Lexmark X5320 Support Question
Lexmark X5320 Support Question
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Answer #1: Posted by LexmarkListens on August 10th, 2011 1:46 PM
LexmarkListens
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Member since:
July 1st, 2011 Points: 1,410,540
ERROR 1203 is a cartridge error. Please see below for some troubleshooting steps.
Cartridge Error (1102, 1203, 1204, or 120F)
1 Remove the print cartridges, and close the cartridge carrier lids.
2 Close the scanner unit.
3 Disconnect the power cord from the electrical outlet.
4 Reconnect the power cord to the electrical outlet.
5 If the button is not lit, press .
6 Reinsert the print cartridges.If the error does not reappear, the problem has been corrected.
If the problem reappears, one of the cartridges is not working properly. Continue with the following procedure todetermine which cartridge is not working properly.
1 Remove the print cartridges, and close the cartridge carrier lids.
2 Disconnect the power cord from the electrical outlet.
3 Reconnect the power cord to the electrical outlet.
4 If the button is not lit, press .
5 Reinsert the black (or photo) print cartridge.
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Related Lexmark X5320 Manual Pages
User's Guide - Page 9
...when copying, scanning, or faxing ...144 Wrong printer is attached...144 Updating the printer software ...144 Bidirectional communication is not established...145 ...Paper jam in the printer...147 Paper jam in the paper support...148 Paper or specialty media misfeeds...148 Printer does not feed paper... but not send faxes...158 Printer receives a blank fax...160 Received fax has poor print quality...160...
User's Guide - Page 10
... Color Cartridge replacement required ...172
Notices 173
Product information...173 Edition notice...173
Contents
10 Error messages on memory card...171 Paper Jam ...171 Multiple All-In-Ones found on the printer display...163
Alignment Error...164 Cartridge Error (1102, 1203, 1204, or 120F)...164 Black Ink Low / Color Ink Low / Photo Ink Low ...165...
User's Guide - Page 37
... fax default screen.
• Exit a menu or submenu, and return to the default copy, scan, fax, or photo card screen.
• Clear current settings or error messages, and return to default settings.
Setting up the printer
37
User's Guide - Page 79
... on the display prompting you to designate the device you want the printer to recognize.
• If you have a memory card inserted when you connect a PictBridge-enabled camera, an error message will
be displayed telling the you insert more information, see "Error messages on the computer screen" on the front of the devices...
User's Guide - Page 123
... levels, and install new print cartridges if necessary. UNINSTALL AND REINSTALL SOFTWARE
Uninstall the printer software, and then reinstall it.
RELOAD PAPER
Remove and then load paper. Note: You...error message is displayed, see "Power button is not lit" on . Troubleshooting
123
4 Reconnect the power supply to the printer. 5 Plug the power cord into the wall outlet. 6 Press to turn the printer...
User's Guide - Page 125
... indicates system requirements were met. • A yellow question mark indicates system requirements were not met.
Removing and reinstalling the software
If the printer is not functioning properly, or if a communications error message appears when you try to remove and reinstall the printer software.
1 In Windows Vista, click . Most major functions will not continue.
User's Guide - Page 139
... the Printer Status on the Status tab of the Solution Center while you are attempting to any dialog boxes that appear on the screen.
The USB port on the computer screen.
IS THERE A PROBLEM WITH THE CONNECTIONS?
1 Check that the USB cable is marked
by sending a document to close any error messages...
User's Guide - Page 146
CHECK MESSAGES
If an error message appears on the printer is set. or L. Troubleshooting
146 For more of 4 x 6 in . (10 x 15...when using a PictBridge-enabled digital camera
MAKE SURE PHOTO SIZE AND PAPER SIZE ARE SET CORRECTLY
The printer displays the Paper/Photo Size Error when your camera has a print size of the following:
ENABLE PICTBRIDGE PRINTING FROM CAMERA
Enable PictBridge ...
User's Guide - Page 151
...151 For more of the computer. CHECK POWER
If the light is not on, make sure the printer is marked
with the digital camera. MAKE SURE THE USB CABLE IS CONNECTED
1 Check the USB... that there is no obvious damage to the printer.
The USB port is plugged into the USB port of the following:
CHECK MESSAGES
Resolve all error messages. Copy troubleshooting
Copier does not respond
These...
