Question posted by Anonymous-72694 on August 31st, 2012
I Am Not Getting Anything From My Phone. No Dial Tone And I Have Tried To Unplug
Current Answers
Answer #1: Posted by Odin on August 31st, 2012 4:19 PM
- if you're not logged on to your Windows user account,
- if it's not running,
- if it's not properly secured,
- if the phone cord is not secured or is broken,
- if you're not connected to the Internet,
- if your Internet speed is too low,
- if without a powered USB hub several phones are used to generate power from a USB port,
- or if your magicJack device is defective.
If the device is not defective, these simple actions may resolve the problem. Or you may try these instructions. You can also reset the device, as explained here.
If the device is defective, you need to return it. If you bought it from magicJack, follow the instructions at http://my.magicjack.com/returns.html. If it's too late to return the device, you can seek a resolution with your credit card company or with the Florida Dept. of Agriculture and Consumer Services, at 850-488-2221 or 2005 Apalachee Pkwy., Tallahassee, FL 32399.
Hope this is useful. Please don't forget to click the Accept This Answer button if you do accept it. My aim is to provide reliable helpful answers, not just a lot of them. See https://www.helpowl.com/profile/Odin.
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Self-Service Support
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Self-Service Support
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Self-Service Support
...have a dial tone to place a telephone call goes through, please try using the magicJack softphone. Switching between Headset and Telephone Check call logs online What can 't I make a telephone call using a different phone with Dial-up Internet service? If ... "Ready to use magicJack? Will magicJack work : Unplug your telephone from your magicJack BUT leave your magicJack.
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