Question posted by patriciaedwardse on February 5th, 2011

My Magicjack Phone Does Have A Dial Tone And I Dont Know How To Get It To Work

I tried to use my phone but it doesnt have a dial tone so I tied to open the program up and it said that I need to register it.  When I tried to enter my information, it said the it is invilad.  But this is my phone and i need it to work

Current Answers

Answer #1: Posted by DreadPirateRoberts on March 13th, 2011 5:32 AM
This answer was accepted by the poster of the original question.
DreadPirateRoberts

Member since:
November 19th, 2010

Points: 8,633,403
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Does your magicJack softphone read "Ready to Call"?

If YES:

  1. On your magicJack softphone:
  2. Click "Menu"
  3. Select "Volume/Headset Control"
  4. Choose and "Check Off" Your Device:

"Telephone" OR "Headset/Other"

If that does not work:

  1. Unplug your telephone from your magicJack BUT leave your magicJack connected to the computer.
  2. Place a test call using the magicJack softphone.
  3. If the call goes through, please try using a different phone with your magicJack.

If your magicJack softphone does not read "Ready to Call" please contact our online live chat.

http://www.magicjack.com/techchat/

MagicJack Knowledge Base Results

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  • Self-Service Support
    ...How do I have traditional “Call Waiting”? Place a test call . Will magicJack work : Unplug your telephone from your magicJack BUT leave your magicJack. Does magicJack have NO dial tone? What if I arrange a FREE conference call ? If your magicJack softphone does not read "Ready to place a telephone call using a different phone with your magicJack connected to use magicJack?
  • Self-Service Support
    ... Headset and Telephone What can 't I dial International Calls? Do I have NO dial tone? Technical Issues You must have an "echo" Place a test call goes through, please try using the magicJack softphone. What if I need a headset/microphone to use magicJack? Will magicJack work : Unplug your telephone from your magicJack BUT leave your magicJack. on my calls?
  • Self-Service Support
    ...? Does magicJack have NO dial tone? If the call goes through, please try using the magicJack softphone. Switching between Headset and Telephone Check call . Technical Issues You must have traditional dial tone with magicJack? Will magicJack work : Unplug your telephone from your magicJack BUT leave your magicJack. Do I make a telephone call using a different phone with Dial-up...

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