Question posted by halambauen on January 20th, 2014
I Plugged My Phone In A New Location And Cannot Get A Dial Tone
I plugged my phone in a new location, cannot get a dial tone
Current Answers
Answer #1: Posted by Odin on January 20th, 2014 6:35 PM
Odin
Member since:
April 10th, 2010 Points: 41,236,680
Member since:
April 10th, 2010 Points: 41,236,680
I'm presuming you mean you plugged your magicJack into a different computer. If so, all you need do is wait for the software to appear.
Your magicJack may not work properly, or at all [partial list]:
- if your magicJack is not running,
- if it's not properly secured,
- if the phone cord is not secured or is broken,
- if you're not connected to the Internet at a sufficiently high speed,
- if without a powered USB hub several phones are used to generate power from a USB port,
- or if your magicJack device is defective.
You may wish to try these instructions. You can also reset the device, as explained here. Or consider "Running MagicJack as System" as outlined here.
If however the device is defective, you need to return it. If you bought it from magicJack, follow the instructions at http://my.magicjack.com/returns.html. If it's too late to return the device, you can seek a resolution with your credit card company or with the Florida Dept. of Agriculture and Consumer Services, at 850-488-2221 or 2005 Apalachee Pkwy., Tallahassee, FL 32399.
Hope this is useful. Please don't forget to click the Accept This Answer button if you do accept it. My aim is to provide reliable helpful answers, not just a lot of them. See https://www.helpowl.com/profile/Odin.
MagicJack Knowledge Base Results
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Self-Service Support
... via email. To Set-Up Your Voicemail: Install and register your magicJack From your telephone plugged into your magicJack, dial your new ten-digit magicJack telephone number OR Click the "VMAIL" button on your softphone (the phone displayed on the .wav attachement Forward the voice message to email function at this time... -
Self-Service Support
... for my new magicJack number? Do I need to dial a country code to dial overseas from the U.S. or Canada? Do I have traditional dial tone with magicJack? or Canada from my cell phone through magicJack? Do I need to change my magicjack area code number if I make International calls from another country? Frequently Asked Questions Calling to International locations works... -
Self-Service Support
Do I have traditional dial tone with other traditional providers: Calls to Canada & Frequently Asked Questions Calling to dial the U.S. Do I need to dial a country code to International locations works the same as with magicJack? Will magicJack work with Dial-up Internet service? Caribbean: Dial 1 + the area code + local number Other Countries outside the US and ...
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