Motorola SB6121 Support Question
Motorola SB6121 Support Question
Find answers below for this question about Motorola SB6121.Need a Motorola SB6121 manual? We have 2 online manuals for this item!
Question posted by rperrab on July 2nd, 2014
How To Upgrade Firmware On Sb6141
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Related Motorola SB6121 Manual Pages
Installation Guide - Page 3
... Information Introduction In the Box ...1 Contact Information ...1 System Requirements...1 Product Overview Front Panel...3 Rear Panel...4 MAC Label ...5 Installing the Modem Connecting the SB6121...6
Using the Energy Conservation Switch 7 Wall Mounting the Modem ...7
Wall Mounting Template...8 Connecting to the Internet Checking for an Internet Connection 10 Configuring TCP/IP for Windows 7 10...
Installation Guide - Page 4
... disconnecting or reconnecting the Ethernet cable from the type of power source indicated on the device's marking label. SB6121 Cable Modem • Installation Guide
iv
Uncontrolled Document Give particular attention to all warning and caution symbols that are not likely to be installed and used for ...
Installation Guide - Page 5
.... This equipment generates, uses, and can be used in safe operating condition.
• Do not open the device.
Do not perform any servicing other objects. SB6121 Cable Modem • Installation Guide
v
Uncontrolled Document FCC STATEMENTS
FCC Interference Statement
This equipment has been tested and found to part 15 of the FCC Rules.
Installation Guide - Page 6
... transmitter except those already approved in conjunction with a minimum distance of the device. SB6121 Cable Modem • Installation Guide
vi
Uncontrolled Document To comply with FCC radiation exposure limits set... the 5600-5650 MHz frequency band.
The firmware setting is subject to LE-LAN devices. In Canada, RLAN devices are firmware programmed at least 20 cm (8 inches). ...
Installation Guide - Page 7
... services. This guide provides product overview and setup information for installing the cable modem and configuring the Ethernet, router, DHCP, and security settings.
It also provides instructions for the SB6121.
B
1
Introduction
The Motorola® SURFboard® SB6121 DOCSIS® 3.0 Cable Modem provides high-speed Internet access to the Internet. In the Box
Before installing...
Installation Guide - Page 9
2
Front Panel
B Product Overview
The SB6121 front panel icons provide the following modem status information for an Internet connection
Green: Non-bonded downstream channel is connected Blue*: ... connection with bonded upstream channels
Green: Startup process completed
Product Overview • Front Panel
SB6121 DOCSIS 3.0® Cable Modem • Installation Guide
3
Uncontrolled Document
Installation Guide - Page 10
... is connected to the Ethernet (10Base-T) or Fast Ethernet (100Base-T) port
Blue*: High-speed Gigabit Ethernet (1000Base-T) connection from the SB6121 to your PC
Powers on and off the cable modem
Note: The Energy Conservation switch may be an option that is not provided by your service provider may implement bonded channels...
Installation Guide - Page 11
... Guide
5
Uncontrolled Document It contains a MAC address which is located on the bottom of the modem. To receive data service, you must provide the MAC address marked HFC MAC ID to your Internet Service provider. The SB6121 rear panel contains the following cabling port and connectors:
ITEM 1
DESCRIPTION
Ethernet port for connecting...
Installation Guide - Page 12
... product is connected to lightning could create a safety hazard and damage the product.
1. Connect the other end of the building. Installing the Modem • Connecting the SB6121
SB6121 DOCSIS 3.0® Cable Modem • Installation Guide
6
Uncontrolled Document Plug the other end of the cables to a cable outlet or splitter. 2.
Do not route the Ethernet...
Installation Guide - Page 13
Installing the Modem • Wall Mounting the Modem
SB6121 DOCSIS 3.0® Cable Modem • Installation Guide
7
Uncontrolled Document Use anchor bolts if necessary (for installing a network interface unit/network interface device (NIU/NID).
• Make sure the power cord is a Power on/off button used to shut off power to the SB6121 when high-speed data...
