Motorola SB6121 Support Question
Motorola SB6121 Support Question
Find answers below for this question about Motorola SB6121.Need a Motorola SB6121 manual? We have 2 online manuals for this item!
Question posted by dassepa on January 12th, 2014
How To Upgrade Firmware For A Sb6121
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Related Motorola SB6121 Manual Pages
Installation Guide - Page 3
... Information Introduction In the Box ...1 Contact Information ...1 System Requirements...1 Product Overview Front Panel...3 Rear Panel...4 MAC Label ...5 Installing the Modem Connecting the SB6121...6
Using the Energy Conservation Switch 7 Wall Mounting the Modem ...7
Wall Mounting Template...8 Connecting to the Internet Checking for an Internet Connection 10 Configuring TCP/IP for Windows 7 10...
Installation Guide - Page 4
...or splashing. They may be installed and used for connections to rain or moisture. SB6121 Cable Modem • Installation Guide
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i Safety and Regulatory Information
IMPORTANT ....
• Place this device on a stable surface.
• Avoid damaging the cable modem with national wiring codes and conform to persons, including the following:
• Read all warning...
Installation Guide - Page 5
... used in an environment that the device is subject to indoor use only. Operation is in safe operating condition.
• Do not open the device. SB6121 Cable Modem • Installation Guide
v
Uncontrolled Document Do not spray cleaners directly on a circuit different from the wall outlet and disconnect the cables to avoid damage...
Installation Guide - Page 6
... frequency bands are country dependent and are firmware programmed at least 20 cm (8 inches). The availability of the device. The firmware setting is restricted to LE-LAN devices....This equipment complies with IC radiation exposure limits set forth for an uncontrolled environment. SB6121 Cable Modem • Installation Guide
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Uncontrolled Document In Canada, RLAN devices are allocated as...
Installation Guide - Page 7
...
DESCRIPTION Provides power via an AC electrical outlet
Ethernet Cable Software License & Regulatory Card
SB6121 Install Sheet
Standard Category 5 or higher, cable for connecting to the Internet. B
1
Introduction
The Motorola® SURFboard® SB6121 DOCSIS® 3.0 Cable Modem provides high-speed Internet access to directly connect one computer in the box with the...
Installation Guide - Page 9
...: Non-bonded upstream channel is connected Blue*: High-speed Internet connection with bonded upstream channels
Green: Startup process completed
Product Overview • Front Panel
SB6121 DOCSIS 3.0® Cable Modem • Installation Guide
3
Uncontrolled Document icon does not flash
ON Green: Power is properly connected
Scanning for a downstream (receive) channel connection
Scanning for...
Installation Guide - Page 10
The LINK icon turns blue when a high-speed Gigabit Ethernet (GigE) connection is not available in all locations. Rear Panel
1 2
3
Product Overview • Rear Panel
SB6121 DOCSIS 3.0® Cable Modem • Installation Guide
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ICON 5
6
FLASHING
Transmitting or receiving data on Ethernet port
ON
Amber: A device, computer, or hub is connected to...
Installation Guide - Page 11
... a unique, 48-bit value that identifies each Ethernet network device.
Product Overview • MAC Label
SB6121 DOCSIS 3.0® Cable Modem • Installation Guide
5
Uncontrolled Document It contains a MAC address which is located on the bottom of the modem. To receive data service, you must provide the MAC address marked HFC MAC ID to...
Installation Guide - Page 12
... or splitter. 2.
Connect the Ethernet cable to the Cable connector on the modem. Connect the other end of the coaxial cable to the Ethernet port on ... Modem • Connecting the SB6121
SB6121 DOCSIS 3.0® Cable Modem • Installation Guide
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Installing the Modem
Connecting the SB6121
This product is connected to the Ethernet port on the modem....
Installation Guide - Page 13
...: Phillips or flathead Two M3.5 (#6) screws with a flat underside and maximum screw head diameter of 9.0 mm to mount the cable modem. Installing the Modem • Wall Mounting the Modem
SB6121 DOCSIS 3.0® Cable Modem • Installation Guide
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Uncontrolled Document Note: If possible, mount the modem to concrete, masonry, a wooden stud, or some other solid wall material.
