Oki B410d Support Question
Oki B410d Support Question
Find answers below for this question about Oki B410d.Need a Oki B410d manual? We have 7 online manuals for this item!
Question posted by megacoolscripts on May 22nd, 2013
I Have Here A Oki 410d With The Following Problem. Whenever You Print Some
Whenever you print something appears stuff in duplicate on the sheet, and already replaces drum and toner but the problem remain. Will also issue the new drum? Attached is a scan of a printer with new drum and one with the old.
Current Answers
Answer #1: Posted by support38611 on May 23rd, 2013 2:47 AM
support38611
Member since:
March 23rd, 2012 Points: 203,070
Member since:
March 23rd, 2012 Points: 203,070
Hello. I am an Oki Data helpdesk technician from Oki Data America's.
What kind of paper are you using?
If you are using regular media, then the printer will need to be serviced. The problem is coming from the fuser unit of the printer.
You can send your printer to Oki Data for repair by contacting us at 1-800-654-3282 to obtain a Return Authorization number and address to ship your printer in for repair.
The RGA Department is available from 8am to 6pm EST, Monday through Friday.
If you prefer to use a local service dealer, just log onto our website (www.okidata.com) and click on the "SUPPORT" section. Just enter your zip code and your product information.
Related Oki B410d Manual Pages
B410/B420/B430 Setup Guide (e,f,s,p) - Page 7
... (Parallel) 7 Select B410. 8 Follow the on the utilities and downloads you have Adobe® Acrobat® Reader 5.0 or higher installed. To change the printer's internal settings. The settings are grouped into categories or "menus" such as the software equivalent of this as Information Menu or Print Menu. Install Software
B410d - The CD will autorun...
B410/B420/B430 Setup Guide (e,f,s,p) - Page 8
... seven seconds.
3 The printer prints a list of the menu settings and a demo print page. You can also print the menu from the CD menu bar.
2 Click on the utilities and downloads you need to locate the
printer on -screen instructions. B410dn - Keep these sheets handy: they contain information you want to install and follow the on the...
B410/B420/B430 Setup Guide (e,f,s,p) - Page 9
... on-screen instructions to
install the manual on the Print Menu Map in the Network Menu). 3 When the web page appears, select from the CD menu bar.
2 Follow the on -line user guide, you can use a web browser to display the printer or job printing status, and to change settings on an embedded web page...
B410/B420/B430 Setup Guide (e,f,s,p) - Page 10
... (locate the address
on the Print Menu Map in the printer driver. 1 Click Start>Settings>Printers on your computer. 4 To view the manuals, click
Start>Programs>OkiData B410d/ B410dn/B420dn/B430dn User Guide... Install User's Guide. 3 Follow the on-screen instructions to print the Menu Map. Activate Printer Options on a Network Setup
If you need to set up the printer on the control
panel to ...
B410//B420/B430 User Guide (English) - Page 4
... 61 Replacing the toner cartridge 61 Image drum life 65 When to replace the image drum 65 Replacing the image drum 65 Generating a cleaning page 67 B410d and B410dn 67 B420dn, B430dn 67 Cleaning the LED array 69
Troubleshooting 70 Status and error messages 70 Paper Jams 70 Input jam 71 Feed jam or exit jam 71 Print quality problems...
B410//B420/B430 User Guide (English) - Page 6
... Card included).
> Memory: 32MB for B410d, B410dn and B420dn; 64MB for B430dn. > High speed printing: 28ppm A4 and 30ppm Letter. > Resolution: 1200 x 600 dpi for B410d, B410dn and B420dn; 1200 x 1200 dpi for
B430dn. > Paper handling: 250 sheets (75g/m²) for B410d, B410dn, B430dn; 530 sheets for
the B420dn. > Emulation: standard Printer Control Language PCL6, Epson FX...
B410//B420/B430 User Guide (English) - Page 9
...
4. Top cover release button
5. ON/OFF switch
10. Image drum
13. Fuser unit
16. Operator panel (B430dn shown)
2. Paper Tray level indicator
9. Toner cartridge
15. Multi Purpose Tray (only for B420dn, B430dn.; 50 sheets)(shown in the next chapter, the B410d/ B410dn/B420dn/B430dn printers look similar from the Operator panels, which are identified in...
B410//B420/B430 User Guide (English) - Page 12
... demo and menu pages. The secondary functions of the Online button are as follows: > Turning the printer off-line. > Turning the printer on-line (ready). > Resuming printing after turning the printer off line then pressing and holding the switch for example, toner is receiving and processing data. > Resuming data processing. NOTE A cleaning page can also be...
B410//B420/B430 User Guide (English) - Page 19
... indication of the remaining drum life.
