Motorola SBG6580 Support Question
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Question posted by faltDEJ on December 9th, 2013
Why Is The Wireless Light Flashing On My Motorola Sbg6580
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Related Motorola SBG6580 Manual Pages
Brochure - Page 1
SURFboard® SBG6580 Series Wi-Fi®Cable Modem Gateway
Strengthen your premium customers. Count on Motorola's SURFboard DOCSIS®/ EuroDOCSIS 3.0 solutions to help you deliver innovative, ultra-broadband data services and advanced high-bandwidth home networking to your broadband leadership -
Brochure - Page 2
.../1000 Ethernet switch with an internal 2 x 2 antenna array, and switched on -demand, commercial services, interactive gaming, and IPTV to their customers. Designed for seamless mobility, Motorola's SBG6580 is a fully integrated all while maximizing current infrastructure investment and lowering capital spending. Increased Data Rates
Utilizing the power of DOCSIS 3.0, the...
Brochure - Page 3
...1.x and 2.0
Integrated 802.11n Wi-Fi access point, 2 x 2 antenna array.
With Motorola's SURFboard integrated home networking solutions, service providers can provide seamless interaction among consumer electronics, mobile ... radio operation enables the SBG6580 to work with radio technology that offers 802.11 b/g at 2.4 GHz and 802.11n at 5 GHz to easily wirelessly network all of rewiring or...
Brochure - Page 4
... state of the art Wi-Fi network security. In addition, Motorola's fieldproven NBBS Device Management Platform provides the MSO with intelligent management, auto-provisioning, and remote management features to -use Wi-Fi installation wizard -
an easy-to broadband home networking.
SURFboard SBG6580 Series Wi-Fi Cable Modem Gateway Service Assurance
Supporting the...
Brochure - Page 5
... and compliant with a reduced environmental impact.
SURFboard SBG6580 Series Wi-Fi Cable Modem Gateway
Motorola's SURFboard portfolio of our products, running our operations in partnering with a company that eliminate the use environmentally friendly package designs. Motorola is also committed to helping its customers, Motorola is working to make it easier for years to...
Brochure - Page 8
Contact your service provider, and/or their network settings may require a subscription. SURFboard SBG6580 Series Wi-Fi Cable Modem Gateway Additionally, certain features may limit the feature's functionality. Motorola shall not be activated by your service provider for , and expressly disclaims, any direct or indirect liabilities, damages, losses, claims, demands, actions, causes of...
User Manual - Page 3
... 18
Safety and Regulatory Information •
Motorola SURFboard • User Guide
iii CHANGE ...DHCP Server Feature 13 Creating Wi-Fi Networks Create a Primary Wireless Network 14 Create a Guest Wireless Network 15 Create a Wi-Fi Network Using the WPS Feature... the Modem Connecting the SBG6580 ...5
Wall Mounting the Modem...6 Wall Mounting Template...8 Connecting to the Internet PROTECT YOUR ...
User Manual - Page 9
... an AC electrical outlet
Ethernet Cable Software License & Regulatory Card
SBG6580 Installation CD-ROM
SBG6580 Install Sheet
Use the cable to connect to learn more about Motorola products, visit the Motorola support website at 1-877-466-8646. Provides basic information for connecting the SBG6580
Contact Information
For technical support or to the network
Contains software...
User Manual - Page 10
System Requirements
The SBG6580 is compatible with the following operating systems: Windows 7 Windows Vista™, Service Pack 1 or later Windows® XP, Service Pack 2 or later Mac® 10.4 or later (Ethernet connection only) UNIX® Linux®
B
Introduction •
Motorola SURFboard • User Guide
2
User Manual - Page 11
... the icon is Green WPS pairing in progress
The Wireless icon (see #5) is available. Contact your service provider to learn if the feature is amber and flashes during the pairing process
*Indicates a bonded channel High speed connection (non Gigabit speed). Product Overview •
Motorola SURFboard • User Guide
3 Steady Green and visible
Then...
