Motorola SBG6580 Support Question
Motorola SBG6580 Support Question
Find answers below for this question about Motorola SBG6580.Need a Motorola SBG6580 manual? We have 3 online manuals for this item!
Question posted by nayreenc on December 29th, 2015
All Lights Flashing On Modem
All lights are flashing on modem. Not able to find modem when trying to connect to internet.
Current Answers
Answer #1: Posted by TommyKervz on December 29th, 2015 3:02 PM
TommyKervz
Member since:
January 10th, 2013 Points: 17,776,823
Member since:
January 10th, 2013 Points: 17,776,823
Either the self-test has failed or software update is required' Please contact your local dealer for assistance on this.
Related Motorola SBG6580 Manual Pages
Brochure - Page 1
Count on Motorola's SURFboard DOCSIS®/ EuroDOCSIS 3.0 solutions to help you deliver innovative, ultra-broadband data services and advanced high-bandwidth home networking to your broadband leadership - SURFboard® SBG6580 Series Wi-Fi®Cable Modem Gateway
Strengthen your premium customers.
Brochure - Page 2
...cost-effectively deploy data services to share a single ultra-broadband connection, files, and networked peripherals using wired or Wi-Fi connectivity. Next Generation High-Bandwidth Services and Home Networking in the...downstream) data stream and over 100 Mbps in a Stylish Package
The SBG6580 SURFboard Wi-Fi Cable Modem Gateway enables the delivery of new high-value services such as high-...
Brochure - Page 3
... supporting converged IP-based entertainment services, the SBG6580 enables the delivery of their 802.11 b/g/n equipped devices. Highlights
Easy to setup and use Plug-and-play installation
Wi-Fi pairing button for easy Wi-Fi Protected Setup™ (WPS) Wi-Fi connection
Supports standard internet browser software
Front panel LEDs indicate status and...
Brochure - Page 4
... of customers to higher-revenue / margin Wi-Fi offerings
Built-In Security
The SBG6580 is equipped with a number of security features to remotely access, configure, monitor,...-Fi connection on a user's machine.
encrypted Wi-Fi connection is offering an all-in-one approach to improve accuracy, efficiency, and customer satisfaction. SURFboard SBG6580 Series Wi-Fi Cable Modem Gateway
Brochure - Page 5
...environmental impact, while offering compelling products to identify recycling opportunities. Motorola's SURFboard modem's packaging is 100% recyclable and is marked with standard recycling codes to make... with a company that eliminate the use of Conduct regulations. SURFboard SBG6580 Series Wi-Fi Cable Modem Gateway
In addition, the devices and power supplies are in partnering ...
Brochure - Page 6
...
Supports IP addressing using modulation rate
IPv4 and/or IPv6 (dual stack)
Pmin = +23 dBmV, 5120 kHz
modulation rate
Output Impedance
75 Ω (nominal)
SURFboard SBG6580 Series Wi-Fi Cable Modem Gateway
Brochure - Page 7
... modem)...-friendly Wi-Fi protected
setup (WPS) for connection
with DoS protection
and intrusion prevention;
Specifications
UPSTREAM.... OS 9 or higher, Ethernet
connection
UNIX: Ethernet connection
Home Networking: Ethernet
router or Wi...specifically supported, will
work with Ethernet
connection (older versions of ALGs;
L2TPv2
...
Brochure - Page 8
Additionally, certain features may limit the feature's functionality. SURFboard SBG6580 Series Wi-Fi Cable Modem Gateway
All features, functionality, and other product specifications are subject to the services provided through this equipment. Plug-and-play
Simple to set up and ...
User Manual - Page 3
... of Your Modem Settings 12 Restoring Your Modem Configuration Using a Backup Copy 12 Using the DHCP Server Feature 13 Creating Wi-Fi Networks Create a Primary Wireless Network 14 Create a Guest Wireless Network 15 ... (WPS 4 Rear Panel...4 Installing the Modem Connecting the SBG6580 ...5
Wall Mounting the Modem...6 Wall Mounting Template...8 Connecting to the Internet PROTECT YOUR NETWORK -
User Manual - Page 9
...at http://broadband.motorola.com/consumers/support.