Installation Guide - Page 14
...electrical lines.
1.
Wall Mounting Template
Print the wall mounting template on the cable modem and
the electrical outlet. 5. Re-plug the power cord into the +12VDC ...modem, reconnect the coaxial and Ethernet cable. 4. Position and secure the wall mounting template on the wall to wall spacing
3. Installing the Modem • Wall Mounting the Modem
SB6121 DOCSIS 3.0® Cable Modem ...
Installation Guide - Page 15
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Installing the Modem • Wall Mounting the Modem
SB6121 DOCSIS 3.0® Cable Modem • Installation Guide
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Installation Guide - Page 16
... and Sharing Center to the Internet • Checking for an Internet Connection
SB6121 DOCSIS 3.0® Cable Modem • Installation Guide
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Connecting to the Internet
Checking for...to the Internet.
If the Motorola website appears, you may need to configure your cable modem to display the Network and Internet window. 3. Configuring TCP/IP for Windows 7
1. ...
Installation Guide - Page 17
... and Internet window. 4. Vista may prompt you see the prompt, User Account Control -- Click OK to Verifying the IP Address for Windows Vista
SB6121 DOCSIS 3.0® Cable Modem • Installation Guide
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Uncontrolled Document Select Obtain an IP address automatically and Obtain DNS server address automatically. 10. Click OK to Verifying the...
Installation Guide - Page 18
... possible broadband network problems or an improper connection between your computer and the SB6121. Select Run to open the Run window. 3. When Auto-configuration is ...Verifying the IP Address for Windows XP
1. Verifying the IP Address for Windows 7
SB6121 DOCSIS 3.0® Cable Modem • Installation Guide
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Type ipconfig and press Enter to display your ...
Installation Guide - Page 19
....
From the Windows taskbar, click Start. Type cmd and click OK to the Internet • Renewing the IP Address for Windows 7, Vista, or XP
SB6121 DOCSIS 3.0® Cable Modem • Installation Guide
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Uncontrolled Document Type ipconfig /renew and press Enter. C. A valid IP address should appear indicating that Internet access is available...
Installation Guide - Page 20
... any web browser on . Note: If you first log on a computer connected to your cable modem.
B
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Monitoring Your Modem
Use the SB6121 Modem Configuration Manager to monitor the various configuration settings and operational status of your cable modem. 2. The following Modem Configuration Manager Status page appears when you cannot access the HTML pages in the Address...
Installation Guide - Page 21
Monitoring Your Modem • Restoring Your Modem Settings
SB6121 DOCSIS 3.0® Cable Modem • Installation Guide
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Uncontrolled Document WARNING: This will delete your SB6121 modem configuration to the factory default settings. 1. B
Restoring Your Modem Settings
You can reset your existing modem configuration settings. Click Reset All Defaults.
Select Configuration from ...
Installation Guide - Page 24
... BEFORE YOU INSTALL, DOWNLOAD OR USE ANY APPLICATION SOFTWARE, USB DRIVER SOFTWARE, FIRMWARE AND RELATED DOCUMENTATION ("SOFTWARE") PROVIDED WITH MOTOROLA'S CABLE DATA PRODUCT (THE "... • Software License
SB6121 DOCSIS 3.0® Cable Modem • Installation Guide
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Software License & Warranty
SURFboard SB6121 DOCSIS 3.0 Cable Modem
Motorola, Inc. Software ...
Quick Reference Guide - Page 4
...
SEND
ONLINE POWER
Turns off during Startup:
The downstream (RECEIVE) channel cannot be corrected by restarting the cable modem. Performing firmware upgrade DOCSIS 3.0 modems have dual-colored LEDs to power and RF signal. To restart the Motorola SB6121:
1. Ready. Observer the LED light up steps are acceptable, most issues can be acquired. The upstream (SEND...
