Lexmark Z2420 Support Question
Lexmark Z2420 Support Question
Find answers below for this question about Lexmark Z2420 - Z Color Inkjet Printer.Need a Lexmark Z2420 manual? We have 2 online manuals for this item!
Question posted by dkisthemom on February 5th, 2012
I Have A Lexmark Printer Z2420 And My New Cartridge Will Not Print
My new cartridge is a 36XL and when I go to print I get a message that it is not the right cartridge. I fits okay. What is the problem?
Current Answers
Answer #1: Posted by LexmarkListens on February 7th, 2012 9:29 AM
LexmarkListens
Member since:
July 1st, 2011 Points: 1,410,540
Member since:
July 1st, 2011 Points: 1,410,540
It could be possible that you have a defective cartridge. Please follow the steps on the link below.
How to clean/ maintain ink cartridges for the Lexmark All-in-one: http://bit.ly/wn5mZS
Lexmark Listens
Phone:
USA: 1-800-539-6275
Canada: (877) 856-5540
UK: 0800 121 4726
South Africa: 0800 981 435
Related Lexmark Z2420 Manual Pages
Network Guide - Page 9
... continue configuring your printer wirelessly after you can access
them from other devices such as a printer option when sending a print job, you attach the USB cable, there may be a problem with the USB ...cable directly to see if you can try using a new one or more of the computer, and may be temporary interference from your printer does not appear in 802.11b or 802.11g networks...
Network Guide - Page 15
... on locating IP addresses, refer to set a new network name, you are using a laptop and have power saving settings enabled, you are A-F, a-f, and 0-9. or • Exactly 64 hexadecimal characters.
Make sure that the laptop and printer have a security key. "Communication not available" message displays when printing wirelessly
If you are using WPA security A valid...
Network Guide - Page 21
...phones when printing over your access point on a printer. Do not place your wireless network. Notices
Edition notice
December 2007
The following items between your access point and your printer:
•...information herein;
Bldg 004-2/CSC 740 New Circle Road NW Lexington, KY 40550 USA
© 2008 Lexmark International, Inc. Trademarks
Lexmark and Lexmark with diamond design are the property ...
User's Guide - Page 4
... 43
Maintaining the printer 45
Maintaining print cartridges...45
Installing print cartridges...45 Removing used print cartridges...46 Refilling print cartridges...46 Using genuine Lexmark print cartridges...46 Aligning the print cartridges ...47 Cleaning the print cartridge nozzles...47 Wiping the print cartridge nozzles and contacts ...48 Preserving the print cartridges ...49
Cleaning the...
User's Guide - Page 15
... Assistant Set up the printer on the features of the printer that you purchased.
15 Note: Your printer may not come with cartridge installation. • Print a test page. • Print an alignment page. • Clean the print cartridge nozzles. • Order ink or supplies. • Register the printer. • Contact customer support. Use the
To
Lexmark Printer Utility
• Get help...
User's Guide - Page 32
... print side of the transfers faces you. • The transfers are using specialty paper, you follow the loading instructions that came with the paper.)
• The paper is loaded against the right side...paper
1 Make sure: • You use paper designed for use with inkjet printers. • The paper is loaded against the right side of the paper support. • The paper guide rests against ...
User's Guide - Page 34
... a document open in a Windows program , click File ΠPrint. e Click OK or Print. d Click Print. c Select the print quality, the number of copies to print, the type of any printer software dialogs. c From the print options pop-up menu, choose the printer.
Printing Web pages
If you chose to install the Lexmark Toolbar software for your Web browser, then you...
User's Guide - Page 45
...on the cartridge carrier levers. W I
F I PRINTING
WI F I PRINTING
2 Remove the used print cartridge or cartridges.
3 If you are installing new print cartridges, remove the tape from the back and bottom of the cartridge.
45 Maintaining the printer
Maintaining print cartridges
Installing print cartridges
1 Open the access cover, and then press down on the bottom of the color cartridge, insert...
User's Guide - Page 46
... print cartridges
1 Make sure the printer is busy. The print cartridge carrier moves and stops at the loading position, unless the printer is on. 2 Lift the access cover, and then press down on the cartridge carrier latch to start a new print job. Refilling print cartridges
The warranty does not cover repair of Original Lexmark Ink message, the original Lexmark ink in the indicated cartridge...