Before installing your purchase of the modem and contains the MAC address, serial number, SSID, WPA-PSK, and Passcode...safety information for the SBG6580
Contains the SBG6580 Wi-Fi Installation Wizard, software license agreement, multi-language SBG6580 User Guides, and USB drivers (for connecting the SBG6580
Contact Information
For ...
User Manual - Page 11
...
3
Green /*Blue and not flashing
connection Connected with a non-bonded upstream channel
Green and flashing
Scanning for a connection
4
Green and not flashing
Finished scanning
Green and flashing
5
Amber and flashing
No icon or LED 6
WPS
Actively scanning (show network traffic)
Successfully paired when the icon is Green WPS pairing in progress
The Wireless icon (see #5) is ... 2
Front...
User Manual - Page 12
... may implement bonded channels for Ethernet connectivity unless specified. PORT 1
DESCRIPTION
Connected LED • Green LED is not included on all SBG6580 models. This guide provides instructions for the RECEIVE and SEND features.
DO NOT use the USB port to connect a Mac, UNIX, or Linux computer
Returns modem to the SBG6580 Wi-Fi network. Rear Panel...
User Manual - Page 13
...the Internet connection type (Ethernet Cable -OR- Push the WPS Pairing Button on the modem and on the modem.
4. Verify that the coaxial cable is for indoor use only. Connect the... create a safety hazard and damage the product.
1. B
3
Installing the Modem
Connecting the SBG6580
This product is connected to a cable outlet.
2. Do not route the USB and/or Ethernet cable(s) outside of ...
User Manual - Page 20
... the backup copy to quickly restore your custom settings after resetting the modem to reboot the modem.
Restoring Your Modem Configuration Using a Backup Copy
1. Click Restore and then click OK to...
5
Status and Basic Settings
Use the Status and Basic pages of the SBG6580 to observe how your network and modem are Connected to your network(s), run a basic Diagnostic test, and view all Event ...
User Manual - Page 22
.... 5. Click Apply. B
6
Creating Wi-Fi Networks
The SBG6580 supports both a Primary Wi-Fi network for you change the PreShared Key setting.
9. Click Primary Network. 4. Use the default key to the modem's interface. 2. Easy and quick start up SES - (Secure Easy Set-up 8. Create a Primary Wireless Network
1. For better security, Motorola recommends that you...
User Manual - Page 24
...in to the modem interface, use one of the following options to add advices. Click Wireless. 2. Select WPS from the SBG6580 GUI
1.
Click Wireless. 2. Click Basic. 3. The Wireless LED
starts ...Basic. 3. Select Restore Wireless Defaults and click Apply. 4. Click Primary Network. 5. Select your network. 6. The system reports when you are pairing, and then connect by pushing
the device...
User Manual - Page 27
...Call your wireless clients support AES, change the WPA
Encryption to re-enable wireless security.
• On the Wireless Access Control ...MODEM PROBLEM
POSSIBLE SOLUTION
Power light is off
• Check that the SBG6580 is properly plugged into the electrical outlet.
• Check that the Ethernet cable is properly connected to the SBG6580 and the computer.
• If a device is connected...
User Manual - Page 28
... status information for the following error conditions:
ICON
STATUS
IF, DURING STARTUP:
IF, DURING NORMAL OPERATION:
OFF
SBG6580 is not properly
The SBG6580 is unplugged
plugged into the power outlet
FLASHING Downstream receive channel The downstream channel is lost cannot be acquired
FLASHING Upstream send channel cannot The upstream channel is lost be acquired...
User Manual - Page 32
...be displayed, any copies not transferred.
B
C
Software License & Warranty
SURFboard SBG6580 Series Wi-Fi Cable Modem Gateway
Motorola, Inc.
Software License & Warranty •
Motorola SURFboard •... programs or documentation. (5) Export the Software or the Product components in connection with the Software, other person, except as permitted under the TRANSFER paragraph...
Installation Guide - Page 2
...light switch.
All rights reserved.
575425-001-b 8/10 Hand-tighten, if necessary. Call your cable modem gateway is plugged into a live electrical outlet that the Power icon is on the SBG6580 Installation CD for technical support, try restarting your cable modem...properly connected to your cable modem gateway and computer. First, check if Wireless icon is visible on the SBG6580 ...
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