Motorola SB6121 Support Question
Motorola SB6121 Support Question
Find answers below for this question about Motorola SB6121.Need a Motorola SB6121 manual? We have 2 online manuals for this item!
Question posted by gwcmiki on November 29th, 2013
Is The Motorola Sb6121 Compatible With Time Warner
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Related Motorola SB6121 Manual Pages
Installation Guide - Page 3
... Information Introduction In the Box ...1 Contact Information ...1 System Requirements...1 Product Overview Front Panel...3 Rear Panel...4 MAC Label ...5 Installing the Modem Connecting the SB6121...6
Using the Energy Conservation Switch 7 Wall Mounting the Modem ...7
Wall Mounting Template...8 Connecting to the Internet Checking for an Internet Connection 10 Configuring TCP/IP for Windows 7 10...
Installation Guide - Page 4
...
• Place this device on a stable surface.
• Avoid damaging the cable modem with static by touching the coaxial cable when it is attached to the earth-grounded coaxial... to plugs and convenience receptacles, and examine the point where they are dangerous. SB6121 Cable Modem • Installation Guide
iv
Uncontrolled Document Overloaded AC outlets, extension cords, frayed power...
Installation Guide - Page 5
... grounding and, in accordance with the instructions, may cause undesired operation. Recycling your Motorola Equipment Please do not dispose of the FCC Rules.
However, there is no guarantee... the device off and on a Motorola product, do not dispose of the 5150-5250 MHz frequency band is subject to operate the equipment. SB6121 Cable Modem • Installation Guide
v
Uncontrolled ...
Installation Guide - Page 6
... and are firmware programmed at least 20 cm (8 inches). These radars could cause interference and/or damage to indoor use of the Industry Canada Rules. SB6121 Cable Modem • Installation Guide
vi
Uncontrolled Document This transmitter must accept any interference, including interference that may not cause interference, and • This device must...
Installation Guide - Page 7
... license, warranty, and safety information for the SB6121
Provides basic information for connecting the SB6121
Contact Information
For more information on Motorola consumer cable products, education, and support: • Visit the Motorola support website:
http://broadband.motorola.com/consumers/support
3
System Requirements
The SB6121 is compatible with the following items are included in your...
Installation Guide - Page 9
...: Non-bonded upstream channel is connected Blue*: High-speed Internet connection with bonded upstream channels
Green: Startup process completed
Product Overview • Front Panel
SB6121 DOCSIS 3.0® Cable Modem • Installation Guide
3
Uncontrolled Document icon does not flash
ON Green: Power is properly connected
Scanning for a downstream (receive) channel connection
Scanning for...
Installation Guide - Page 10
... and Ethernet connections. The LINK icon turns blue when a high-speed Gigabit Ethernet (GigE) connection is made. Rear Panel
1 2
3
Product Overview • Rear Panel
SB6121 DOCSIS 3.0® Cable Modem • Installation Guide
4
Uncontrolled Document
B
ICON 5
6
FLASHING
Transmitting or receiving data on Ethernet port
ON
Amber: A device, computer, or hub is connected to...
Installation Guide - Page 11
...
SB6121 DOCSIS 3.0® Cable Modem • Installation Guide
5
Uncontrolled Document To receive data service, you must provide the MAC address marked HFC MAC ID to your Internet Service provider. The SB6121 ... an RJ-45 cable
2
Coaxial cable connector
3
+12VDC Power connector
B
MAC Label
The SB6121 Media Access Control (MAC) label is a unique, 48-bit value that identifies each Ethernet ...
Installation Guide - Page 12
...the other end of the power cord into the Power port on the modem. B
3
Installing the Modem
Connecting the SB6121
This product is connected to lightning could create a safety hazard and damage the product.
1.
Installing the Modem • Connecting the SB6121
SB6121 DOCSIS 3.0® Cable Modem • Installation Guide
6
Uncontrolled Document Exposure of the Ethernet cable to...
Installation Guide - Page 13
... is disconnected from the wall outlet and all cables are removed from the back of 9.0 mm to mount the cable modem.
Installing the Modem • Wall Mounting the Modem
SB6121 DOCSIS 3.0® Cable Modem • Installation Guide
7
Uncontrolled Document Note: If possible, mount the modem to concrete, masonry, a wooden stud, or some other solid wall material.
