Oki C9600n Support Question
Oki C9600n Support Question
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Question posted by stephen89789 on September 24th, 2013
Oki C96000 Initializing Problem
Can you help my printer initialize?
Current Answers
Answer #1: Posted by Anonymous-116659 on September 26th, 2013 4:25 AM
Anonymous-116659
Member since:
July 22nd, 2013 Points: 24,620
Member since:
July 22nd, 2013 Points: 24,620
Hello. I am an Oki Data helpdesk technician from Oki Data America's.
If the printer powers on and becomes stuck in initializing, then this could be a problem with the main board.
Have you recently installed any additional memory? If so, remove them and try powering on again.
How is the power cable connected? Okidata does not recommend using any surge protectors or battery backups. The printer power cable should be connected directly into a dedicated power outlet.
If the issue persist, please contact our technical support number at 1-800-654-3282 available 24/7. You can also send email request's to our email support address at [email protected]
If the printer powers on and becomes stuck in initializing, then this could be a problem with the main board.
Have you recently installed any additional memory? If so, remove them and try powering on again.
How is the power cable connected? Okidata does not recommend using any surge protectors or battery backups. The printer power cable should be connected directly into a dedicated power outlet.
If the issue persist, please contact our technical support number at 1-800-654-3282 available 24/7. You can also send email request's to our email support address at [email protected]
Related Oki C9600n Manual Pages
Guide: Utilities 9600 Series (American English) - Page 41
... to Install
Load this program from the Menu Installer located on -line Printing Guide, Color Matching chapter, Graphic Pro section
C9600 Utilities Guide OKI Profile Assistant • 41
Additional Information
For more information, see the • on-line help in the utility. • on CD1.
How to load and manage color profiles.
Oki C9600 & C9800 Warranty, Regulatory and Safety Information (American English) - Page 1
... service location for the product, showing the date of purchase, dealer's name, and both the model and serial numbers of this printer. A written receipt for warranty repair service. OKI DATA SHALL NOT BE RESPONSIBLE OR LIABLE FOR ANY SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES OR LOSS ARISING FROM THE USE OF THIS PRODUCT...
Oki C9600 & C9800 Warranty, Regulatory and Safety Information (American English) - Page 3
..., up-to the repair center.
Consumables are having a problem with area code 11) 0800-11-5577 (other
cities with your OKI printer or need service, please contact the store where you have a problem that your customer documentation cannot solve, contact the listed sources for your OKI product or contact any request or claim for further...
C9600 Network and Configuration Guide - Page 86
...nn] (0xnn) • \] Double quote (0x22) • \\ Back slash (0x5c).
Web Browser Not applicable. AdminManager [Setup] → [OKI Device Setup] → [EtherTalk] → [Printer Name]
Web Browser [Network] → [EtherTalk] → [EtherTalk Printer Name]
TELNET [Setup printer port] → [EtherTalk port name]
Port-3
Set an appropriate command sequence to be sent to the connected...
C9600 Network and Configuration Guide - Page 92
...#1-5 trap] → [TCP#1-5 Trap enable]
Configuration: Configurable Items • 92 Five IP address destinations and one IPX destination can be set up. AdminManager [Setup] → [OKI Device Setup] → [SNMP] → [Printer Trap Setup ...] → [TCP #!-5] → [Detail ...] → [Trap Enable] [Network] → [SNMP Trap] → [STEP3. AdminManager [Setup] →...
C9600 Network and Configuration Guide - Page 93
... [Off-line trap]
Configuration: Configurable Items • 93 Set Printer Trap Assignments] → [Online] TELNET [Setup printer trap] → [Setup TCP#1-5 trap] → [On-line trap]
Trap-4
Enable/disable sending a trap when the printer goes off-line. AdminManager [Setup] → [OKI Device Setup] → [SNMP] → [Printer Trap Setup ...] → [TCP #!-5] → [Detail ...] →...
C9600 Network and Configuration Guide - Page 94
... Trap Setup ...] → [TCP #!-5] → [Detail ...] → [Trap Enable] → [Paper Jam] Web Browser [Network] → [SNMP Trap] → [STEP3.
AdminManager [Setup] → [OKI Device Setup] → [SNMP] → [Printer Trap Setup ...] → [TCP #!-5] → [Detail ...] → [Trap Enable] → [Paper Out] Web Browser [Network] → [SNMP Trap] → [STEP3.
C9600 Network and Configuration Guide - Page 96
... a trap packet is sent. 0.0.0.0 to 255.255.255.255.
AdminManager [Setup] → [OKI Device Setup] → [SNMP] → [Printer Trap Setup ...] → [TCP #!-5] Web Browser [Network] → [SNMP Trap] → [STEP2. Set Printer Trap Address] → [Address 1 [2, 3, 4, 5]] TELNET [Setup printer trap] → [Setup TCP#1-5 trap] → [TCP#1-5 Trap address]
Trap-10
Enable/disable...
C9600 Network and Configuration Guide - Page 97
...
Enable/disable sending a trap when paper is set to off-line.
AdminManager [Setup] → [OKI Device Setup] → [SNMP] → [Off-line]
Web Browser [Network] → [SNMP Trap] → [STEP3.
