Question posted by patriciaedwardse on February 5th, 2011
My Magicjack Phone Does Have A Dial Tone And I Dont Know How To Get It To Work
I tried to use my phone but it doesnt have a dial tone so I tied to open the program up and it said that I need to register it. When I tried to enter my information, it said the it is invilad. But this is my phone and i need it to work
Current Answers
Answer #1: Posted by DreadPirateRoberts on March 13th, 2011 5:32 AM
Does your magicJack softphone read "Ready to Call"?
If YES:
- On your magicJack softphone:
- Click "Menu"
- Select "Volume/Headset Control"
- Choose and "Check Off" Your Device:
"Telephone" OR "Headset/Other"
If that does not work:
- Unplug your telephone from your magicJack BUT leave your magicJack connected to the computer.
- Place a test call using the magicJack softphone.
- If the call goes through, please try using a different phone with your magicJack.
If your magicJack softphone does not read "Ready to Call" please contact our online live chat.
MagicJack Knowledge Base Results
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Self-Service Support
...How do I have traditional “Call Waiting”? Place a test call . Will magicJack work : Unplug your telephone from your magicJack BUT leave your magicJack. Does magicJack have NO dial tone? What if I arrange a FREE conference call ? If your magicJack softphone does not read "Ready to place a telephone call using a different phone with your magicJack connected to use magicJack? -
Self-Service Support
... Headset and Telephone What can 't I dial International Calls? Do I have NO dial tone? Technical Issues You must have an "echo" Place a test call goes through, please try using the magicJack softphone. What if I need a headset/microphone to use magicJack? Will magicJack work : Unplug your telephone from your magicJack BUT leave your magicJack. on my calls? -
Self-Service Support
...? Does magicJack have NO dial tone? If the call goes through, please try using the magicJack softphone. Switching between Headset and Telephone Check call . Technical Issues You must have traditional dial tone with magicJack? Will magicJack work : Unplug your telephone from your magicJack BUT leave your magicJack. Do I make a telephone call using a different phone with Dial-up...
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