fuser". I would like you to remove the fuser and check to make sure that there is no paper stuck / clinging to the fuser. Then reinstall the fuser and see if the error clears. Be careful the fuser gets hot. Power the printer off first and let it cool for 15 minutes, If you are still having an issue the fuser unit will need to be replaced. If the fuser came with the printer, I recommend you give us a call at 1-800-Okidata. The fuser that comes with the printer has a 1 year warranty like the printer.

You can purchase printers or parts directly from Oki Data.

Just go to www.okidata.com and click WHERE TO BUY at the top of the page.

You can also call us at 1-800-654-3282 and we will be happy to place the order for you.

Visa, MasterCard and American Express are all valid forms of payment.

If you need further assistance or have any questions, please contact our technical support number at 1-800-654-3282 available 24/7. You can also send email request's to our email support address at [email protected]

Related Oki C530dn Manual Pages

C330/C530 Software Setup Guide (English, Fran栩s, Espa?ol, Portugu鱩 - Page 3

...they contain information you need to install and follow the instructions. PCL Printer Driver PCL 5c and PCL6e printer drivers are included mainly for compatibility with legacy systems. XPS PCL Driver... for Windows Vista® Note: This driver is for your application. Selecting a Printer Driver Follow the setup instructions for use any optional accessories: • Windows (page 6)...

C330/C530 Software Setup Guide (English, Fran栩s, Espa?ol, Portugu鱩 - Page 4

... or the Device Options tab in the PCL driver. 4 In the PS driver, scroll to Installable Options and select options; Test the Printer Driver Installation To make sure the printer driver is correctly installed, print a page from any program. Click OK. 2 Click Install User's Guide. 3 Follow the on-screen instructions to activate...

C330/C530 Software Setup Guide (English, Fran栩s, Espa?ol, Portugu鱩 - Page 5

...click Start > All Programs > OkiData > C330/C530 User Guide. Note: If you are using USB) Note: Printer operation is not assured if another USB compatible device is required to view the manuals. 1 Insert the CD into .... To load: drag the .pdf file to the desktop To view: double-click it . 1 Turn the printer OFF. 2 Connect the USB cable to the USB port on the computer, then to the USB port on ...

C330/C530 Software Setup Guide (English, Fran栩s, Espa?ol, Portugu鱩 - Page 6

... PCL driver select the appropriate check box in the PCL driver. 4 In the PS driver, scroll to Installable Options and select options; button. 5 From the Printer Info window, select "Installable Options" from the drop-down menu. 6 Click or drop-down the settings to enable the various options. 7 Click Apply Changes to...

C330/C530 Safety Warranty Regulatory Guide - Page 3

... shock. If the product casing gets extremely hot or smoke, unusual smells or abnormal noises are a few basic precautions that you do not touch the fuser unit or print head as electric shock, fire and/or injuries may occur. This may occur. Using a power cable not intended for future reference. otherwise...

C330/C530 Safety Warranty Regulatory Guide - Page 4

...will repair or at its option, replace, with the exchange product. Overnight Exchange of the printer for a printhead failure is warranted for pickup by Oki Data's representative within two (2) ...and serial numbers of the Product's consumable items or supplies. Before you . The exchange printer will remedy any request or claim for thirty (30) days or the remaining warranty period...

C330/C530 Safety Warranty Regulatory Guide - Page 5

...: 1-800-654-3282 Fax: 1-856-222-5247 Canada Oki Data Americas, Inc. 2735 Matheson Blvd. Please consult your Oki Data dealer for your machine • Error message interpretation/solutions • Parts and supplies identification • Consumer relations Note: Customer Support Representatives are calling from whom the Product was purchased, by contacting...

C330/C530/C610/C711 DIMM Install Sheet - Page 3

... cable. C610/C711 Memory Installation > 3 Do not touch. 3. If the printer has been powered on recently, the fuser will be upgraded with 256MB of 768MB. 1. Loosen the screw (a) securing the right-hand side cover. Press the cover release and open the printer's top cover fully. Pull down the MP Tray using the depressions...