Operator panels > 19
ITEM
DRUM LIFE TONER
DEFAULT
REMAINING% REMAINING%
REMARKS
An indication of how much toner is particularly useful if you do not have been stored. ITEM
HUB LINK SETTING FACTORY DEFAULTS
DEFAULT
AUTO NEGOTIATE EXECUTE
REMARKS
Print Statistics menu
This menu provides information on the number of replacement consumables to...
B410//B420/B430 User Guide (English) - Page 27
... an indication of total usage of the printer and the expected life left in its consumable items. This is left in Menu when Menu settings have a full set of replacement consumables to hand and you need them. ITEM
DRUM LIFE TONER
DEFAULT
REMAINING% REMAINING%
REMARKS
An indication of the remaining drum life. Operator panels > 27
An indication of...
B410//B420/B430 User Guide (English) - Page 33
... control panel, then issue the print command. NOTE Do not select Duplex printing on envelopes.
> Load Transparencies face up with media it is used when printing on a different media. > Envelopes should be set in the printer driver for normal paper after printing on a different media. Click on the paper tray being used. 4. B410D AND B410DN
You can...
B410//B420/B430 User Guide (English) - Page 42
...and the Job Options Tab. Printed page order can set other document options as follows:
My Printer Advanced Options
1
2 3...printer features. Operation > 42 Layout tab
My Printer Printing Preferences
1
2
3
4 5
1. Select the required printed paper size. 2.
Click the Advanced button to be set to set as front to back or back to front of the document.
3. Print on a single sheet...
B410//B420/B430 User Guide (English) - Page 43
... output resolution of options as follows. > The ProQ1200 for B410d and B410dn setting prints at 600 x 600dpi and is the best option for printing vector objects such as graphics and text. > The Normal setting prints at 2400 x 600dpi. You can be set of the printed page can select Toner Saving to save toner for the Layout Tab.
Job...
B410//B420/B430 User Guide (English) - Page 61
... then display Toner Empty and stop printing. Remember, this printer is supplied with the replacement of the old cartridge responsibly, inside the pack that prints black. Printing will print an average of the page that the new one . Have a sheet of a machine for cleaning, maintenance or fault clearance. graphics usually have somewhere to fill the image drum reservoir and saturate...
B410//B420/B430 User Guide (English) - Page 66
... printer cavity (3).
2
1
3
10. If the drum unit needs to be out of paper to avoid damaging the green drum surface. Place the cartridge on the piece of packaging material etc.
7. Push the colored release lever away from light. Keep it .
9. NOTE Follow instructions that come with a soft tissue. 11. Place the toner cartridge onto the new...
B410//B420/B430 User Guide (English) - Page 67
... follows. B420DN, B430DN
1. Open the Manual Feed Tray and insert a sheet of Letter/A4 plain paper between the
paper guides, for loading paper See "Multi purpose tray and manual feed tray" on page 32. 3. Select Cleaning Page Print and click Execute. 4. If subsequent printing appears faded or uneven, try replacing the toner cartridge. B410D AND B410DN
Using the Printer...
B410//B420/B430 User Guide (English) - Page 68
The printer grips the paper and prints a cleaning page.
5. Consumables and maintenance > 68 The printer should now be ON
LINE. 7. If subsequent printing appears faded or uneven, try replacing the toner cartridge. Press the button. 6.
B410//B420/B430 User Guide (English) - Page 74
... the top cover and press down to a smoother laser bond or use a dehumidifier; SYMPTOM
PROBLEM
SOLUTION
Blank sheets printed.
Install new toner cartridge. Change paper to latch it closed.
11. LED array is used up and commence printing when ready.
Page prints all black.
Page has repetitive marks. Oblong area of the jammed paper protrudes (or can...
B410//B420/B430 User Guide (English) - Page 75
...Darkness setting is dirty. Pages curl excessively. Printing on paper package).
Moisture in tray. Improper storage. Recommended operating humidity: 2080%. Contact service.
Paper path, lamp assembly, or fusing unit problem.
Replace toner cartridge.
Replace image drum and toner. Is paper meant for laser printers?
Install new toner cartridge. Turn paper over in tray. (Note...
B410, B420, B430 Series Safety, Warranty, Regulatory Information (E,F,S,P) - Page 8
...amounts of Toxicoligically Synergistic Products: Not available.
8 - Never give one or two glasses of Chronic Exposure: Not available. Material Safety Data Sheet #58389201
Black Toner, Type B1: P/N 43979101. 43979201, 43979206
For more information, contact Oki Data at: 2000 Bishops Gate Boulevard, Mount Laurel, NJ 08054-4620. Toner swallowed (ingested) Immediately seek medical attention.
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