Installation Guide - Page 14
... (3.8 cm). Wall Mounting Template
Print the wall mounting template on the cable modem and
the electrical outlet. 5. Select an appropriate depth and diameter to drill ...cord into the +12VDC Power connector on the following page. Installing the Modem • Wall Mounting the Modem
SB6121 DOCSIS 3.0® Cable Modem • Installation Guide
8
Uncontrolled Document B
Before drilling holes in ...
Installation Guide - Page 16
... complete the TCP/IP configuration, go to Verifying the IP Address for Windows 7. Configuring TCP/IP for an Internet Connection
SB6121 DOCSIS 3.0® Cable Modem • Installation Guide
10
Uncontrolled Document
Type www.motorola.com in the Address bar. Click Start and then click Control Panel. 2. Select Obtain an IP address automatically and...
Installation Guide - Page 24
... License & Warranty • Software License
SB6121 DOCSIS 3.0® Cable Modem • Installation Guide
18
Uncontrolled Document BY INSTALLING OR USING THE SOFTWARE, YOU AGREE TO BE BOUND BY THE PROVISIONS OF THIS LICENSE AGREEMENT. Motorola licenses the Software to the original customer and to any "on non-compatible hardware. (4) Remove, alter or cause not...
Installation Guide - Page 25
... Warranty Information
SURFboard SB6121 DOCSIS 3.0 Cable Modem
Home & Networks Mobility ("Motorola")
What is protected by United States copyright laws and international treaty provisions. Motorola does not warrant... or error-free. Motorola retains all times remain with RESTRICTED RIGHTS. U.S. The contractor/manufacturer is not responsible for any portion of Motorola's rights under this ...
Installation Guide - Page 26
... EXCEED THE AMOUNT YOU PAID FOR THE PRODUCT. Software License & Warranty • Warranty Information
SB6121 DOCSIS 3.0® Cable Modem • Installation Guide
20
Uncontrolled Document IN NO EVENT SHALL MOTOROLA BE LIABLE TO YOU OR ANY OTHER PARTY FOR ANY DIRECT, INDIRECT, GENERAL, SPECIAL, INCIDENTAL, CONSEQUENTIAL, EXEMPLARY OR OTHER DAMAGES ARISING OUT OF...
Quick Reference Guide - Page 1
... downstream and upstream channels to be "virtually-bonded" together to assist all Technical Operations employees with the proper steps of installing, configuring, and troubleshooting the Motorola SB6121 modem. DOCSIS 3.0 provides a number of enhancements earlier versions of 120 Mbps. This document was developed to be used by a single subscriber. This increases downstream speeds up...
Quick Reference Guide - Page 2
... the computer 2. Connect the primary computer to operate. F-connector connects to be found on the modem using a Cat 5 Ethernet cable. Quick Reference Guide: Motorola SB6121
Installation
The serial number and equipment address can be entered into power outlet or surge protector. Rear Panel Connections
1. These items will need to an ...
Quick Reference Guide - Page 3
...modem is detected
connected via the Ethernet
(10Base-T) or Fast
Ethernet (100Base-T) port
Blue: High-speed Gigabit Ethernet connection to the Transmitting or receiving Amber: A device,
SB6121 Ethernet data on the Ethernet port computer, or hub is
port is transferring data. Quick Reference Guide: Motorola SB6121...Scanning for how and what the modem is performing.
Key Light
Off
Flashing...
Quick Reference Guide - Page 4
... connected and blinks when transmitting or
receiving data. If the RF levels are :
A. Quick Reference Guide: Motorola SB6121
Start-Up Sequence
The SB6121 goes through a series of 5 Modem processing for DHCP, TFTP, and TOD. Performing firmware upgrade DOCSIS 3.0 modems have dual-colored LEDs to power and RF signal. LEDs and Error conditions
Light
RECIEVE
SEND...
Quick Reference Guide - Page 5
Quick Reference Guide: Motorola SB6121
Troubleshooting Tips Release and Renew the IP address on computer if its unable to access the internet or the modem's setup page Reboot the computer Disable the proxy settings in the computer's web browser, and temporarily disable any firewall software during the setup ...
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Need factory log name and password for my Motorola Modem SB6121
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