Motorola SB6121 Support Question
Motorola SB6121 Support Question
Find answers below for this question about Motorola SB6121.Need a Motorola SB6121 manual? We have 2 online manuals for this item!
Question posted by s053JackBl on March 16th, 2014
Will Time Warner Cable Use Sb6121
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Related Motorola SB6121 Manual Pages
Installation Guide - Page 3
...Label ...5 Installing the Modem Connecting the SB6121...6
Using the Energy Conservation Switch 7 Wall Mounting the Modem ...7
Wall Mounting ...Modem Starting the Modem Configuration Manager 14 Restoring Your Modem Settings 15 Troubleshooting Solutions ...16 Front Panel Icons and Error Conditions 17 Software License & Warranty Software License...18 Warranty Information...19
SB6121 Cable Modem...
Installation Guide - Page 4
... with all applicable device safety requirements of the country of use.
• Installation of this device must be fully inserted with liquids, such as described in a location that included the use only the provided power and interface cables and install them . This is to all safety precautions. SB6121 Cable Modem • Installation Guide
iv
Uncontrolled Document
Installation Guide - Page 5
... Statement
This equipment has been tested and found to comply with the instructions, may cause undesired operation.
SB6121 Cable Modem • Installation Guide
v
Uncontrolled Document Please visit www.motorola.com/recycle for assistance. This equipment generates, uses, and can be determined by turning the device off and on, the user is subject to the...
Installation Guide - Page 6
... operation of the device. The firmware setting is subject to LE-LAN devices. SB6121 Cable Modem • Installation Guide
vi
Uncontrolled Document INDUSTRY CANADA (IC) STATEMENT
This device ...To reduce the potential for an uncontrolled environment. High power radars are restricted from using the 5600-5650 MHz frequency band. B
FCC Radiation Exposure Statement
This equipment complies...
Installation Guide - Page 7
... connecting to the network Contains software license, warranty, and safety information for the SB6121
Provides basic information for the SB6121. You can use your high-speed cable modem to directly connect one computer in the box with the modem. If you obtained the modem from your home or business to the Internet and other online services. This...
Installation Guide - Page 9
2
Front Panel
B Product Overview
The SB6121 front panel icons provide the following modem status information for an Internet connection
Green: Non-bonded downstream channel is connected Blue... connection with bonded upstream channels
Green: Startup process completed
Product Overview • Front Panel
SB6121 DOCSIS 3.0® Cable Modem • Installation Guide
3
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Installation Guide - Page 10
... not provided by your service provider may implement bonded channels for high-speed Internet and Ethernet connections. Rear Panel
1 2
3
Product Overview • Rear Panel
SB6121 DOCSIS 3.0® Cable Modem • Installation Guide
4
Uncontrolled Document Note: To increase the bandwidth available for receiving and transmitting data, your service provider.
*Blue icon operation is made...
Installation Guide - Page 11
... an Ethernet-equipped computer, hub, bridge, or switch using an RJ-45 cable
2
Coaxial cable connector
3
+12VDC Power connector
B
MAC Label
The SB6121 Media Access Control (MAC) label is a unique, 48-bit value that identifies each Ethernet network device. Product Overview • MAC Label
SB6121 DOCSIS 3.0® Cable Modem • Installation Guide
5
Uncontrolled Document It contains...
Installation Guide - Page 12
...avoid damaging them. 3. Installing the Modem • Connecting the SB6121
SB6121 DOCSIS 3.0® Cable Modem • Installation Guide
6
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3
Installing the Modem
Connecting the SB6121
This product is connected to a cable outlet or splitter. 2. Do not route the Ethernet cable outside of the power cord into the Power port on the modem. Plug the other end of the...
Installation Guide - Page 13
... if you are not being used to shut off power to the SB6121 when high-speed data services are mounting the modem horizontally or vertically.
• Make sure you choose to mount the cable modem on drywall). Installing the Modem • Wall Mounting the Modem
SB6121 DOCSIS 3.0® Cable Modem • Installation Guide
7
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B
Using the Energy Conservation Switch
The...
