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Miele CM 5100 Coffee System Support Question

Miele CM 5100 Coffee System Support Question

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Question posted by laearle on August 10th, 2017

Miele Cm 5100 Hung Up In Descaling.

Dear Help Owl,The Descaling process has never gone well since purchase. It gets hung up on "empty drip tray" even when it was just emptied. Very frustrating; took it to a Miele repair for another small problem; they said it was fixed ...not so. I cleaned contact points etc. Any suggestions? Makes great coffee but maybe not worth this every 200 cups.Thanks in advance for any help.

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Related Miele CM 5100 Coffee System Manual Pages

Product Manual - Page 1

US, CA M.-Nr. 07 995 311 en - Operating Instructions Freestanding coffee machine CM 5100 To prevent accidents and machine damage read these instructions before installation or use.
Product Manual - Page 2

... machine On / Off 16 Pre-heating cups 17 Turning the cup warmer on and off 17 Pre-heating cups using the cup warming function 17 Preparing coffee or espresso 18 Preparing two portions at one time 18 Adjusting the height of the coffee dispensers 19 Making coffee or espresso using ground coffee 20 Adding ground coffee 20 Preparing coffee/espresso...
Product Manual - Page 3

... guide 44 Rinsing the system 45 Cappuccinatore 47 Milk flask 48 Water tank 48 Drip tray cover 49 Drip tray and waste container 49 Coffee bean container 51 Brew unit 51 Exterior 54 Descaling 55 Energy saving mode 57 Transport 58 Evaporating the coffee system 58 Frequently Asked Questions 59 After sales service 68 Installation instructions 69...
Product Manual - Page 4

... and only (up to 20 cups per day), for household use . To avoid the risk of coffee, cappuccino, espresso, etc. The coffee dispensers and cappuccinatore can cause personal injury and material damage. This appliance complies with the machine should always be followed, including the following: Read all instructions before operating the appliance. It is...
Product Manual - Page 5

...coffee system. ~ The ambient temperature should be performed by an authorized service technician. with national and local safety regulations. Repairs and other work by a trained technician in doubt, consult a qualified technician. To guarantee the electrical safety of the machine...hang over the edge of the machine are not completely covered, e.g. Contact Miele. ~ Ensure that this appliance, ...
Product Manual - Page 8

Guide to the machine a Cup warming surface b Bean container, ground coffee chute and rotary selector to control the fineness of the ground coffee c Display and controls d Steam and hot water dispenser e Cappuccinatore (see inset diagram) f Coffee dispensers g Drip tray cover h Drip tray and waste container i Main switch j Water tank k Cappuccinatore control, to select hot milk, hot water or ...
Product Manual - Page 10

... and preparing milk Optional accessory - Milk flask for descaling the water pipework - Cleaning tablets to determine the water hardness level - Microfiber cloth (optional accessory) for ground coffee - Measuring spoon for removing finger prints and light soiling These accessories and others are available from your coffee system: - Test strips to clean/degrease the brew...
Product Manual - Page 34

... on at (12:00) / switch off at (12:00) Espresso Coffee Steam Hot water Espresso mild / normal / strong Coffee mild / normal / strong Yes / No Espresso low / normal / high Coffee low / normal / high Eco-Mode Comfort-Mode On / Off Total portions Coffee Steam Hot water No. of portions until descaling Soft 1 Medium 2 Hard 3 Very hard 4 On / Off Yes / No...
Product Manual - Page 43

...the display. To go back to check: - the number of portions of espresso, coffee, steam and hot water dispensed (TOTAL PORTIONS), - PORTIONS UNTIL DESCALING). ^ In the main menu, press and hold the OK button for hot ... will appear in the display. the number of portions before descaling needs to be used to the previous menu: ^ turn the rotary selection until BACK appears in the...
Product Manual - Page 44

... dishwasher frequently can cause them to prevent a build-up of bacteria. Wash the waste container Wash the drip tray and cover Wash the brew unit Clean/degrease the brew unit (with cleaning tablets) Descale the coffee system Wash the bean container Cleaning the exterior (especially right after the last drink of the day is...
Product Manual - Page 45

...It is recommended to YES or NO (as desired). The machine comes with OK. ^ Turn the rotary selector to keep...coffee system to remove any coffee residues from the rinsing process also pre-warms the pipework. The water in the display. These will damage the surface. SETTINGS < AUTOMATIC RINSING > ^ Turn the rotary selector until AUTOMATIC RINSING appears in the drip tray...
Product Manual - Page 49

... solution of the coffee dispensers. 49 The coffee system will run out of warm water and liquid dish soap. ^ Dry with a soft cloth. ^ Replace the drip tray cover. Cleaning and care Drip tray cover ^ Remove the cover from the drip tray. ^ The cover can be cleaned in the rinsing process will display a message when the drip tray and/or waster container...
Product Manual - Page 50

... into the machine. The discs will not be washed in the dishwasher or by hand with a mild solution of warm water and liquid dish soap. Cleaning and care Drip tray ^ Push the coffee dispensers up as far as they will go. ^ Remove the drip tray together with the waste container by pulling the drip tray forward. ^ Empty the waste...
Product Manual - Page 53

... is now degreased and drinks can be purchased from Miele. Confirm with OK. The brew unit is important to continually empty the drip tray. The cleaning tablets can clog. They are specially developed for the coffee maker to continue the cleaning program. ^ Open the lid for two seconds. The cleaning process takes about 10 minutes. Place a cleaning tablet...
Product Manual - Page 55

... run from Miele. How often, depends on the descaling agent packaging closely. START THE DESCALING will appear in the display. They are specially developed for descaling. The descaling program cannot be damaged. NO. Descaling Due to lime scale buildup the coffee system must now be prepared until the descale program is hot, it will need to empty the drip tray too...
Product Manual - Page 56

...any splashes of descaling agent immediately. The descaling program is left in the display. When descaling the machine be prepared. ...descaling agent. ^ Empty and wash the drip tray. ^ Wash the water container. Selecting Descale via the MAINTENANCE menu ^ In the main menu press and hold the OK button for two seconds. FINISHED will appear in the display when the descaling process...
Product Manual - Page 58

Evaporate the machine - button. ^ Empty the water tank. TIP Place a suitable container, such as a coffee cup under the cappuccinatore. ^ Press the OK button. ^ Press the * button twice. 58 Transport If the coffee machine will not be used for an extended period of time or transported any distance. Clean the drip tray and waste container - Hot steam will need...
Product Manual - Page 60

... correctly. ^ Push the drip tray into the coffee system into it clicks into place. Frequently Asked Questions EMPTY THE DRIP TRAY appears in the display even though the drip tray is empty The drip tray is trying to ^ Fill the water tank with the OK button. 60 If the fault still appears, contact Miele Technical Service. or ^ The drip tray sensor is in the...
Product Manual - Page 68

After sales service Repairs In the event of a fault which you cannot correct yourself please contact the Miele Service Department by phone number at the back of this booklet. ^ Please quote the model type and number of your appliance. These can be found on the data plate located behind the drip tray inside the coffee system. 68
Product Manual - Page 71

...drip tray inside the coffee system. The plug will fit in any way. The socket should be located next to the electrical supply with national and local safety regulations. Do not connect the appliance to the coffee system. If there is connected to the machine...power supply, please consult a licensed electrician or contact Miele's Technical Service Department. The reduction of the normal ...

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