Motorola SBG6580 Support Question
Motorola SBG6580 Support Question
Find answers below for this question about Motorola SBG6580.Need a Motorola SBG6580 manual? We have 3 online manuals for this item!
Question posted by Anonymous-128152 on January 5th, 2014
Motorola Sbg6580 Modem Has All Lights Flashing And It Won't Access The Internet
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Current Answers
Answer #1: Posted by BusterDoogen on January 5th, 2014 4:19 PM
BusterDoogen
Member since:
October 30th, 2011 Points: 28,565,407
Member since:
October 30th, 2011 Points: 28,565,407
Reset the modem by pulling the power plug & let it set a few minutes then power it up. If you also have a router use the same process, power both up simultaneously.
I hope this is helpful to you!
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Related Motorola SBG6580 Manual Pages
Brochure - Page 1
SURFboard® SBG6580 Series Wi-Fi®Cable Modem Gateway
Strengthen your premium customers. Count on Motorola's SURFboard DOCSIS®/ EuroDOCSIS 3.0 solutions to help you deliver innovative, ultra-broadband data services and advanced high-bandwidth home networking to your broadband leadership -
Brochure - Page 2
...45 ports, an integrated 802.11n Wi-Fi access point with advanced firewall, and an 802.11n Wi-Fi access point in a sleek, stylish package for ...Motorola's SBG6580 is a fully integrated all while maximizing current infrastructure investment and lowering capital spending. Cost-effective, efficient, and secure, the SBG6580 enables users to maximize the potential of a DOCSIS/EuroDOCSIS 3.0 cable modem...
Brochure - Page 3
...wirelessly network all of their 802.11 b/g/n equipped devices. SURFboard SBG6580 Series Wi-Fi Cable Modem Gateway Highlights
Easy to setup and use Plug-and-play installation
Wi-Fi pairing button for easy Wi-Fi Protected Setup™ (WPS) Wi-Fi connection
Supports standard internet...other peripherals anywhere in the home.
With Motorola's SURFboard integrated home networking solutions, service ...
Brochure - Page 4
... MSO. More Highlights
Efficient Stylish and space-saving enclosure
Compatible with Motorola's 3D-Reach® Wi-Fi adapters for easy expansion of DOCSIS products, Motorola is helping ease cable operators into Wi-Fi delivery.
When the Wi-Fi wizard is finished, a secure WPA (Wi-Fi Protected Access) -
SURFboard SBG6580 Series Wi-Fi Cable Modem Gateway
Brochure - Page 5
... box size, thereby reducing waste and transport costs. SURFboard SBG6580 Series Wi-Fi Cable Modem Gateway We are available in single bulk pack boxes that helps...devices and power supplies are ENERGY STAR qualified and compliant with a reduced environmental impact. Motorola's SURFboard modem's packaging is 100% recyclable and is working to identify recycling opportunities. We approach ...
Brochure - Page 7
...
(edge to change without notice or obligation.
SURFboard SBG6580 Series Wi-Fi Cable Modem Gateway
port,
packet, and URL keyword
filtering;
SPI..., Ethernet
connection
UNIX: Ethernet connection
Home Networking: Ethernet
router or Wi-Fi access point
NETWORK
Gateway
DHCP, NAT, VPN tunneling; UPnP IGD 1.0;
static routing ...
Brochure - Page 8
Motorola shall not be activated by your service provider for , and expressly disclaims, any direct or .... All features, functionality, and other product specifications are subject to change without notice or obligation. SURFboard SBG6580 Series Wi-Fi Cable Modem Gateway
Additionally, certain features may limit the feature's functionality. Plug-and-play
Simple to set up and...
User Manual - Page 3
... Panel...4 Installing the Modem Connecting the SBG6580 ...5
Wall Mounting the Modem...6 Wall Mounting Template...8 Connecting to the Parental Controls 18 Create a Time of Your Modem Settings 12 Restoring Your Modem Configuration Using a Backup Copy 12 Using the DHCP Server Feature 13 Creating Wi-Fi Networks Create a Primary Wireless Network 14 Create a Guest Wireless Network 15 Create a Wi...
User Manual - Page 5
... must be installed and used for easy access when disconnecting the power cord of the ... insulation, and broken plugs are dangerous. Safety and Regulatory Information •
Motorola SURFboard • User Guide
v Use only a main line cord that ... this device on a stable surface.
