Motorola SB5100 Support Question
Motorola SB5100 Support Question
Find answers below for this question about Motorola SB5100 - SURFboard - 38 Mbps Cable Modem.Need a Motorola SB5100 manual? We have 2 online manuals for this item!
Question posted by janetran on January 4th, 2014
How To Fix Motorola Sb5100 Modem
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Related Motorola SB5100 Manual Pages
User Guide - Page 1
...Begin
Lists the items needed to fix common problems.
Contact Us
Provides contact information.
Troubleshooting
Provides suggestions to install your SURFboard cable modem and describes Precautions, Signing Up for cabling and configuring your SURFboard cable modem and the controls on page v):
Introduction
Introduces your SURFboard cable modem, including Setting Up a USB Driver. Frequently...
User Guide - Page 4
... by any means or used by permission of such revision or change. Motorola provides this product, please ask your service provider or point-of-purchase ...MOTOROLA and the Stylized M Logo are the property of any time. Macintosh is not provided with a separate a separate Regulatory, Safety, Software License, and Warranty Information card.
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SB5100 Series Cable Modem...
User Guide - Page 6
... in Windows 95, 98, or Windows Me 37 Verifying the IP Address in Windows 2000 or Windows XP 38 Renewing your IP Address ...39 Cabling for Multiple Users ...40
Ethernet and USB ...40 Ethernet ...41 Troubleshooting ...42 Front-Panel Lights and Error ... Us ...61 Frequently Asked Questions ...62 Glossary ...64 Software License ...66
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SB5100 Series Cable Modem User Guide
User Guide - Page 7
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1
SB5100 Series Cable Modem User Guide Just open your high-speed, upgradeable cable modem to connect one to the Ethernet port
• Up to 32 computers to the Internet. For easiest set-up modems or ISDN, you're always on, always connected. It lets you have a new Motorola® SURFboard® cable modem. Introduction
Congratulations, you enjoy...
User Guide - Page 13
...Installation Assistant from our Downloads page http://broadband.motorola.com/noflash/usb_drivers.asp. X
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7
SB5100 Series Cable Modem User Guide For Microsoft Windows computers, the Installation Assistant application automatically checks your SURFboard cable modem. Computer System Requirements
Your SURFboard cable modem is not installed, follow the installation instructions...
User Guide - Page 28
... the cable modem, but you must be sure that your computer. X
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22
SB5100 Series Cable Modem User Guide You do not need to set up your computer is configured for TCP/IP (a protocol for communication between computers). Introduction Before You Begin
Installation & Configuration Troubleshooting FAQ Glossary License
Configuring TCP/IP
The SURFboard cable modem contains...
User Guide - Page 51
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45
SB5100 Series Cable Modem User Guide Introduction Before You Begin
Installation & Configuration Troubleshooting FAQ Glossary License
Removing the USB Driver from Windows 98 or Windows Me
1 On your SURFboard cable modem model number may be different than in the images in this guide, the procedure is displayed.
2 Click the Motorola SURFboard USB Cable Modem. The Network window...
User Guide - Page 52
... Begin
Installation & Configuration Troubleshooting FAQ Glossary License
Removing the USB Driver from your PC or cable modem. 6 Click Yes to restart your computer. X
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46
SB5100 Series Cable Modem User Guide The Network window no longer displays Motorola SURFboard USB
Cable Modem in the list. 4 Click OK. The System Settings Change window is displayed. 5 Disconnect the USB...
User Guide - Page 57
Although your SURFboard cable modem model number may be different than in the images in this guide, the procedure is displayed
on the window... the USB Driver from Windows 2000, continued
7 On the Device Manager window, double-click Network Adapters. 8 Click the Motorola SURFboard USB Cable Modem. X
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51
SB5100 Series Cable Modem User Guide The Uninstall icon is the same.
User Guide - Page 58
...configure Windows Explorer as you like. X
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52
SB5100 Series Cable Modem User Guide
After a short time, a window with language choices is displayed. Introduction Before You Begin
Installation & Configuration Troubleshooting FAQ Glossary License Removing the USB Driver from the SURFboard Cable Modem CD-ROM. Your Windows Explorer may appear slightly different than in...