Installation Guide - Page 14
...; Wall Mounting the Modem
SB6121 DOCSIS 3.0® Cable Modem • Installation Guide
8
Uncontrolled Document Position and secure the wall mounting template on the wall to the wall. Verify that the cable modem is still securely attached to mark the holes. 2. Wall Mounting Template
Print the wall mounting template on the cable modem and
the electrical...
Installation Guide - Page 15
B
Installing the Modem • Wall Mounting the Modem
SB6121 DOCSIS 3.0® Cable Modem • Installation Guide
9
Uncontrolled Document
Installation Guide - Page 16
... and other network devices to the Internet. 1. Click Start and then click Control Panel. 2. B
4
Connecting to the Internet
Checking for an Internet Connection
SB6121 DOCSIS 3.0® Cable Modem • Installation Guide
10
Uncontrolled Document Type www.motorola.com in the Address bar. Click Change adapter settings to display the Network and Sharing...
Installation Guide - Page 17
...
Internet connections. 4.
Be sure Internet Protocol (TCP/IP) is checked. 6. When you to allow access to Verifying the IP Address for Windows Vista
SB6121 DOCSIS 3.0® Cable Modem • Installation Guide
11
Uncontrolled Document Click Start and then click Settings. 2. Click OK to Verifying the IP Address for Windows Vista
1. Click Start...
Installation Guide - Page 18
... Programs. 3. This can see cable-TV channels on your computer and the SB6121. Click Accessories. 4. If an Auto-configuration IP address is not valid, you can occur if the modem is unable to access the Internet using the cable modem. Because this automatically assigned IP address is displayed, that indicates possible broadband network...
Installation Guide - Page 19
... click OK to open a command prompt window.
2. Type exit and press Enter to the Internet • Renewing the IP Address for Windows 7, Vista, or XP
SB6121 DOCSIS 3.0® Cable Modem • Installation Guide
13
Uncontrolled Document Connecting to close the command prompt window.
Installation Guide - Page 20
Open any web browser on .
B
5
Monitoring Your Modem
Use the SB6121 Modem Configuration Manager to monitor the various configuration settings and operational status of your cable modem. 2. Press Enter. Monitoring Your Modem • Starting the Modem Configuration Manager
SB6121 DOCSIS 3.0® Cable Modem • Installation Guide
14
Uncontrolled Document
Type http://192.168...
Installation Guide - Page 21
...Click Reset All Defaults. B
Restoring Your Modem Settings
You can reset your existing modem configuration settings. Monitoring Your Modem • Restoring Your Modem Settings
SB6121 DOCSIS 3.0® Cable Modem • Installation Guide
15
Uncontrolled Document
Select Configuration from the menu bar.
2. WARNING: This will delete your SB6121 modem configuration to the factory default...
Installation Guide - Page 24
...LICENSE") CAREFULLY BEFORE YOU INSTALL, DOWNLOAD OR USE ANY APPLICATION SOFTWARE, USB DRIVER SOFTWARE, FIRMWARE AND RELATED DOCUMENTATION ("SOFTWARE") PROVIDED WITH MOTOROLA'S CABLE DATA PRODUCT (THE "CABLE DATA...EACH OF THE TERMS OF THIS LICENSE.
B
B
Software License & Warranty
SURFboard SB6121 DOCSIS 3.0 Cable Modem
Motorola, Inc. BY INSTALLING OR USING THE SOFTWARE, YOU AGREE TO BE BOUND...
Quick Reference Guide - Page 4
... firmware upgrade DOCSIS 3.0 modems have dual-colored LEDs to visually determine if channel bonding and Gigabit Ethernet is faulty. Troubleshooting Tips
Rule out RF
Use the front panel LEDs as well as detailed above.
5. To restart the Motorola SB6121:
1. Shutdown the computer
2. Unplug the cable modem from power and wait approximately 1 minute.
3. Plug the cable modem...
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