Oki B4600 Support Question
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Question posted by mbrr on January 22nd, 2014
My B4400 Oki Printer Shows Top Open And Will Not Print The Top Is Closed I
I have sure all doods and top are closed have checked every thing several what next
Current Answers
Answer #1: Posted by support38611 on January 23rd, 2014 5:17 AM
Hello. I am an Oki Data helpdesk technician from Oki Data America's
Power the printer off, open the top cover, make sure the toner cartridge is in the lock position. The blue lock lever should be pushed away from you. Also, make sure the drum unit is sitting in the printer comfortably, then close the cover and power the printer back on. If the error remains, the printer will need to be serviced.
If you need further assistance or have any questions, please contact our technical support number at 1-800-654-3282 available 24/7. You can also send email request's to our email support address at [email protected]
Power the printer off, open the top cover, make sure the toner cartridge is in the lock position. The blue lock lever should be pushed away from you. Also, make sure the drum unit is sitting in the printer comfortably, then close the cover and power the printer back on. If the error remains, the printer will need to be serviced.
If you need further assistance or have any questions, please contact our technical support number at 1-800-654-3282 available 24/7. You can also send email request's to our email support address at [email protected]
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