Phone Don't Work

my phone is not working is no line to make a calls

I Know the Answer!

I have the same question
Request More Information

Current Answers

Answer #1: Posted by Odin on September 13th, 2013 12:56 PM

This answer was accepted by the poster of the original question.

Odin

Member since:
April 10th, 2010

Points: 41,236,660

1,100
points

As you may have already learned, seeking magicJack's live support is essentially wasted time and effort.

Your magicJack may not work properly, or at all [partial list]:

if your magicJack is not running,
if it's not properly secured,
if the phone cord is not secured or is broken,
if you're not connected to the Internet at a sufficiently high speed,
if without a powered USB hub several phones are used to generate power from a USB port,
or if your magicJack device is defective.

You may wish to try these instructions. You can also reset the device, as explained here. Or consider "Running MagicJack as System" as outlined here.

If however the device is defective, you need to return it. If you bought it from magicJack, follow the instructions at http://my.magicjack.com/returns.html. If it's too late to return the device, you can seek a resolution with your credit card company or with the Florida Dept. of Agriculture and Consumer Services, at 850-488-2221 or 2005 Apalachee Pkwy., Tallahassee, FL 32399.

Hope this is useful. Please don't forget to click the Accept This Answer button if you do accept it. My aim is to provide reliable helpful answers, not just a lot of them. See https://www.helpowl.com/profile/Odin.

Answer #2: Posted by TommyKervz on September 13th, 2013 12:45 PM

TommyKervz

Member since:
January 10th, 2013

Points: 17,776,803

90
points

Greetings. Do contact Customer care

www.contacthelp.com/directory/Shopping/Electronics/MajicJack?ListingID=441

Hope that is helpful.
Kervz at www.satechhelp.co.za

MagicJack Knowledge Base Results

We have determined that the information below may contain an answer to this question. If you find an answer, please remember to return to this page and add it here using the "I KNOW THE ANSWER!" button above. It's that easy to earn points!

Self-Service Support
... additional number per magicJack. Do I use magicJack with magicJack? Can I make International calls from and click " Click to Save Numbers ". OR Click here How is the call quality on magicJack compared to make International calls through magicJack? Can I have Caller ID with a cell phone? Can I make calls to countries outside the US and Canada on the button...
Self-Service Support
...you will have to give up my home phone number to work with my magicJack? Dec 29, 2009 Installing your home. Will magicJack work you may require the approval of wired ...call log as an unanswered call, but my phone doesn't ring. older phones require more power to install magicJack and start making calls? Changing your apartment or house. When someone calls my magicJack line,...
Self-Service Support
... I can be located in from the phone company and then connect a phone cord from where the phone company line was connected and then plug the other end of the phone cord into the back of the building or apartment owner. Can I make International calls from ringing the wall Jacks. Will magicJack work you use magicJack with my magicJack...