User's Guide - Page 47
....
• If you purchased a new, genuine Lexmark print cartridge, but the Out of Original Lexmark Ink message appears:
1 Click Learn More on the message. 2 Click Report a non-Lexmark print cartridge.
Aligning the print cartridges
Using Windows
1 Load plain paper. 2 Click Start Œ Programs or All Programs, and then click the printer folder. 3 From the printer folder, click Maintenance Œ...
User's Guide - Page 49
... in their packaging until you are dry before proceeding.
2 Remove paper from the printer except to install them. • Do not remove a cartridge from the paper support and paper exit tray. 3 Dampen a clean, lint-free cloth with water. 5 With another clean section of time.
Preserving the print cartridges
• Keep new cartridges in an airtight container.
User's Guide - Page 50
...
31
Not applicable
1 Values obtained by continuous printing. Ordering supplies
Ordering print cartridges
Lexmark Z2400 Series (except Lexmark Z2490)
Item
Part number
Average cartridge standard page yield is up to1
Black cartridge
36A
Black cartridge2
36
High yield black cartridge
36XLA
High yield black cartridge2 Color cartridge
36XL 37A
Page yield values available at www...
User's Guide - Page 52
... outlet. 3 Remove the power supply from the list.
2 Select Lexmark Service Center.
DISCONNECT AND RECONNECT THE POWER CORD
1 Press to printer maintenance tasks and customer support. Setup troubleshooting
Power button is on an error message dialog, click the For additional assistance, use the Lexmark Service Center link.
1 Do one or more of the following...
User's Guide - Page 54
...
If the light is completed, enable the security software again.
CHECK PRINTER DEFAULT AND PAUSE SETTINGS
Using Windows 1 Do one or more of the following :
CHECK MESSAGES
If an error message appears, then resolve the error before trying to print again. CHECK CARTRIDGES
1 Remove the print cartridges. 2 Make sure the sticker and tape have been using.
Page...
User's Guide - Page 59
...your network has Internet access, try using a new one or more of the following :
• The power supply is connected to the printer, and is on the computer from which you...point (wireless router).
• The printer is located away from other computers on the same wireless network using . For most networks, the printer should be a problem with the wireless signal, including baby monitors...
User's Guide - Page 63
... in a WPA passphrase are configured correctly, and the wireless network is working, but the printer will not print wirelessly, a firewall could be the problem. If the printer and computer are case-sensitive.
Refer to the documentation
that came with wireless printing.
Wi-Fi indicator light is a firewall on the computer, try one or more of...
User's Guide - Page 71
... your wireless access point (wireless router) is a problem with your computer screen when you attempt to the wireless network. "Communication not available" message displays when printing wirelessly
If you are any obstacles that the laptop and printer have both ). 2 Turn on your wireless network. If the printer and/or the laptop does not have an...
User's Guide - Page 79
..., TITLE, NON-INFRINGEMENT, MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, AND ABSENCE OF VIRUSES, ALL WITH REGARD TO THE SOFTWARE PROGRAM. Since power consumption claims are designed to stop working after delivering a fixed amount of this single use the print cartridge terminates, and the used cartridge must be multiplied by Lexmark for the Software Program.
79...
User's Guide - Page 85
... print jobs 38 cartridges, print
aligning 47 cleaning 47 installing 45 ordering 50 preserving 49 removing 46 using genuine Lexmark 46 wiping 48 CD printing photos from 43 changing wireless settings after installation (Mac) 18 changing wireless settings after installation (Windows) 18 cleaning exterior of the printer 49 cleaning print cartridge nozzles 47 Communication not available message...
User's Guide - Page 86
...not lit 52 print cartridge nozzles, cleaning 47 print cartridges aligning 47 cleaning 47 installing 45 ordering 50 preserving 49 refilling 46 removing 46 using genuine Lexmark 46
wiping 48 print jobs
canceling 38 print settings
saving and deleting 41 printer cannot connect to wireless network 60 printer does not print
wireless 63 printer does not print wirelessly 63 printer software
installing 12...
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