Oki C9600n Support Question
Oki C9600n Support Question
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Question posted by okiuser on January 26th, 2013
Fatal Error 144
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Current Answers
Answer #1: Posted by Anonymous-88816 on January 27th, 2013 5:22 AM
Anonymous-88816
Member since:
December 13th, 2012 Points: 5,500
Member since:
December 13th, 2012 Points: 5,500
Hello. I am an Oki Data helpdesk technician from Oki Data America's.
Fatal Error 144 indicates the toner feed switch error
or the toner lock lever-open error occurs repeatedly when new toner is used for the yellow position.
Are you using oki genuine toner and drums? If so, please check the toner lock lever of the yellow toner and ensure it is locked by pushing it to the right or represented by the locked symbol.
If you need further assistance or have any questions, please contact our technical support number at 1-800-654-3282 available 24/7. You can also send email request's to our email support address at [email protected]
Fatal Error 144 indicates the toner feed switch error
or the toner lock lever-open error occurs repeatedly when new toner is used for the yellow position.
Are you using oki genuine toner and drums? If so, please check the toner lock lever of the yellow toner and ensure it is locked by pushing it to the right or represented by the locked symbol.
If you need further assistance or have any questions, please contact our technical support number at 1-800-654-3282 available 24/7. You can also send email request's to our email support address at [email protected]
Related Oki C9600n Manual Pages
C9600 Printing Guide - Page 35
... be matched to the print job on C9600hdn and C9600hdtn. C9600 Printing Guide> 35
GRAPHIC PRO
This section describes the color matching options available for C9600n and C9600dn, and standard equipment on the printer. These profiles are built-in the printer driver.
Note The printer's internal hard disk is fitted with a hard disk.
Guide: Utilities 9600 Series (American English) - Page 150
.... • Graphic files • Forms such as Common, PCL and PostScript].
• The printer's flash memory (2 MB). Any error messages appear on the printer display.
The software provides a tool for Windows Storage Device Manager (SDM) provides a means of the printer. NOTE
Storage Device Manager requires Microsoft Internet Explorer 4.0 or higher to the Storage Device...
Guide: Utilities 9600 Series (American English) - Page 153
... software contains an online Help system. Additional Information / Getting Help
NOTE
The printer's internal hard drive does not communicate directly back to run. To access it... C9600 Utilities Guide Storage Device Manager • 153 If things seems to be "stuck," go to the printer and check the display.
To access it from the main Storage Device Manager screen, click Help Topics from ...
Guide: Utilities 9600 Series (American English) - Page 203
..., adjustment for color 31 Logs, printing information 57 LPR Utility 33
M
Memory list of files in printer's memory 174
Messages ERROR PDF to PS conversion failed 44
F
Files
deleting from HDD 175, 177
list of files in printer's memory (HDD) 174 viewing from HDD 175 Flash memory maintenance (Storage Device Manager) 150 PCL...
Guide: Handy Reference C9600 Series (American English) - Page 33
... the menu item shown on the display. ON LINE Press to save any menu changes and place the printer back on the display.
CANCEL Press to Print). Control Panel Keys
HELP
Press to provide additional instructions for the error condition which appears on -line (Ready to cancel the current print job.
32
Guide: Handy Reference C9600 Series (American English) - Page 34
.... Attention
On Warning! The printer needs attention, but will continue to operate.
The printer needs attention immediately.
Flashing The printer is off line. Flashing Alarm! Off Normal. An error message displays: TONER LOW, PAPER NEAR END, etc. Control Panel Lights
control_panel_no_callouts.jpg
Ready
On The printer is on line. An error message displays: PAPER JAM, TRAY1...
Guide: Handy Reference C9600 Series (American English) - Page 38
... information that will help system. Error Messages: Help Button
Your printer has a built-in help you correct the error. For more information, see the on-line User's Guide on the display, press HELP. Use the ∇ key to move down through the Help information. C96_Help.jpg
When an error message appears on the Documentation...
C9600 Network and Configuration Guide - Page 8
..., and ports you to have an E-mail sent to designated addresses when certain errors occur. The STMP feature allows you are shown for more information.
Password protection ...your network administrator. NOTE
For multiple emulation printers, change the emulation in this manual are not using. Network addresses used in the Printer Menu settings to specific authorized IP addresses as...
C9600 Network and Configuration Guide - Page 39
... TCP #5]
Click to enable sending a Trap packet for any or all of the following selectable conditions:
• Printer Reboot • Receive Illegal • Online • Offline • Paper Out • Paper Jam • Cover Open • Printer Error
IPX
Set node address and network
address to which
TCP #5
a Trap packet will
be configured...