User's Guide - Page 153
..." on page 169.
Try one or more of the following :
CHECK MESSAGES
If an error message is Automatic or the size of the printer.
CHECK PRINTER DEFAULT AND PAUSE SETTINGS
1 Windows Vista users, click ΠControl Panel ΠPrinters.
Scan was not successful
These are possible solutions. Troubleshooting
153 Windows 2000 users, click Start...
User's Guide - Page 154
... THE SCANNER GLASS
If the scanner glass is marked with water.
Try one or more of the following :
CHECK MESSAGES
If an error message is displayed, see "Error messages on the printer display" on page 163.
3 Firmly plug the rectangular end of the USB cable into the USB port of the Welcome screen...
User's Guide - Page 155
... Size setting is Auto Detect or the size of the following :
CHECK MESSAGES
If an error message is loaded facedown on the scanner glass in the upper left corner.
CHECK QUALITY OF...to a computer over a network
See "Scanning to a computer over a network" on page 126.
MAKE SURE THE PRINTER IS ON
If the light is not on, see "Removing wavy patterns from photo or glossy paper, a magazine,...
User's Guide - Page 159
... Check the Dial Method setting.
1 Listen for the number that you want to dial. BE SURE THAT PRINTER IS DETECTING A DIAL TONE
• See "Sending a fax while listening to a call (On Hook ...8 Press . 9 To change the setting, press or repeatedly until Dial Behind PBX appears. 11 Press to save this means it did not
recognize the dial tone.
2 From the control panel, press Fax Mode. 3 Press . 4 Press ...
User's Guide - Page 163
...is being used .
• If you are using an ISDN telephone service, connect the printer to fax while behind a PBX" on page 34. CHECK CABLE CONNECTIONS
Make sure cable ... an analog device.
Phone Line Error
These are secure, if applicable:
• Power supply • Telephone • Handset • Answering machine
Error messages on the printer display
Your printer may not support:
• ...
User's Guide - Page 164
... on used paper, which cartridge is not lit, press . 6 Reinsert the print cartridges.
Cartridge Error (1102, 1203, 1204, or 120F)
1 Remove the print cartridges, and close the cartridge carrier lids. 2 ...appear. The printer will read any markings on page 115. For more of the cartridges is not lit, press . 5 Reinsert the black (or photo) print cartridge.
Alignment Error
These are ...
User's Guide - Page 168
.... 2 Reinsert only one of the devices mentioned above. There are one or more photos larger than the paper size you selected on the printer menu.
1 Press to clear the error message. 2 Press or repeatedly until Paper Size appears on page 77. For more information, see "Printing photos stored on the memory device...
User's Guide - Page 169
... to an external device, the problem may be able to exchange data. Before you print, you want to clear the error message:
1 Click Cancel Printing.
IS THERE A PROBLEM WITH THE CONNECTIONS?
Error messages on the computer screen
Your printer may need to install a print cartridge. Left/Right Cartridge Missing
? Communication not available
The...
User's Guide - Page 170
... "Bidirectional communication is almost out of ink. Out of memory needed to print. For more specific error message because the printer and the computer do not have bidirectional communication.
These instructions reduce the amount of Memory
The printer software cannot obtain enough memory to print. Out of the following :
• Before sending a document...
User's Guide - Page 187
... colors on paper do not match colors on the screen 132 communication not available error 169 communication problems
establishing bidirectional communication 145
connect to network printer 47 connecting
using RJ11 adapter 25 connecting cables 139, 141 connecting the printer to
answering machine 29 computer modem 32 telephone 33 telephone wall jack 30 telephone...
User's Guide (Mac) - Page 158
... the power cord to align the cartridge.
If the error does not reappear, the problem has been corrected. The printer will read any markings on used paper, which cartridge is...Reinsert the black (or photo) print cartridge. Error messages on page 115. USE NEW PAPER
Load only plain, unmarked paper for aligning the cartridge. Cartridge Error (1102, 1203, 1204, or 120F)
1 Remove the print...
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