C330/C530/C610/C711 DIMM Install Sheet - Page 4

...install the new one side. Notice that the memory board has a small cutout in the printer. 9. Identify the RAM expansion slot in the edge connector, which originally contained the new...edge connector faces in the antistatic bag which is closer to one . 5. Place it from the printer at the top. In particular, avoid touching the edge connector. 7. C610/C711 Memory Installation > ...

C330/C530/C610/C711 DIMM Install Sheet - Page 5

... Information menu. (c) Select Configuration with the Enter button. (d) Press the Enter button once more to the printer and refit the securing screw loosened in and will not go any further. 12. Close the top of ...the side cover into the RAM expansion slot until it closed. 15. When the printer is ready, print a menu map as follows: (a) Press the Enter button. (b) Press the Menu down firmly at...

C330/C530/C610/C711 DIMM Install Sheet - Page 6

This should indicate the total memory now installed. C610/C711 Memory Installation > 6 This list contains the figure for total memory size. Examine the first page of the page, between the two horizontal lines, you will see the current printer configuration. Near the top of the menu map. (e) When the Configuration map is printed, press On Line to exit the menu system. 17.

C330/C530/C610/C711 DIMM Install Sheet - Page 17

... power cable. 2. Remove the outer access cover and place it safely to one side. a b C330/C530 Memory Install > 17 C330/C530 MEMORY UPGRADE The basic printer models comes equipped with the following main memory: > C330: 128MB > C530: 256MB This can be upgraded with an additional memory board of 256MB or 512MB...

C330/C530/C610/C711 DIMM Install Sheet - Page 18

...as far as follows, otherwise skip to handle the board only by its short edges, so that the edge connector faces in the printer. 7. If the RAM expansion slot already contains a memory upgrade board, that the memory board has a small cutout in the ... connector. 5. a b 4. 3. Place it , proceed as possible. Try to step 8. (a) Release retaining clips and pull the board out of the printer.

C330/C530/C610/C711 DIMM Install Sheet - Page 19

.... 9. C330/C530 Memory Install > 19 Gently push the board into the RAM expansion slot until it shut. a b 11. When the printer is ready, print a menu map as follows: (a) Press the OK button. (b) Press the Menu down button then the OK button to select...will not go any further. 10. Reconnect the AC power cable and switch the printer on. 13. Replace the access cover and latch it closed.

Safety Warranty Manual - Page 3

... This product has been carefully designed to your product's rating label on the machine for full power rating details. If you do not touch the fuser unit or print head as you have a suitable power supply before touching. If the product has been knocked over or damaged, there is installed on...

Safety Warranty Manual - Page 5

... to -the-minute Oki information specifically for service or support. English Contact your customer documentation cannot solve, contact the listed sources for your machine • Error message interpretation/solutions • Parts and supplies identification • Consumer relations Note: Customer Support Representatives are trained on all current OKI products. and Canada only...

Image Drum Replacement Instructions (English, Fran栩s, Espa?ol, Poetugu鱩 - Page 1

... drum and remove all the packing materials. The fuser will be hot. Holding it by the blue handles, lift the image drum assembly, complete with Priming Cartridges Installing the Image Drum 1. b a 4. Do not touch. 1 English To maintain the high quality output from marking your printer, you must prime the new image drum...

Image Drum Replacement: Priming Cartridges Separate - Page 1

... (1), lift the image drum assembly, complete with the slots in the sides of the printer cavity. 1 English The fuser will be hot. Do not touch. 6. This area is on the box. Press the cover release (1) and open the printer's top cover (2). 5. Contents 3. Important! Holding it by the blue handles, lower it from your...

SD Card Install - Page 3

... and disconnect the AC power cable. Press the cover release and open the printer's top cover fully. This area is clearly labelled. OI 2. SD CARD INSTALLATION (C610/C711) The optional SD card enables ..., and secure or proof documents waiting to be hot. WARNING! Do not touch. C610/C711 SD Card Installation > 3 If the printer has been powered on recently, the fuser will be printed. 1.

SD Card Install - Page 27

... and macros, fonts, and secure or proof documents waiting to be hot. OI 2. This area is clearly labelled. Press the cover release and open the printer's top cover fully. Switch the printer off and disconnect the AC power cable. WARNING! Do not touch. C530 SD Card Installation > 27 If the...