C9600 Network and Configuration Guide - Page 42
... Warning • Print Result Warning • Print Result Error • Interface Warning • Interface Error • Other Error
Select whichever of text to be included with the E-mail as comments. If ON is selected, the check interval is to be included in the E-mail:
• Printer Model • Network Interface • Serial Number •...
C9600 Network and Configuration Guide - Page 65
... TELNET • 65 Trap-1 Trap-2 Trap-3 Trap-4 Trap-5 Trap-6 Trap-7 Trap-8 Trap-9 - Level1
8: Setup printer trap
Level2 Prn-Trap community Setup TCP#1 trap Setup TCP#2 trap Setup TCP#3 trap Setup TCP#4 trap
7: Setup IPX...Trap enable On-line trap Off-line trap Paper Out trap Paper Jam trap Cover Open trap Printer Error trap TCP#1-5 Trap address 99: Back to prior menu IPX Trap enable On-line trap Off...
C9600 Network and Configuration Guide - Page 99
... [SNMP Trap] → [STEP3. AdminManager [Setup] → [OKI Device Setup] → [SNMP] → [Printer Trap Setup ...] → [IPX] Web Browser [Network] → [SNMP Trap] → [STEP2. Set Printer Trap Assignments] → [Printer Error] TELNET [Setup printer trap] → [Setup IPX trap] → [Printer Error trap]
Trap-17
Set the node address to which a trap packet is 00000000000...
C9600 Network and Configuration Guide - Page 105
SMTP-10
Enable/disable sending an E-mail when the printer needs maintenance. AdminManager By EVENT: [Setup] → [OKI Device Setup] → [E-mail(Send] → [Destination Address] → [1...-5...] → [Notify Mode = EVENT] → [Event Mode] → [Maintenance Error = ON or NoWait] By PERIOD: [Setup] → [OKI Device Setup] → [E-mail(Send] → [Destination Address...
C9600/9800 Safety, Warranty, and Regulatory Information - Page 6
... and C9800hdn models meet ENERGY STAR guidelines. Note:C9600n, C9600 Signage, and C9800hn models do not meet...minute Oki information specifically for your machine • Error message interpretation/solutions • Parts and supplies ...; Searchable knowledge base • and much more! Please consult your printer. English Our Customer Support Representatives are available 24 hours a day, ...
Guide: User's, C9600 - Page 12
FEATURES
The following features are four different models available: C9600n, C9600dn, C9600hdn and C9600hdtn, where n denotes networking capability, d denotes duplex unit ...crisp black and white pages at high speed on a range of print media for the office. Your new printer is designed with advanced features to your documents > Single Pass Color Digital LED technology for high speed processing ...
Guide: User's, C9600 - Page 13
... enables spooled and verified printing
NOTE This optional feature is only applicable to the C9600n and C9600dn.
> Additional paper trays for loading a further 530 sheets at a time to minimize operator intervention, or different paper stocks for stapling printer output) > Punch unit (to extend Finisher functionality) > Wireless LAN networking capability
C9600 User's Guide...
Guide: User's, C9600 - Page 60
...additional tray (to give the maximum total of PDFs, when collation errors appear, adding extra fonts) (C9600n and C9600dn only) > second, third paper tray (to increase ... 2nd Tray + HCF 2. Tray configurations are available:
> duplex unit (to enable two-sided printing) (C9600n only) > additional RAM memory > hard disk drive (required for verified and spooled printing,
direct printing of five).
...
Guide: Printing C9600 - Page 35
... matching options available for C9600n and C9600dn, and standard equipment on the printer.
IMPORTANT!
Here are downloaded to the printer using the ICC profiles of another printer, even when printing RGB documents. For best results, use your printer is sent to the printer, the ICC profiles are built-in the printer driver. If your printer does not have...
Guide: Network User's, OkiLAN 8200e - Page 215
...Login. 3. Change the setting to [SSL/TLS] to ON. Click the printer in the print server's IP Address, then press the Enter key.
2. Make... [Cipher (SSL/TLS].
Troubleshooting: Security
Connection Error in Web Browser
Try connecting the printer using a web browser or the AdminManager utility. Launch the AdminManager utility and login. 2.
See page 144 for SSL/TSL to ON and click
[Submit...
Memory DIMM Installation Instructions - Page 3
... GB memory in packaging until you will need to static electricity. Circuit boards can expand the printer's memory up to install it. Keep board in most models, you 're ready to ...provided with 512 MB DIMMs. The printer will not acknowledge more than 1 GB of memory. To avoid damage, ground yourself before handling DIMMs.
2
Model
Memory Provided
C9600n
256 Mb
C9600 hdn 384 Mb
...
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