User Manual - Page 12
...USB port to connect a Mac, UNIX, or Linux computer
Returns modem to the SBG6580 Wi-Fi network. B
About Wi-Fi Protected Security Feature (WPS)
The WPS ...configurations are removed) and restarts the cable modem
Coaxial cable connector
+12VDC Power connector
Product Overview •
Motorola SURFboard • User Guide
4 Rear Panel
Note: The USB port is ON - To increase the bandwidth...
User Manual - Page 13
...4. Hand-tighten the connectors to your WPS-enabled device.
7. Installing the Modem •
Motorola SURFboard • User Guide
5 Do not route the USB and/or Ethernet cable(s) outside ...Pairing Button on the modem and on the modem. B
3
Installing the Modem
Connecting the SBG6580
This product is connected to connect additional computer and/or other devices. WPS Pairing button).
...
User Manual - Page 20
...what devices are functioning and to perform routine maintenance tasks. Click Backup. 3. Status and Basic Settings •
Motorola SURFboard • User Guide
12 Click Save. 5. Save the backup file to the factory settings.
1. Browse...After you can use it to get an at-aglance view of the SBG6580 to observe how your network and modem are Connected to your network(s), run a basic Diagnostic test,...
User Manual - Page 22
...-Fi network by entering a PIN or pushing a button. For better security, Motorola recommends that you , and a guest network for visitors. Enable the Primary Network. 5. Click Wireless. 3.
Create a Primary Wireless Network
1. Log on to the modem's interface. 2. B
6
Creating Wi-Fi Networks
The SBG6580 supports both a Primary Wi-Fi network for you change the PreShared Key...
User Manual - Page 24
... Networks •
Motorola SURFboard • User Guide
16 The system reports when you have a physical button, and others provide a Client GUI that allow the user to select either PIN or Push Button method. Click Wireless. 2. Press and hold the WPS pairing button (approximately 7 seconds). Option 3 - Click Wireless. 2. Select WPS from the SBG6580 GUI
1.
Click...
User Manual - Page 27
... wireless
• On the Wireless Primary Network Page, check whether the WPA
transmission speed with Encryption type is working and the picture is connected via the Ethernet port, check the ONLINE icon to AES.
51BTroubleshooting •
Motorola SURFboard • User Guide
19 MODEM PROBLEM
POSSIBLE SOLUTION
Power light is off
• Check that the SBG6580...
User Manual - Page 28
... NORMAL OPERATION:
OFF
SBG6580 is not properly
The SBG6580 is unplugged
plugged into the power outlet
FLASHING Downstream receive channel The downstream channel is lost cannot be acquired
FLASHING Upstream send channel cannot The upstream channel is lost be acquired
FLASHING IP registration is unsuccessful The IP registration is lost
51BTroubleshooting •
Motorola SURFboard •...
User Manual - Page 32
B
C
Software License & Warranty
SURFboard SBG6580 Series Wi-Fi Cable Modem Gateway
Motorola, Inc. BY INSTALLING OR USING THE SOFTWARE,...user license agreements from the manufacturers of any copies not transferred. Home & Networks Mobility Solutions Business ("Motorola") 101 Tournament Drive Horsham, PA 19044
Software License
IMPORTANT: PLEASE READ THIS SOFTWARE LICENSE ("LICENSE") ...
User Manual - Page 34
...AND EXCLUSIVE REMEDIES for the selection of ? Software License & Warranty •
Motorola SURFboard • User Guide
26 This Limited Warranty to you, the original end...
SURFboard SBG6580 Wi-Fi Cable Modem Gateway
Home & Networks Mobility ("Motorola")
Retail Purchasers: If you purchased this Product directly from Motorola or from an authorized Motorola retail reseller, Motorola warrants to...
Installation Guide - Page 2
.... Front Panel" in any form or by a light switch.
SURFboard is not controlled by any means without the written permission of Motorola Mobility, Inc. All rights reserved.
575425-001-b 8/10 Then, run the Wi-Fi Installation wizard on the SBG6580 Installation CD to reconnect to Wireless Network
Cannot receive or send data
The Solution...
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