User Guide - Page 64
... Removing the USB Driver from Windows XP, continued
License
8 On the Device Manager window, double-click Network adapters. 9 Click the Motorola SURFboard USB Cable Modem. X
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58
SB5100 Series Cable Modem User Guide Although your SURFboard cable modem model number may be different than in the images in this guide, the procedure is displayed
on the window near...
User Guide - Page 65
... run the Remove utility from Windows XP, continued
License
13 Insert the SURFboard Cable Modem CD-ROM in the CD-ROM drive.
The SURFboard Cable Modem USB Driver Removal window is displayed.
14 Press the Esc key on this page. X
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59
SB5100 Series Cable Modem User Guide Introduction Before You Begin
Installation & Configuration Troubleshooting FAQ Glossary...
User Guide - Page 67
...X
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61
SB5100 Series Cable Modem User Guide
For information about customer service, technical support, or warranty claims, see "Frequently Asked Questions" on page 62. For answers to typical questions, see the Regulatory, Safety, Software License, and Warranty Information card provided with the SURFboard cable modem and related equipment supplied by Motorola:
If you need...
User Guide - Page 68
...SB5100 Series Cable Modem User Guide
A Cable Internet access uses cable television wires instead of the sites you send and receive information on the Internet. Q How fast are the industry standards for incoming or outgoing calls and faxes. A Yes, your cable... compliant cable modems interface with all compliant cable systems. Your Motorola SURFboard cable modem is high-speed cable Internet ...
User Guide - Page 69
... problems and simple solutions. Do I need to subscribe to have more than one SURFboard cable modem? A Currently, most Internet service providers do if my SURFboard cable modem stops working? A For questions about your Internet service, connection, or cable modem, contact your cable
service provider or Motorola as described in "Contact Us" on page 42 provides tips to change my Internet...
User Guide - Page 72
...of this License by third parties may not:
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66
SB5100 Series Cable Modem User Guide IF YOU DO NOT AGREE TO ALL OF THE TERMS OF THIS...AGREE TO BE BOUND BY THE PROVISIONS OF THIS LICENSE AGREEMENT. Software License
SURFboard Cable Modems
Motorola, Inc., Broadband Communications Sector ("Motorola") 101 Tournament Drive Horsham, PA 19044
IMPORTANT: PLEASE READ THIS SOFTWARE ...
Installation Manual - Page 3
...
This Class B digital apparatus complies with the standards.
Declare under our sole responsibility that the
SURFboard Cable Modem
Model SB5100 Series
To which the receiver is connected. Each product marketed is operated in compliance with Class B Personal Computers, Motorola, Inc. FCC Declaration of the FCC Rules as required by the party responsible for help.
Broadband...
Installation Manual - Page 8
...38 Mbps in a single 6 MHz channel (55 Mbps in a 8 MHz channel for Euro-DOCSIS) using 64 QAM and 256 QAM technologies. The features of unit ! Standby switch on top of the SURFboard cable modem include: ! USB interface for troubleshooting
SURFboard Cable Modem...
The Motorola® SURFboard SB5100 series cable modem provides a link from a home or business computer to 32 users !
Installation Manual - Page 11
...SURFboard cable modem delivers digital multimedia content in standard MPEG-2 packets. It provides access to a cable data network, which provides access to the channel.
! SURFboard Cable Modem Installation Manual When the SURFboard cable modem is authorized to 30 Mbps...data rates of 30 Mbps are necessary for use the network. Transmits a message to 38 Mbps (55 Mbps for a message containing...
Installation Manual - Page 72
...protocol Interface to PC Power Power adapter input
Dimensions Operating temperature Storage temperature Operating humidity
64 QAM or 256 QAM 38 Mbps maximum (limited by such factors as customer provider equipment (CPE) and service provider restrictions) 88 MHz to ...H x 2.3" W x 6.0" L 0 to +40º C -30º C to +80º C 0% to 95% RH, non-condensing
SURFboard Cable Modem Installation Manual
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