Question posted by gailsells on February 20th, 2013
Chat Session? I Can Not Get A Dial Tone On My Phone
Current Answers
Answer #1: Posted by Odin on February 23rd, 2013 9:45 AM
- if your magicJack is not running,
- if it's not properly secured,
- if the phone cord is not secured or is broken,
- if you're not connected to the Internet,
- if your Internet speed is too low,
- if without a powered USB hub several phones are used to generate power from a USB port,
- or if your magicJack device is defective.
If the device is not defective, these simple actions may resolve the problem. Or you may try these instructions. You can also reset the device, as explained here.
If the device is defective, you need to return it. If you bought it from magicJack, follow the instructions at http://my.magicjack.com/returns.html. If it's too late to return the device, you can seek a resolution with your credit card company or with the Florida Dept. of Agriculture and Consumer Services, at 850-488-2221 or 2005 Apalachee Pkwy., Tallahassee, FL 32399.
Hope this is useful. Please don't forget to click the Accept This Answer button if you do accept it. My aim is to provide reliable helpful answers, not just a lot of them. See https://www.helpowl.com/profile/Odin.
MagicJack Knowledge Base Results
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Self-Service Support
... "Ready to own a magicJack? If your magicJack connected to Call" please contact Tech Chat for additional trouble shooting help. Please make sure that you also hear a dial tone on the telephone handset Can I delete or erase the call using a different phone with magicJack? How do I review or access my call records or call ? Does... -
Self-Service Support
...phone with your magicJack. Jul 2, 2009 Do I need a headset/microphone to use magicJack? Place a test call goes through, please try using the magicJack softphone. Why can I do I make a telephone call? Do I have traditional dial tone with Dial... live chat. Does magicJack have NO dial tone? What if I have an "echo" Technical Issues You must have a dial tone to ... -
Self-Service Support
... 2, 2009 Related Entries Relevance Resource Article Name Do I have traditional dial tone with your magicJack softphone does not read "Ready to Call"? Switching between Headset and Telephone Check call ? To resolve this issue: Does your magicJack connected to place a telephone call using a different phone with magicJack? If YES: On your magicJack softphone: Click...
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