Installation Guide - Page 14
... by the type of hardware selected. Re-plug the power cord into the +12VDC Power connector on the following page.
Installing the Modem • Wall Mounting the Modem
SB6121 DOCSIS 3.0® Cable Modem • Installation Guide
8
Uncontrolled Document See the dimension diagram below for potential damage to water, gas, or electrical lines.
1. Position and secure...
Installation Guide - Page 18
... Auto-configuration IP address is enabled, Windows will not be able to access the Internet using the cable modem. When Auto-configuration is displayed, that indicates possible broadband network problems or an improper connection between your computer and the SB6121. The Auto-configuration IP address, ranging from a Dynamic Host Configuration Protocol (DHCP) server. Type...
Installation Guide - Page 20
...provider for more information. Open any web browser on . Starting the Modem Configuration Manager
1. Monitoring Your Modem • Starting the Modem Configuration Manager
SB6121 DOCSIS 3.0® Cable Modem • Installation Guide
14
Uncontrolled Document B
5
Monitoring Your Modem
Use the SB6121 Modem Configuration Manager to your cable modem. 2.
Press Enter. You can also reset the...
Installation Guide - Page 24
... alter or cause not to any United States export laws. B
B
Software License & Warranty
SURFboard SB6121 DOCSIS 3.0 Cable Modem
Motorola, Inc. THE TERMS OF THIS LICENSE APPLY TO YOU AND TO ANY SUBSEQUENT USER OF THIS ...Software, you must at the same time transfer the Product and all copies of the Software (if applicable) in part, to any other than for personal use only on the terms of the ...
Installation Guide - Page 25
..., FITNESS FOR A PARTICULAR PURPOSE, OR WARRANTY AGAINST INFRINGEMENT.
Motorola retains all times remain with Motorola and its 3rd party licensors and is impossible for Motorola to... • Warranty Information
SB6121 DOCSIS 3.0® Cable Modem • Installation Guide
19
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THIS LICENSE SHALL TERMINATE AUTOMATICALLY if you can use in this License. Motorola...
Installation Guide - Page 26
... PAID FOR THE PRODUCT. Software License & Warranty • Warranty Information
SB6121 DOCSIS 3.0® Cable Modem • Installation Guide
20
Uncontrolled Document For Product customer service, technical ... SPECIAL, INCIDENTAL, CONSEQUENTIAL, EXEMPLARY OR OTHER DAMAGES ARISING OUT OF THE USE OR INABILITY TO USE THE PRODUCT (INCLUDING, WITHOUT LIMITATION, DAMAGES FOR LOSS OF BUSINESS PROFITS...
Quick Reference Guide - Page 2
Connect the primary computer to be found on the modem using a Cat 5 Ethernet cable. These items will need to Ethernet port on the bottom of 5 F-connector connects to the computer 2. Quick Reference Guide: Motorola SB6121
Installation
The serial number and equipment address can be entered into power outlet or surge protector.
An RJ-45 Ethernet...
Quick Reference Guide - Page 3
... the Transmitting or receiving Amber: A device,
SB6121 Ethernet data on the Ethernet port computer, or hub is
port is transferring data.
Use them as a visual reference for configuration Connected to the Internet
failed
parameters
5 LINK
No connection to the PC 6 Power Powers on and off the cable modem During normal operation, the POWER, RECEIVE...
Quick Reference Guide - Page 4
... blinks when transmitting or
receiving data. Plug the cable modem back into power.
4. The upstream (SEND) channel cannot be acquired. Turns off during normal operation: The downstream channel was lost . Downstream and upstream acquired. To restart the Motorola SB6121:
1. D.
Troubleshooting Tips
Rule out RF
Use the front panel LEDs as well as detailed above...
Quick Reference Guide - Page 5
... its unable to access the internet or the modem's setup page Reboot the computer Disable the proxy settings in the computer's web browser, and temporarily disable any firewall software during the setup of the gateway. Always use straight-through cables, not cross over cables
User Guides, Drivers, and Datasheets can be...
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