Motorola SBG6580 Support Question
Motorola SBG6580 Support Question
Find answers below for this question about Motorola SBG6580.Need a Motorola SBG6580 manual? We have 3 online manuals for this item!
Question posted by leolaparish on November 16th, 2013
Motorola Sbg6580 Why Is Wireless Light Flashing Amber
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Related Motorola SBG6580 Manual Pages
Brochure - Page 1
SURFboard® SBG6580 Series Wi-Fi®Cable Modem Gateway
Strengthen your premium customers. Count on Motorola's SURFboard DOCSIS®/ EuroDOCSIS 3.0 solutions to help you deliver innovative, ultra-broadband data services and advanced high-bandwidth home networking to your broadband leadership -
Brochure - Page 2
... resources, while benefiting from next generation high-bandwidth services. Next Generation High-Bandwidth Services and Home Networking in a sleek, stylish package for seamless mobility, Motorola's SBG6580 is a fully integrated all while maximizing current infrastructure investment and lowering capital spending. Designed for the sophisticated consumer. which allows an operator to maximize the...
Brochure - Page 3
... 802.11n, the most current superset of the connected home. With Motorola's SURFboard integrated home networking solutions, service providers can provide seamless interaction ...SBG6580's 802.11n integrated access point eliminates the need for wires altogether -
Dual Radio Operation: The SBG6580 is a compelling networking option for operators and consumers. enabling users to easily wirelessly...
Brochure - Page 4
... attacks.
which seamlessly configures a secure Wi-Fi connection on a user's machine. SURFboard SBG6580 Series Wi-Fi Cable Modem Gateway They are also shipped with easy setup wizard
•...intrusion prevention
Wi-Fi Wizard for improved accuracy and reduced support costs. In addition, Motorola's fieldproven NBBS Device Management Platform provides the MSO with easy-to-use Wi-Fi ...
Brochure - Page 5
...waste and transport costs. In the development of our nextgeneration SURFboard portfolio of Conduct regulations. Motorola has a global commitment to be greener when they use our products. Depending on energy...carbon footprint. We are lead-free and RoHS compliant.
SURFboard SBG6580 Series Wi-Fi Cable Modem Gateway Motorola's SURFboard modem's packaging is 100% recyclable and is working ...
Brochure - Page 8
SURFboard SBG6580 Series Wi-Fi Cable Modem Gateway Contact your service provider, and/or their network settings may limit the feature's functionality. All features, functionality, and other product specifications are subject to the services provided through this equipment. Motorola shall not be activated by your service provider for , and expressly disclaims, any direct...
User Manual - Page 3
...Day Policy (ToD) Filter 18
Safety and Regulatory Information •
Motorola SURFboard • User Guide
iii B
Table of Contents
Safety and ...Feature (WPS 4 Rear Panel...4 Installing the Modem Connecting the SBG6580 ...5
Wall Mounting the Modem...6 Wall Mounting Template...8 Connecting ... Wi-Fi Networks Create a Primary Wireless Network 14 Create a Guest Wireless Network 15 Create a Wi-Fi ...
User Manual - Page 7
... a minimum distance of 20 cm (8 inches) between the antenna and any other wireless DSSS and OFDMA products that may cause undesired operation of the Industry Canada Rules. CAUTION...to indoor use only. WIRELESS LAN INFORMATION
This device is not accessible by the Wireless Ethernet Compatibility Alliance (WECA). Safety and Regulatory Information •
Motorola SURFboard • User ...
User Manual - Page 8
... turning on the equipment. Correction of the interference caused by the manufacturer. For more information on how to create a wireless network.
Safety and Regulatory Information •
Motorola SURFboard • User Guide
viii Wireless network connections may be accessible by the proprietor of the building or responsible representatives of the user.
The manufacturer and...
User Manual - Page 9
..., and safety information for the SBG6580
Contains the SBG6580 Wi-Fi Installation Wizard, software license agreement, multi-language SBG6580 User Guides, and USB drivers (for connecting the SBG6580
Contact Information
For technical support or to ensure that you are missing items, please contact Motorola Broadband Technical Support at http://broadband.motorola.com/consumers/support. You will...