AdminManager [Setup] → [OKI Device Setup] → [SNMP] → [Printer Trap Setup ...] → [IPX] → [Detail ...] → [Trap Enable] → [Paper Out]
Web...
C9600 Network and Configuration Guide - Page 98
...] → [Setup IPX trap] → [Paper Jam trap]
Trap-15
Enable/disable sending a trap when the printer cover is opened.
AdminManager [Setup] → [OKI Device Setup] → [SNMP] → [Printer Trap Setup ...] → [IPX] → [Detail ...] → [Trap Enable] → [Paper Jam] Web Browser [Network] → [SNMP Trap] → [STEP3. Trap-14
Enable...
C9600 Network and Configuration Guide - Page 99
...] → [SNMP Trap] → [STEP3.
AdminManager [Setup] → [OKI Device Setup] → [SNMP] → [Printer Trap Setup ...] → [IPX] Web Browser [Network] → [SNMP Trap] → [STEP2. Any address. Set Printer Trap Assignments] → [Printer Error] TELNET [Setup printer trap] → [Setup IPX trap] → [Printer Error trap]
Trap-17
Set the node address to which...
C9600 Network and Configuration Guide - Page 100
... address to which a trap packet is underlined.
Any address. Default is 00000000000. AdminManager [Setup] → [OKI Device Setup] → [SNMP] → [Printer Trap Setup ...] → [IPX] Web Browser [Network] → [SNMP Trap] → [STEP2.
AdminManager [Setup] → [OKI Device Setup] → [E-mail(Receive)] → [Use SMTP Receive] Web Browser [Network] → [Email...
C9600 Network and Configuration Guide - Page 125
... "Discovery" window appears, click the printer in the system tray and click [Exit].
2. Using Oki LPR
Refer to the on-line Help for the printer. Exit the utility: right-click the Oki LPR icon in the box, then click [OK].
3. If you cannot delete the folder.
Click [OK]. The printer is added to use the utility...
Guide: Network User's, OkiLAN 8200e - Page 88
...[nn] (0xnn)
\]
Double quote (0x22)
\\ Back slash (0x5c). Default setting: the printer name on which the print server is installed
AdminManager [Setup] → [OKI Device Setup] → [EtherTalk] → [Printer Name]
Web Browser [Network] → [EtherTalk] → [EtherTalk Printer Name]
TELNET [Setup printer port] → [EtherTalk port name]
Port-3
Set an appropriate command sequence...
Guide: Network User's, OkiLAN 8200e - Page 96
... to 77 alphanumeric characters. Default setting: Disable AdminManager [Setup] → [OKI Device Setup] → [SNMP] → [Printer Trap Setup ...] → [TCP #1-5] → [Detail ...] → [Trap Enable] Web Browser [Network] → [SNMP Trap] → [STEP3. Set Printer Trap Assignments] TELNET [Setup printer trap] → [Setup TCP#1-5 trap] → [TCP#1-5 Trap enable...
Guide: Network User's, OkiLAN 8200e - Page 97
...; [Trap Enable] → [Offline] Web Browser [Network] → [SNMP Trap] → [STEP3. Trap-3 Enable/disable sending a trap when the printer goes on-line. Default setting: x AdminManager [Setup] → [OKI Device Setup] → [SNMP] → [Printer Trap Setup ...] → [TCP #!-5] → [Detail ...] → [Trap Enable] → [On-line] Web Browser [Network] → [SNMP Trap...
Guide: Network User's, OkiLAN 8200e - Page 98
... sending a trap when the paper jam occurs. Trap-5 Enable/disable sending a trap when the paper is out. Default setting: Disable AdminManager [Setup] → [OKI Device Setup] → [SNMP] → [Printer Trap Setup ...] → [TCP #!-5] → [Detail ...] → [Trap Enable] → [Paper Out] Web Browser [Network] → [SNMP Trap] → [STEP3. Default setting...
Guide: Network User's, OkiLAN 8200e - Page 100
...] Web Browser [Network] → [SNMP Trap] → [STEP3. Default setting: 0.0.0.0 AdminManager [Setup] → [OKI Device Setup] → [SNMP] → [Printer Trap Setup ...] → [TCP #!-5] Web Browser [Network] → [SNMP Trap] → [STEP2. Set Printer Trap Assignments] TELNET [Setup printer trap] → [Setup IPX trap] → [IPX Trap enable]
OkiLAN 8200e Network User...
Guide: Network User's, OkiLAN 8200e - Page 101
...; [STEP3. Default setting: Disable AdminManager [Setup] → [OKI Device Setup] → [SNMP] → [Off-line] Web Browser [Network] → [SNMP Trap] → [STEP3. Trap-11 Enable/disable sending a trap when the printer is set to off-line. Set Printer Trap Assignments] → [Offline] TELNET [Setup printer trap] → [Setup IPX trap] → [Off-line...
Guide: Network User's, OkiLAN 8200e - Page 127
... program searches the network for information on -line Help for the printer.
When the installation ends, the "Setup complete" window appears. Click [Finish]. If you wish to view the readme file, click [Yes, I want to use the utility. Click [OK]. Check [Yes, I want to launch Oki LPR Utility now]. 12. The utility starts...
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