Oki C530dn Support Question

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Question posted by btrade on February 22nd, 2014

Need Steps To Correct Error For C530dn Improper Cartridge Lock Position

Cartridges Are Loaded Correctly, But Printer Still Reads As Improper Cartridge Lock Position

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Answer #1: Posted by support38611 on February 25th, 2014 5:17 AM

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support38611

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Hello. I am an Oki Data helpdesk technician from Oki Data America's.

Power the printer off, open the top cover, remove the toners and drum unit. Keep the toners locked in the drum unit and put it aside. Remove the transfer belt. Make sure the belt is sitting in the printer correctly. Also, make sure it is in the lock position. Replace the toners and drum unit. Make sure all toners are aligned the same way. None of the toners should be higher then the others, then close the cover.

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C330/C530 Safety Warranty Regulatory Guide - Page 4

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