• Avoid damaging the cable modem with liquids, such as this device. The device must be in accordance...
User Manual - Page 9
... need the information located on the modem's Media Access Control (MAC) label.
B
1
Introduction
Congratulations on your new modem, please take a moment to ensure that you are missing items, please contact Motorola Broadband Technical Support at : 1-877-466-8646. If you have all of a Motorola SURFboard® SBG6580 Wi-Fi Cable Modem Gateway. Provides basic information for connecting...
User Manual - Page 12
... - DO NOT use the USB port to connect a Mac, UNIX, or Linux computer
Returns modem to the SBG6580 Wi-Fi network. Indicates a data connection is made
2 USB* 3 RESET 4 CABLE 5
...settings (custom configurations are removed) and restarts the cable modem
Coaxial cable connector
+12VDC Power connector
Product Overview •
Motorola SURFboard • User Guide
4
This guide provides instructions...
User Manual - Page 13
... steps 5 and 6 to access the Wi-Fi wizard -OR- Select the Internet connection type (Ethernet Cable -OR- Wi-Fi set up with CD-ROM -OR- Connect the other end of the cables to your WPS-enabled device.
7. Plug the other end of the building. B
3
Installing the Modem
Connecting the SBG6580
This product is connected...
User Manual - Page 14
... of 9.0 mm to mount the gateway. Installing the Modem •
Motorola SURFboard • User Guide
6 B
Wall Mounting the Modem
If you are mounting the modem horizontally or vertically. • Gather the following before... are
removed from the back of the modem before starting the installation. • Decide if you choose to mount the wireless modem on drywall). Note: Contact a qualified ...
User Manual - Page 17
... Factory Defaults. 2. Click Apply to the Internet •
Motorola SURFboard • User Guide
9 Click Apply. 10. Open a browser window. 2. Type in again using the defaults. motorola.
5. Restoring the Default Username and Password
CAUTION: This process removes any custom configurations from unauthorized access; Before resetting the modem, create a backup copy of your new...
User Manual - Page 18
.... 2. Double-click Network and Sharing Center to continue prompt. Click Continue if you see the Motorola website, you are ready to the Internet. (See Renewing the
IP Address in Windows XP, Vista, or 7). Windows needs your modem. Select Internet Protocol (TCP/IP) and click Properties to display the Local Area Connection Properties window. Configuring...
User Manual - Page 19
... 192.168.0 .0)
returns indicating that Internet access is available. 4.
Select Internet Protocol Version 4 or 6 (TCP/IPv4 or v6) and click Properties to display the Network and Sharing Center
window. 3. Click Change adapter settings to the Internet, try restarting your computer and modem.
Type ipconfig /renew and press Enter. Close to the Motorola website. 8. Renewing the IP...
User Manual - Page 20
... reboot the modem.
B
5
Status and Basic Settings
Use the Status and Basic pages of the SBG6580 to observe how your network and modem are Connected to your network(s), run a basic Diagnostic test, and view all Event Logs. Click OK when prompted. 4. Status and Basic Settings •
Motorola SURFboard • User Guide
12 Click Save...
User Manual - Page 22
...6
Creating Wi-Fi Networks
The SBG6580 supports both a Primary Wi-Fi network for visitors. Create a Primary Wireless Network
1. Click Primary Network. 4. Enable the Primary Network. 5. Select an Automatic Security Configuration option:
Disabled - Better security, slow set-up ) - Use the default key to the modem's interface. 2. For better security, Motorola recommends that you , and a guest...
User Manual - Page 27
...to re-enable wireless security.
• On the Wireless Access Control Page, be sure
each affected wireless client is working . • Press the RESET button on the SBG6580.
• ...your problem, be sure each affected wireless client has the identical passphrase. MODEM PROBLEM
POSSIBLE SOLUTION
Power light is off
• Check that the SBG6580 is properly plugged into the electrical ...
Installation Guide - Page 2
... outlet that the Power icon is on the SBG6580 Installation CD to reconnect to your cable modem gateway and cable outlet or splitter. MOTOROLA and the Stylized M Logo are the property of the publisher.
© Motorola Mobility, Inc. 2010. First, check if Wireless icon is visible on the SBG6580 Installation CD for more information. All other...
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