User Manual - Page 10
System Requirements
The SBG6580 is compatible with the following operating systems: Windows 7 Windows Vista™, Service Pack 1 or later Windows® XP, Service Pack 2 or later Mac® 10.4 or later (Ethernet connection only) UNIX® Linux®
B
Introduction •
Motorola SURFboard • User Guide
2
User Manual - Page 11
...connection Connected with a non-bonded upstream channel
Green and flashing
Scanning for a connection
4
Green and not flashing
Finished scanning
Green and flashing
5
Amber and flashing
No icon or LED 6
WPS
Actively scanning (show network traffic)
Successfully paired when the icon is Green WPS pairing in progress
The Wireless icon (see #5) is ...
2
Front Panel
B Product Overview
ICON...
User Manual - Page 12
... the USB port to connect a Mac, UNIX, or Linux computer
Returns modem to the SBG6580 Wi-Fi network. B
About Wi-Fi Protected Security Feature (WPS)
The WPS Pairing button... are removed) and restarts the cable modem
Coaxial cable connector
+12VDC Power connector
Product Overview •
Motorola SURFboard • User Guide
4
PORT 1
DESCRIPTION
Connected LED • Green LED is made
2 USB...
User Manual - Page 13
...(s) outside of the coaxial cable to lightning could create a safety hazard and damage the product.
1. B
3
Installing the Modem
Connecting the SBG6580
This product is connected to your WPS-enabled device.
7. Installing the Modem •
Motorola SURFboard • User Guide
5 Push the WPS Pairing Button on the modem and on your computer -OR-
User Manual - Page 14
... (#6) screws with a flat underside and maximum screw head diameter of 9.0 mm to mount the gateway. Installing the Modem •
Motorola SURFboard • User Guide
6 Note: Contact a qualified installer to determine the appropriate screw length needed between the screw head and ... other solid wall material. B
Wall Mounting the Modem
If you choose to mount the wireless modem on drywall).
User Manual - Page 22
...:
Disabled - For better security, Motorola recommends that you , and a guest network for you change the PreShared Key setting.
9. Disable or select the Automatic Security Configuration (WPS or SES). 6. Use the default key to the modem's interface. 2. Log on to configure a
wireless adapter. B
6
Creating Wi-Fi Networks
The SBG6580 supports both a Primary Wi-Fi...
User Manual - Page 24
... Click Wireless. 2. Select WPS from the SBG6580 GUI
1. The system reports when you have
successfully connected. Select Restore Wireless Defaults ...wireless network on the device you are pairing, and then connect by pushing
the device's WPS button. Note: The method of configuring the device for WPS varies depending on the device to connect.
Creating Wi-Fi Networks •
Motorola...
User Manual - Page 27
...SBG6580 and wall outlet. Cannot send or receive data
• On the front panel, note the status of your wireless clients support AES, change the WPA
Encryption to re-enable wireless security.
• On the Wireless Access Control Page, be sure the MAC address for your problem, be sure to AES.
51BTroubleshooting •
Motorola...
Power light is off
• Check that the SBG6580 is ...
User Manual - Page 28
... NORMAL OPERATION:
OFF
SBG6580 is not properly
The SBG6580 is unplugged
plugged into the power outlet
FLASHING Downstream receive channel The downstream channel is lost cannot be acquired
FLASHING Upstream send channel cannot The upstream channel is lost be acquired
FLASHING IP registration is unsuccessful The IP registration is lost
51BTroubleshooting •
Motorola SURFboard •...
Installation Guide - Page 2
... cable is on the SBG6580 Installation CD for more information. Front Panel" in again. All other product or service names are trademarks or registered trademarks of Motorola Trademark Holdings, LLC.
First, check if Wireless icon is properly connected to the network. See the Troubleshooting section in the User Guide.
MOTOROLA and the Stylized M Logo...
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